Training for the Non-Profit Sector

Training for the Non-Profit Sector helps empower and strengthen non-profit organizations by providing affordable, accessible and practical workshops and coaching on issues that matter.

Scroll down to see our current workshop topics.

Workshops are aimed at board members, executive directors, staff and volunteers.

You can host a workshop or sign up for a workshop happening soon.

NOTE: As of January 2021 and until further notice, our workshops are offered live online via Zoom.

Accountability In The Workplace

Account­abil­i­ty helps to ensure that every employ­ee will take respon­si­bil­i­ty for their per­for­mance and behav­iors and con­tin­ue to man­age this respon­si­bil­i­ty. When we imple­ment goals and com­mu­ni­cate with one anoth­er, we can achieve pow­er­ful results. Build­ing an account­able work­place requires strong team­work and col­lab­o­ra­tion. Every team mem­ber must have a strong under­stand­ing of the val­ues of the com­pa­ny and rec­og­nize the impor­tance of their ded­i­ca­tion, in order to attain success.

This course will pro­vide you with infor­ma­tive tools and prac­ti­cal strate­gies that can be used to help empow­er the team to work towards achiev­ing the ben­e­fits of account­abil­i­ty. Account­able employ­ees will fuel per­for­mance and pro­duc­tiv­i­ty and gen­er­ate an enhanced workplace. 


Tar­get audi­ence: Lead­ers, super­vi­sors, managers


Ben­e­fits:

• To increase employ­ee account­abil­i­ty and ensure the employ­ee takes respon­si­bil­i­ty for their per­for­mance and behaviors. 


Learn­ing Objectives:

1. Define account­abil­i­ty and per­son­al account­abil­i­ty and dif­fer­en­ti­ate between own­er­ship and accountability 

2. Use feed­back as a tool to enhance per­for­mance and under­stand the bar­ri­ers of work­place accountability 

3. Focus on build­ing account­abil­i­ty lead­er­ship and effec­tive­ly set SMART goals 

4. Iden­ti­fy the com­po­nents of the cycle of accountability 

5. Work towards achiev­ing the ben­e­fits of accountability 


Online Work­shop — 6 hours (3 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Are we Improving? Implementing Daily Management for Teams

Dai­ly Man­age­ment is one of the most engag­ing tools for any team. These two days will train the team on how to run effi­cient dai­ly hud­dles (57 mins) in order to keep them work­ing effi­cient­ly with­out lengthy meet­ings. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day/​week and how they are doing (the score) while at the same time facil­i­tat­ing the reduc­tion of inter­rup­tions and increas­ing time spent on val­ue added work. In this ses­sion, you and you team will: 

  • learn how to moti­vate employ­ees with­out cake & piz­za parties 
  • be intro­duced to dai­ly man­age­ment tech­niques that dri­ve team performance 
  • learn how to cre­ate a visu­al man­age­ment board for the team to know the score
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Boost Engagement on Facebook

Part 1: Cre­ate posts that engage and help turn fol­low­ers into buyers. 

This work­shop is right for you if you are strug­gling to get engage­ment on your posts, you can’t fig­ure out what to post, and you want an eas­i­er process for posting. 

  • Under­stand the dif­fer­ence between post­ing to post and post­ing to cre­ate buyers 
  • Deter­mine the right con­tent mix for your business 
  • Learn tips that will help you increase post engage­ment and visibility 
  • Learn how to use Face­book Pub­lish­ing Tool 


Part 2: Ana­lyt­ics: under­stand your insights & save time

This work­shop is right for you if you want to under­stand how your posts are per­form­ing and con­tin­u­al­ly improve your engage­ment results. 

  • Learn how to use Face­book Insights, and how eval­u­ate your posts. 
  • Dis­cov­er and exper­i­ment with repur­pos­ing posts so you don’t always have to come up with new ideas. 
  • Learn time-sav­ing tips that will help you sched­ule a month of posts at a time.

Online Work­shops — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Upcom­ing Work­shops (0)
Build an organic Facebook Strategy that drives sales

Most busi­ness­es are using Face­book, but their efforts are not pay­ing off because just post­ing about what you sell is a turn-off that does­n’t trans­late into sales. Learn how to cre­ate a Face­book strat­e­gy unique to your busi­ness that will help you get more engage­ment and more sales for your efforts.

  • Cre­ate a strat­e­gy that encour­ages con­nec­tion and loy­al­ty, and makes it eas­i­er to come up with ideas.
  • Sell on Face­book with­out being sale-sy and turn­ing off your fans.
  • Boost engage­ment and con­ver­sion just by chang­ing how you post.
Online Work­shop — 3 hour (3 * 1 hour)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Upcom­ing Work­shops (0)
Burnout: How to Notice it in Yourself & Your Team and Mitigate

After an unan­tic­i­pat­ed and unbe­liev­able two and a half years, many orga­ni­za­tions have decid­ed it is time to stop and take stock of what has tran­spired to their prod­ucts & ser­vices, to their process­es and to their peo­ple. Many things look dif­fer­ent than they did in March of 2020, but noth­ing has been as impact­ed by the pan­dem­ic as our employ­ees, our teams. With hybrid work increas­ing­ly becom­ing the norm for those who can accom­mo­date it, due to lack of poten­tial recruits and changes in employ­ee wants and needs, one thing all should be con­cerned about is burnout. In this work­shop you and you team will learn: 

• What burnout real­ly is and how to iden­ti­fy it in your­self and your people 

• Ways to mit­i­gate burnout before it impacts your teams as well as your organization 

• Best prac­tices being imple­ment­ed across indus­tries to nav­i­gate the future of work and meet­ing the needs of the post-pan­dem­ic’ employee

12 day in per­son or 3 hours online.

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Business Model Canvas for Social Enterprise

In this inter­ac­tive course you will be guid­ed through the devel­op­ment of a Busi­ness Mod­el Can­vas that clarifies:

  • your social enter­prise idea
  • your prod­ucts and services
  • cus­tomer segments
  • val­ue propositions
  • rev­enue streams
  • cost struc­ture
  • oth­er impor­tant con­sid­er­a­tions in mov­ing your idea forward


This course is designed for indi­vid­u­als and teams look­ing to start or grow a co-oper­a­tive or social enterprise.

Online Work­shop — 6 hours (3 * 2 hours)

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Busy is the New Stupid: Productivity & Optimizing Time

Pro­fes­sion­als are tech­ni­cal experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most pro­fes­sion­als are not how­ev­er trained in the field of oper­a­tional effi­cien­cy & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. We have cre­at­ed a soci­ety that judges peo­ple based on how busy they are ver­sus how pro­duc­tive they are, and this is dri­ving the wrong behav­iors in our work­places. In this work­shop your team will: 

  • be intro­duced to what pro­duc­tiv­i­ty tru­ly is and is not, and why you should care 
  • learn how to iden­ti­fy what is the true pri­or­i­ty work you need to focus on 
  • find the min­utes & even hours you are unknow­ing­ly los­ing each day 
  • learn how to max­i­mize and opti­mize the time you have at work
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Upcom­ing Work­shops (0)
Creating a Culture of Inclusive Communication

Learn to unleash your team’s poten­tial by cre­at­ing an inclu­sive environment! 

You can cre­ate a cul­ture of inclu­sive com­mu­ni­ca­tion through a sol­id under­stand­ing of each team mem­ber’s pre­ferred com­mu­ni­ca­tion style, moti­va­tors, and the ide­al envi­ron­ment where they can bring their best, most authen­tic selves to work – and your orga­ni­za­tion will reap the benefits! 

Research shows that diverse teams are more pro­duc­tive, inno­v­a­tive, and engaged when the right skills are devel­oped to con­duct mean­ing­ful con­ver­sa­tions and uncov­er com­mon ground which are nec­es­sary to engage in inclu­sive conversations. 

This high­ly inter­ac­tive learn­ing expe­ri­ence will meet you where you are and help you expand your abil­i­ty to com­mu­ni­cate with your team and oth­ers and increase your influ­ence with them. You’ll com­plete a self assess­ment, learn strate­gies to move from polar­iza­tion to com­mon ground, and dis­cov­er prac­ti­cal tech­niques for build­ing a strong foun­da­tion of trust and inclusion. 

By the end of this work­shop par­tic­i­pants will be able to: 

• Under­stand the com­mu­ni­ca­tion style of oth­ers and how to con­nect to them irre­spec­tive of the differences 

• Assess cul­tur­al com­pe­tence in 7 key areas of influ­ence and how it impacts team productivity 

• Iden­ti­fy spe­cif­ic com­mu­ni­ca­tion styles that strength­en team engage­ment and fos­ter inclusion 

• Cre­ate an accom­pa­ny­ing action plan to pro­vide guid­ance as they move into new lev­els of growth and awareness. 

This work­shop is for you if you man­age func­tion­al or cross-func­tion­al teams of dif­fer­ent sizes but: 

• you are seek­ing ways to cre­ate a more psy­cho­log­i­cal­ly safe work envi­ron­ment where every voice is val­ued and heard 

• you need a boost in your abil­i­ty to relate to and work effec­tive­ly with a diverse group of individuals. 

• can’t fig­ure out the dif­fer­ent com­mu­ni­ca­tion styles, moti­va­tors, and ide­al envi­ron­ment of your team members 

• strug­gle with what action to take when peo­ple involved in a con­ver­sa­tion have a strong emo­tion­al response. 

To ben­e­fit you should: 

• have a min­i­mum of 5 peo­ple on your team 

• be will­ing to pro­mote diver­si­ty and inclu­sion at an inter­per­son­al and /​or orga­ni­za­tion­al level

Online (21.5 hrs) or In-per­son (3 hours/​half day)

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Crisis Communication: Developing a plan for when the unexpected happens

In a year where the uncer­tain­ty has become the new nor­mal, it is more impor­tant than ever to be ready for what­ev­er is thrown at you. In these sit­u­a­tions, com­mu­ni­ca­tion is cru­cial, and trans­paren­cy is key. The best way to han­dle a cri­sis is to be pre­pared. Now is the time to take a step back and devel­op a cri­sis com­mu­ni­ca­tion plan so your orga­ni­za­tion can be pre­pared when the unex­pect­ed happens.

In this engag­ing and inter­ac­tive two-part online work­shop you will learn to:

  • Iden­ti­fy what a cri­sis is
  • Under­stand what a cri­sis com­mu­ni­ca­tion plan is
  • Know and under­stand the key com­po­nents of a cri­sis com­mu­ni­ca­tion plan
  • Iden­ti­fy to whom — and what — you should be communicating
  • Iden­ti­fy the right com­mu­ni­ca­tion tools and chan­nels you should be using
  • Build your own cri­sis com­mu­ni­ca­tion plan using tem­plates and oth­er key com­mu­ni­ca­tion pieces
Online Work­shop — 3 hour (2 * 1.5 hour)

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Delivering constructive criticism

Just about every­one finds deliv­er­ing con­struc­tive crit­i­cism chal­leng­ing. If done cor­rect­ly, the feed­back will pro­vide great ben­e­fits to your orga­ni­za­tion. It helps nul­li­fy prob­lem­at­ic behav­iours and devel­op well-round­ed and pro­duc­tive employees. 


In these inter­ac­tive online work­shops, lead­er­ship expert Monique Gal­lie will pro­vide valu­able knowl­edge and skills to assist you with this task.


  • Under­stand when feed­back should take place and learn how to pre­pare to deliv­er the con­struc­tive criticism
  • Deter­mine the appro­pri­ate atmosphere 
  • Iden­ti­fy the prop­er steps to be tak­en dur­ing the session
  • Know how emo­tions and cer­tain actions can neg­a­tive­ly impact the effects of the meeting
  • Learn how to set goals with the employ­ee and the best tech­niques for fol­low­ing up
Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Developing Effective Vision and Mission Statements

Non prof­its must have a clear Vision and Mis­sion to effec­tive­ly devel­op strate­gies, pro­grams and ser­vices that achieve their goals and to mon­i­tor and mea­sure their progress. This inter­ac­tive course is designed for Boards and staff of non prof­its who will learn:

  • how to write an effec­tive Vision state­ment and why it is impor­tant for your organization
  • how to write an effec­tive Mis­sion State­ment and use it to gar­ner support
  • how to use Vision and Mis­sion State­ments in mon­i­tor­ing and mea­sur­ing your progress
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
E-commerce for Retail

Get a head start on your retail sales. Build­ing an e‑commerce sales chan­nel will help your busi­ness to weath­er the storm and get you on the right track for cus­tomer expec­ta­tions after the pan­dem­ic.  

If the idea of mov­ing your busi­ness online sounds over­whelm­ing, you’ll want to join this two-hour online work­shop. You’ll learn how to get start­ed with e‑commerce for SMEs, including: 

  • Dif­fer­ent e‑commerce options available

  • Our rec­om­mend­ed quick and easy option

  • How to retain online cus­tomers through an effec­tive dig­i­tal com­mu­ni­ca­tion strategy

  • Effec­tive e‑commerce com­mu­ni­ca­tion and pro­mo­tion strategies
Online Work­shop — 2 hours

Upcom­ing Work­shops (0)
E-Commerce for the Restaurant & Food Service Industry

As the province reopens, get a head start on your restau­rant sales. Build­ing an e‑commerce sales chan­nel will help your restau­rant weath­er the storm and get you on the right track for cus­tomer expec­ta­tions after Covid-19


If the idea of mov­ing your menu online sounds over­whelm­ing, or if you are already offer­ing online order­ing and require some help opti­miz­ing it to increase sales and effi­cien­cy, you’ll want to join this two-hour webi­nar. You’ll be intro­duced to E‑Commerce for the food indus­try and learn how to get start­ed. More specif­i­cal­ly, you’ll learn: 

  • Dif­fer­ent online order­ing options available 

  • Our rec­om­mend­ed quick and easy online order­ing option

  • How to increase sales with an effec­tive and con­sis­tent up-sell­ing strategy

  • How to retain online cus­tomers with an effec­tive e‑commerce com­mu­ni­ca­tion strategy

  • How to pro­mote your restaurant’s online order­ing service.
Online Work­shop — 2 hours

Upcom­ing Work­shops (0)
E-Commerce for the Service Industry

Get a head start on book­ing your ser­vices. This inter­ac­tive online work­shop will help you understand: 

  • Dif­fer­ent sched­ul­ing options avail­able 

  • Our rec­om­mend­ed quick and easy vir­tu­al meet­ing option,  

  • How to retain online cus­tomers with an effec­tive dig­i­tal com­mu­ni­ca­tion strat­e­gy,  

  • And how to pro­mote your ser­vices online.  
Online Work­shop — 2 hours

Upcom­ing Work­shops (0)
Employee Re-Engagement

Attend this inter­ac­tive online work­shop to gain action­able tips and tools to help employ­ees quick­ly adapt to every­day changes and stress. 

Through engag­ing facil­i­ta­tion by Tanya Chap­man, you will leave the course know­ing the crit­i­cal ele­ments of employ­ee moti­va­tion and performance.

  • Revis­it­ing the Change Curve 
  • Maslow’s Hier­ar­chy of needs 
  • Eval­u­ate their team’s cur­rent engagement 
  • Iden­ti­fy and mit­i­gate risks mov­ing forward

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Financial Literacy for Non-Profits

Facil­i­tat­ed by Char­tered Pro­fes­sion­al Accoun­tant Louise Bel­liveau, this inter­ac­tive online work­shops will help you understand: 

  • The dif­fer­ence between orga­ni­za­tion­al struc­tures with empha­sis on not-for-prof­it enti­ties and charities.
  • The dif­fer­ent pro­fes­sion­al accoun­tant reports (Com­pi­la­tion, Review and Audit) and what is need­ed in your organization.
  • How to read and retrieve basic infor­ma­tion from finan­cial state­ments and your respon­si­bil­i­ties towards this information. 
  • Which reports are avail­able to help non-prof­it orga­ni­za­tions make bet­ter man­age­ment decisions. 
  • An overview of some Cana­da Rev­enue Agency’s required reporting.
  • Direc­tors’ lia­bil­i­ties and how to pro­tect your­self as directors.
Online Work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)
Louise Bel­liveau (Louise Bel­liveau, CPA, CP)


Facil­i­ta­tors (French)
Louise Bel­liveau (Louise Bel­liveau, CPA, CP)


Upcom­ing Work­shops (0)
Finding the Hidden Waste in your Organization

25 – 50% of time at work is not actu­al­ly spent doing some­thing of val­ue. Most orga­ni­za­tions evolve over time into ver­ti­cal silos or func­tion­al group­ings of tasks: HR, finance, man­u­fac­tur­ing, oper­a­tions, ship­ping, sales. All of these func­tion­al areas have their own pri­or­i­ties and dead­lines. But, the val­ue being cre­at­ed by the work done flows hor­i­zon­tal­ly and not ver­ti­cal­ly. This is where the waste hides. 

The waste, or non-val­ue added work, is what makes the day hard, frus­trat­ing, and often demo­ti­vat­ing. Elim­i­nat­ing the waste in your day-to-day process­es isn’t near­ly as dif­fi­cult as first being able to see it and rec­og­nize it as waste. In this work­shop, your team will: 

  • learn the dif­fer­ences between func­tion­al and process focused organizations 
  • be able to iden­ti­fy what val­ue added work is, ver­sus val­ue enabling & pure waste 
  • learn why sim­ply adding more peo­ple or more cap­i­tal nev­er works to improve things 
  • be intro­duced to all the forms of process waste and how to iden­ti­fy them 
  • learn solu­tions to min­i­miz­ing & even elim­i­nat­ing waste in your processes
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Fundamentals of Importing

Are you think­ing of import­ing goods into Cana­da? This 2‑part online work­shop will show you how to iden­ti­fy goods that can be import­ed, and the steps you need to go through to get them here. 

Part 1 — Get ready for importing 

Learn how to get an import/​export num­ber, iden­ti­fy a shipper/​exporter, clas­si­fy your goods, cal­cu­late duties, and under­stand how an import bro­ker can help you in the import­ing process. 

Part 2 – Under­stand the Import­ing Process 

Fed­er­al law spec­i­fies how you must iden­ti­fy, secure, and release import­ed goods into Cana­da. You’ll get step-by-step guid­ance on the doc­u­men­ta­tion and cal­cu­la­tions required, as well as links to prac­ti­cal resources such as offi­cial doc­u­ments, con­tact organizations.

Online Work­shops — 2 hours (2 * 1 hour)

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Upcom­ing Work­shops (0)
Fundamentals of Revenue Development Planning

Small and medi­um-sized char­i­ta­ble orga­ni­za­tions envi­ron­men­tal non-gov­ern­men­tal orga­ni­za­tions (ENGOs) are unique, often led by one staff and sup­port­ed by a team of pas­sion­ate vol­un­teers who are respon­si­ble for all rev­enue devel­op­ment func­tions. These orga­ni­za­tions oper­ate dif­fer­ent­ly than larg­er orga­ni­za­tions and as such they have to plan differently. 

Designed for orga­ni­za­tions tak­ing small (but vital) steps for change in their sec­tor, this work­shop, facil­i­tat­ed by Danielle Bouch­er from Pros­per­ix Group, is built on a series of inte­grat­ed themes to help non-prof­it lead­ers and fundrais­ers learn best prac­tice, devel­op their donor base and learn how to tell their sto­ry for greater impact. By plac­ing empha­sis on rev­enue sus­tain­abil­i­ty and pro­gram diver­si­fi­ca­tion, orga­ni­za­tions will learn how to build capac­i­ty for their cause by: 

  • Devel­op­ing a diverse inte­grat­ed rev­enue program 
  • Iden­ti­fy­ing strate­gies for growth 
  • Build­ing a renew­able and sus­tain­able annu­al fund

Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)


Upcom­ing Work­shops (0)
Gérer l'effectif humain des OSBL

Ce cours vis­era à exam­in­er la ges­tion des ressources humaines bénév­oles au sein des organ­ismes à but non lucratif (OSBL). Recruter des bénév­oles, les inté­gr­er aux organ­ismes, les val­oris­er et les motiv­er ain­si qu’as­sur­er la relève des bénév­oles représente un défi de taille pour les organ­ismes et ceux-ci doivent déploy­er des efforts et des ressources dans ce sens.

Pour ce faire, les organ­ismes bénév­oles doivent éla­bor­er une stratégie pré­cise et ciblée selon les besoins et les pro­fils recher­chés. Ce proces­sus con­tinu doit devenir par­tie inté­grante des mem­bres du con­seil d’ad­min­is­tra­tion et les mem­bres des CA doivent être act­if sur ce plan.


Les apprenants ver­ront à:

  • Iden­ti­fi­er les enjeux et les défis liés à la ges­tion des ressources humaines bénév­oles au sein de OSBL
  • Com­bin­er les besoins des organ­ismes et les besoins des bénév­oles potentiels
  • Expli­quer les dif­férents motifs et les attentes des bénévoles
  • Exam­in­er les dif­férentes com­posantes néces­saires dans une stratégie de ges­tion, de recrute­ment et de relève des bénévoles
  • Con­stru­ire un plan de mise en oeu­vre pour une stratégie ori­en­tée vers la ges­tion du bénévolat.


Les apprenants vont acquérir les com­pé­tences suivantes:

  • Pro­fil des bénév­oles en 2020
  • Impor­tance du bénévolat et com­ment attir­er de nou­veaux bénév­oles au sein des OSBL
  • Out­ils pra­tiques pour con­cili­er les besoins des organ­ismes et les pro­fils disponibles
  • Les facettes d’une stratégie et de sa mise en oeuvre


Les par­tic­i­pants recevront un cahi­er du par­tic­i­pant et un liste de ressources exhaus­tives sur la ges­tion des ressources humaines bénévoles

Ate­lier en ligne — 4 heures (2 * 2 heures)

For­ma­teurs (Anglais)
*Indisponible

For­ma­teurs (Fran­cais)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Ate­liers à venir (0)
Get Results Faster (Online Series - Workshops and Coaching)

Want faster results? Then cre­ate a cul­ture of #Data-Dri­ve­nAc­count­abil­i­ty with­in your team and watch the mag­ic hap­pen. #GetRe­sults­Faster

If you are strug­gling to achieve the results you want in your orga­ni­za­tion, and you and your team mem­bers are frus­trat­ed as a result, chances are your orga­ni­za­tion lacks account­abil­i­ty struc­tures that lead to inef­fi­cien­cy and pre­vent progress. 

Through a com­bi­na­tion of inter­ac­tive online work­shops and coach­ing, Andy Clarke will guide you through the process of: 

  1. Devel­op­ing an account­abil­i­ty chart for your organization
  2. Assign­ing own­er­ship of key objec­tives to team members 
  3. Iden­ti­fy­ing, mea­sur­ing, and mon­i­tor­ing key per­for­mance metrics 
  4. Imple­ment­ing an effec­tive meet­ing struc­ture and cadence into your organization


Par­tic­i­pants must have the capac­i­ty and will­ing­ness to imple­ment change in their orga­ni­za­tion in order to achieve the desired outcomes.

Series — 3 online work­shops (2 hours each) and 3 hours of coach­ing

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Giving Constructive Feedback

Do you want to: 

- Feel con­fi­dent when giv­ing con­struc­tive feedback 

- Reduce your uncer­tain­ty on address­ing neg­a­tive behaviour 

- Know how to moti­vate your team to increase pro­duc­tiv­i­ty in the workplace 

Then this course is for you! Dis­cov­er the easy 3‑step process on giv­ing effec­tive crit­i­cism to increase your cred­i­bil­i­ty and max­i­mize your poten­tial with­in your organization.

90 min­utes, online

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Good Governance in Non Profits, Co-ops and Social Enterprise

This inter­ac­tive course is designed for boards, direc­tors and senior staff of non prof­its and aimed at build­ing their knowl­edge and skills for good gov­er­nance. Top­ics include: 

• The Role and Legal Respon­si­bil­i­ties of a Board and Directors 

• Code of Con­duct and Con­flict of Interest 

• Effi­cient Board and Com­mit­tee meetings 

• Pri­or­i­ty Results Agen­das and Minutes 

• Deci­sion-Mak­ing Processes 

• Mon­i­tor­ing and Mea­sur­ing Performance

Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Governing Non-Profit Organizations Effectively

Facil­i­tat­ed by Jean-Guy Vien­neau, these inter­ac­tive online work­shops aims to equip the mem­bers of the boards of direc­tors of non-prof­it orga­ni­za­tions. Specif­i­cal­ly, this course will allow learn­ers to: 

  • Iden­ti­fy the prin­ci­ples and roles of a board and members 
  • Dif­fer­en­ti­ate between gov­er­nance and man­age­ment of the organization 
  • Illus­trate the com­plex­i­ty of gov­er­nance and its impor­tance on the results of the organization 
  • Under­stand the CA / gen­er­al man­age­ment dynamic 
  • Apply con­cepts relat­ed to governance 
  • Eval­u­ate the orga­ni­za­tion’s effec­tive­ness in terms of governance.
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
How Continuous Improvement Improves Culture & How to Implement

Look­ing for the secret to recruit­ing and retain­ing good tal­ent? Do you want to moti­vate and engage the employ­ees you already have? You might want to con­sid­er intro­duc­ing a con­tin­u­ous improve­ment program. 

In this inter­ac­tive online work­shop with Jen­nifer Deware you will learn the ben­e­fits of con­tin­u­ous improve­ment, and how to imple­ment it in you busi­ness, regard­less of your indus­try or sector.

Can be an online or in-per­son work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Idea Generation for Social Enterprise

This course is designed for indi­vid­u­als and groups inter­est­ed in iden­ti­fy­ing busi­ness ideas that will advance your social, envi­ron­men­tal or cul­tur­al goals using social enter­prise as a vehi­cle for change. 

  • Explore a full range of social enter­prise opportunities 
  • Screen and assess your ideas 
  • Choose the one with the most promise


This work­shop is a crit­i­cal first step in ensur­ing your social enter­prise is the right one for you and has real poten­tial to succeed!

Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Introduction to E-Commerce

Does the idea of mov­ing your busi­ness online sound overwhelming?


Join facil­i­ta­tor Dave Landry to learn about cur­rent trends, plat­form options and e‑commerce best practices. 


This online work­shop is suit­able for all sec­tors and will help you bet­ter under­stand the world of e‑commerce and pro­vide insights on how to tran­si­tion or grow your sales online.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
David Landry (Peach Mar­ket­ing)


Facil­i­ta­tors (French)
David Landry (Peach Mar­ket­ing)


Upcom­ing Work­shops (0)
Leading the Board: Being an Effective Board Chair

This online work­shop will exam­ine the crit­i­cal role of the Board Chair from the selec­tion process and ori­en­ta­tion to the best prac­tices on how to build trust with stake­hold­ers, man­age group dynam­ics and rela­tion­ship between the CEO/​Executive Director.

Par­tic­i­pants will learn:

  • The role and respon­si­bil­i­ties of the Board Chair

  • First steps for an incom­ing Chair

  • How to con­duct a Board meeting

  • Facil­i­tat­ing through conflict

  • Pro­vid­ing feed­back to the CEO/​Executive Director
  • How to mea­sure success

Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Alyson Townsend (Res­o­nance Inc.)


Facil­i­ta­tors (French)
Alyson Townsend (Res­o­nance Inc.)


Upcom­ing Work­shops (0)
Leading Your Team Online and Beyond

Vir­tu­al or not, effec­tive teams are still rel­e­vant and impor­tant in the work­place today since they usu­al­ly pro­duce the best results. High per­form­ing teams usu­al­ly exhib­it account­abil­i­ty, pur­pose, cohe­sive­ness and col­lab­o­ra­tion. Find out how you can lead your team at a dis­tance dur­ing this work­shop that will focus on the following: 


  • Iden­ti­fy dif­fer­ent meth­ods of man­ag­ing team accountability 
  • Review sol­id tac­tics for com­mu­ni­cat­ing bet­ter with­in a team 
  • Iden­ti­fy strengths and oppor­tu­ni­ties for improvement 
  • Devel­op an action plan that can be applied immediately 


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Making the Perfect Pitch: Effective Business Presentation Skills

In busi­ness, the abil­i­ty to deliv­er effec­tive pre­sen­ta­tions that cap­ti­vate, moti­vate or per­suade lenders, prospec­tive clients or poten­tial investors is a crit­i­cal skill. And how you say it is often as impor­tant as what you say. 

In part 1 of this work­shop, you will learn: 

  • The four types of audience 
  • How to deter­mine your key messages 
  • Secrets of effec­tive orga­ni­za­tion and delivery 


Part 2 will include: 

  • Tech­niques for persuasion 
  • How to han­dle a Q&A
  • How to use – and not use – PowerPoint
Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Facil­i­ta­tors (French)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Upcom­ing Work­shops (0)
Making the Shift to Social Enterprise

This course focus­es on the orga­ni­za­tion­al and gov­er­nance changes that need to take place for a tra­di­tion­al non-prof­it to suc­cess­ful­ly move into the social enter­prise are­na. It is par­tic­u­lar­ly rel­e­vant to the Boards and senior staff of non prof­its how­ev­er also of inter­est to fun­ders and oth­ers inter­est­ed in the emerg­ing field of social enter­prise. Through pre­sen­ta­tions, inter­ac­tive group exer­cis­es, and case stud­ies par­tic­i­pants will learn:

  • How to deter­mine if social enter­prise is right for their organization
  • How to assess their non-profit’s readi­ness and capacity
  • How to assess the fea­si­bil­i­ty of their busi­ness ideas
  • The keys to launch­ing a suc­cess­ful social enterprise 
  • What resources are avail­able to help in NB
Online Work­shop — 5 hours (2 * 2.5 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Measuring and Evaluating Impact

In today’s not-for-prof­it and social enter­prise world, every­one from gov­ern­ment to foun­da­tions, angel investors, con­sumers, and vol­un­teers want to know what kind of a dif­fer­ence is being made by our orga­ni­za­tions. It is impor­tant to be able to demon­strate the val­ue and impact of the work we are doing, and this goes beyond anec­do­tal sto­ries, to the mea­sure­ment of impact and social return on investment.

Includ­ed in this inter­ac­tive work­shop are top­ics such as:

  • What do You Want to Know and Show?
  • Map­ping Your Infor­ma­tion Needs
  • Mea­sur­ing Impact and Demon­strat­ing Value
  • Social Return on Invest­ment (SROI)
  • How to use Per­for­mance Indicators
  • Col­lect­ing and Analysing Data
  • Using and Shar­ing Results
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Preparing Your Non-profit for the New Normal

Need help get­ting back to busi­ness at your Non-Profit? 

Prepar­ing your orga­ni­za­tion or work­place for the return of on-site teams and clients can be daunt­ing. As we con­sid­er new ways of work­ing togeth­er, includ­ing mixed at-home and on-site team mem­bers, we need to build a tran­si­tion plan that address­es safe­ty con­cerns, anx­i­eties over return­ing to work, redis­tri­b­u­tion of respon­si­bil­i­ties and build­ing new ways to engage teams and clients. 

This two-hour online work­shop will pro­vide you with the tools and skill set to get you started!

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Re-Imagining Long-Term Care Homes

Re-imag­in­ing long-term care homes – the new normal.

Long-term care homes are vul­ner­a­ble as a result of a glob­al pan­dem­ic. The restric­tions required to mit­i­gate COVID-19 will con­tin­ue for the fore­see­able future.

Facil­i­tat­ed by Tanya Chap­man, this series of three 90-minute free online work­shops will assist your team to devel­op an action plan for the new nor­mal; and to think through the design, struc­ture and access to long-term care.

Your new plan will help you to:

  • Define the new nor­mal: how you will deliv­er ser­vice in a dif­fer­ent way, under­stand the gaps between now” and the new normal”

  • Tran­si­tion to the new nor­mal: devel­op a detailed action plan, deter­mine how to man­age the change

  • Mon­i­tor the new nor­mal: know what and how to mon­i­tor, when to adjust again, and who is involved

You will leave with a toolk­it and an action­able plan to address your indi­vid­u­al­ized needs.

Online Work­shop — 4.5 hours (3 * 1.5 hour)

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Sales Negotiation & Closing the Deal

Strong sales tech­niques can help your busi­ness suc­ceed in a chal­leng­ing envi­ron­ment.  

Now more than ever, it’s time to focus on strength­en­ing your busi­ness skills. Strong sales tech­niques will help your busi­ness suc­ceed at every step; from busi­ness devel­op­ment through to clos­ing the deal. This one-hour online work­shop will help you learn how to:

  • Quick­ly build an effec­tive sales pipeline  
  • Focus on your val­ue dri­vers to get the best deal pos­si­ble  

  • Over­come objec­tions  

  • Close the deal  
Online Work­shop — 1 hour

Facil­i­ta­tors (Eng­lish)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Facil­i­ta­tors (French)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Upcom­ing Work­shops (0)
Secrets to Effective Team Engagement

Look­ing for some­thing unique to active­ly engage your team and break down silos? 

Look­ing for a fun, inter­ac­tive, and strate­gic approach to close gaps in your team com­mu­ni­ca­tions, address dif­fi­cult top­ics, and raise the Lead­er­ship aware­ness of your team, while expe­ri­enc­ing trans­for­ma­tive growth? 

The Lead­er­ship Dis­cov­ery expe­ri­ence is the solu­tion you are look­ing for! 

Recent research from McK­in­sey reveals, The tumult of the past year prompt­ed many to reflect on their pur­pose and val­ues and research shows over two-thirds of employ­ees say their sense of pur­pose is defined by work.” 

Imag­ine hav­ing your team high­ly engaged in an inter­ac­tive round­table expe­ri­ence that guides them to active­ly dis­cov­er cre­ative ways to con­nect and par­tic­i­pate in work­ing togeth­er with a stronger sense of pur­pose and productivity. 

Trans­for­ma­tion takes place through thought pro­vok­ing exer­cis­es and ques­tions that shed light on team mem­ber buy-in and lead­er­ship aware­ness. You will wit­ness team dynam­ics in real time! 

This two-hour in-per­son­/on­line learn­ing expe­ri­ence work­shop will give you prac­ti­cal tech­niques to help you nav­i­gate lead­er­ship in this post pan­dem­ic era. 

This will ben­e­fit any group of peo­ple work­ing togeth­er on a com­mon goal.


By the end of this work­shop par­tic­i­pants will be able to:

  • Learn how to enhance capa­bil­i­ty in pro­vid­ing con­struc­tive feed­back in an effec­tive way 
  • Dis­cov­er open com­mu­ni­ca­tion strate­gies that accel­er­ate team account­abil­i­ty and productivity 
  • Expand aware­ness of unspo­ken and sub­tle pain points with focus on prac­ti­cal solu­tions to relieve stress 
  • Gain an under­stand­ing of the cur­rent trends as relates to lead­er­ship and employ­ee reten­tion in a post pan­dem­ic world 
  • Iden­ti­fy 3 gold­en ques­tions to help lead tough peo­ple and enable the entire workforce 
  • Gen­er­ate an exec­u­tive recap and eval­u­a­tion of the round­table experience


This work­shop is for you if are

  • Pas­sion­ate about great lead­er­ship and work-place cul­ture that deliv­ers pos­i­tive results 
  • You want to revis­it and engage in open dis­cus­sions with your team about growth 
  • You are look­ing to dis­cov­er ways to strength­en your team’s capabilities 
  • You want to be chal­lenged and grasp proven lead­er­ship val­ues and practices.

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Slay Your Monkeys for Non-Profits

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 

Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 

Get to the root of an issue rather than deal­ing only with its symptoms

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Social Enterprise

A social enter­prise is a busi­ness with social goals that sells products/​services in the mar­ket­place and rein­vests its prof­its into social, envi­ron­men­tal or cul­tur­al goals. This course is geared to any­one inter­est­ed in learn­ing more about how the social enter­prise mod­el can meet their goals. Par­tic­i­pants will come away with a deep­er under­stand­ing of what a social enter­prise is and:

  • Learn about the oppor­tu­ni­ties for social enterprise
  • Bet­ter under­stand the risks and challenges 
  • Gain tools to help assess if social enter­prise will work for your busi­ness idea
  • Learn about the var­i­ous struc­tures of social enterprise
  • Find out about resources to sup­port social enter­prise in New Brunswick and beyond
Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Social Finance and Social Innovation

Times are chang­ing for non­prof­its in Canada. 

Fund­ing through grants and dona­tions is going the way of the dodo bird and being used less and less by gov­ern­ment and foun­da­tions. Today, orga­ni­za­tions are being expect­ed to use social inno­va­tion and new tools under the social finance umbrel­la such as impact invest­ing, out­comes-based fund­ing, social pro­cure­ment, and even investor tax cred­its to fund many of their pro­grams and services. 

Learn more about these new tools and about the fed­er­al gov­ern­men­t’s Invest­ment Readi­ness and Social Finance Funds that are rolling out across the coun­try. This work­shop is geared to any­one who wants to learn more about the new way for­ward in financ­ing co-ops, social enter­prise, and com­mu­ni­ty initiatives.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Strategic Management of Social Media

The train­ing will allow par­tic­i­pants to dis­cov­er cur­rent trends and issues relat­ed to social media. The sec­ond part of the work­shop will con­sist of estab­lish­ing your co-op’s social media strat­e­gy by explor­ing the com­po­si­tion of the mes­sage, how to broad­en its audi­ence and pro­gram­ming tools.



  • Set orga­ni­za­tion­al goals on social media

  • Cre­ate the per­sona of the organization

  • List the themes of the plat­forms used

  • Dis­cov­er cur­rent trends on social media

  • Explain the dif­fer­ent types of junk on social media

  • Iden­ti­fy pro­gram­ming tools
Online Work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
Elaine Rous­sel (Coopéra­tive de développe­ment région­al-Acadie)


Facil­i­ta­tors (French)
Elaine Rous­sel (Coopéra­tive de développe­ment région­al-Acadie)


Upcom­ing Work­shops (0)
Strategic Planning

The work­shop enables par­tic­i­pants to gain knowl­edge about the strate­gic and oper­a­tional plan­ning process while focus­ing on the sequences and steps nec­es­sary to devel­op, update and mea­sure the results and out­comes of the plan­ning exercise. 

Par­tic­i­pants will be engaged by shar­ing and exchang­ing with oth­ers to bet­ter under­stand the chal­lenges and issues faced by board mem­bers and man­agers in plan­ning for the future. 

Learn­ing objectives: 

  • Under­stand the process, require­ments and con­di­tions for devel­op­ing a strate­gic plan. 
  • Engage board mem­bers in a par­tic­i­pa­to­ry process in devel­op­ing a strate­gic and oper­a­tional plan. 
  • Rec­og­nize the lim­its of strate­gic plan­ning due to their depen­dence on resources (finan­cial and human) and the choic­es to be made. 
  • Trans­late con­cepts into real-life sit­u­a­tions that orga­ni­za­tions face today and in the future. 
  • Devel­op an eval­u­a­tion mech­a­nism to assess the process and ulti­mate out­comes of the strate­gic plan­ning exercise
Online Work­shop — 3 hour

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
Supervisor Series

This series of online class­es is ide­al for the new super­vi­sor or any­one who wish­es to sharp­en their super­vi­so­ry skills. 


Par­tic­i­pants will be able to apply lead­er­ship con­cepts and use them as points of dis­cus­sion through real life sce­nar­ios. Each month we will intro­duce new con­cepts and activ­i­ties to keep dis­cus­sions dynam­ic. These online class­es which will last 2 hours and will be offered once a month, will include sim­u­la­tions and month­ly coach­ing from an HR Spe­cial­ist and a Pro­duc­tiv­i­ty Expert. 

·

Lead­er­ship 101: The Basics of Lead­er­ship today.

Explore the con­cept of Authen­tic Lead­er­ship through activ­i­ties that will help iden­ti­fy your own lead­er­ship style. 


Set­ting Expec­ta­tions and Man­ag­ing Performance

Dis­cuss best prac­tices that ensure every­one across the orga­ni­za­tion is on the same page. Learn the dif­fer­ences between Coach­ing &Feedback while apply­ing tech­niques for both approaches. 


Moti­vat­ing Teams

No indi­vid­ual cre­ates as much val­ue alone as they do as part of a team. What moti­vates indi­vid­u­als to show up, on time and do a great job every day? Under­stand­ing those moti­va­tors is crit­i­cal to increas­ing a team’s pro­duc­tiv­i­ty and the val­ue they cre­ate for their customers. 


Pro­duc­tiv­i­ty for the Team

The word pro­duc­tiv­i­ty” is mis­un­der­stood. Many peo­ple work very hard every day yet are not as pro­duc­tive as they could be or should be. Most pro­fes­sion­als are not trained in the field of oper­a­tional excel­lence & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. This ses­sion will focus on what is val­ue added for your teams and how to elim­i­nate the waste. 


Man­ag­ing Conflict

How to over­come the chal­lenges of avoid­ing con­flict and learn the steps in find­ing com­mon ground. Dis­cuss var­i­ous approach­es to effec­tive­ly nav­i­gate through dif­fi­cult con­ver­sa­tions with confidence. 


Dai­ly Man­age­ment for Improvement

One of the most engag­ing tools for any team. This day will train the team on how to run effi­cient dai­ly hud­dles (57 mins. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day and how they are doing (the score).

Online Work­shop — 12 hours (6 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Upcom­ing Work­shops (0)
Team Engagement from a Distance

You will learn to use lead­er­ship tech­niques that engage employ­ees to con­tribute more, adapt quick­ly to every­day changes and stress and main­tain high­ly pro­duc­tive work­ing rela­tion­ships… all while work­ing in from a distance! 

Being part of a pro­duc­tive team requires the abil­i­ty to lead dur­ing these times of change while keep­ing employ­ees engaged. This work­shop will help par­tic­i­pants devel­op their lead­er­ship skills to adapt to our chang­ing work­place land­scape. Find out how you can improve engage­ment with­in your team dur­ing this work­shop that will focus on the following: 


  • Eval­u­ate your own orga­ni­za­tions health and resilience, plus new ways to lead 
  • Use engage­ment strate­gies to effec­tive­ly man­age teams at a distance 
  • Review ways to cre­ate trust and accountability 
  • Iden­ti­fy oppor­tu­ni­ties to cel­e­brate pos­i­tive outcomes 
  • Devel­op an action plan that can be applied immediately


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Teambuilding

Lear how to achieve the desired results for your orga­ni­za­tion by lever­ag­ing the poten­tial of your team.

In this work­shop, Human Resources expert Rebec­ca McNeil from The Chap­man Group, will pro­vide valu­able knowl­edge and insights to assist you and your team in cre­at­ing an engaged workplace.

Learn­ing objectives:

  • Under­stand how to cre­ate a diverse and inclu­sive team
  • Under­stand team dys­func­tions and tools to sup­port pos­i­tive team development
  • Dis­cuss effec­tive con­flict management 
  • Learn tools that assist with under­stand­ing our­selves and each other
  • Intro­duce Per­son­al Devel­op­ment Planning
In-Per­son — 3 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Thriving in Uncertain Times – How the Board Can Help?

As the world responds to COVID-19, many non-prof­its are strug­gling to achieve their mis­sion while sup­port­ing the com­mu­ni­ty and sur­viv­ing the cri­sis them­selves. What is the role of the Board in a cri­sis? This inter­ac­tive online work­shop will address key issues fac­ing Not for Prof­it Board Mem­bers today such as:

  • The impact of new laws, reg­u­la­tions and support
  • CEO over­sight · Risk assess­ment and management 

  • Orga­ni­za­tion­al events and fundraising

  • Finances and Investments 

  • Staff safe­ty

  • Deci­sion mak­ing, Board meet­ings, AGMs 

  • Cri­sis com­mu­ni­ca­tions planning.

Online Work­shop — 2 hour

Facil­i­ta­tors (Eng­lish)
Alyson Townsend (Res­o­nance Inc.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Understanding Workplace Harassment

Work­safeNB, imple­ment­ed new reg­u­la­tions in April 2019 that define harass­ment and require all employ­ers to have an inter­nal Harass­ment Code of Prac­tice. Most employ­ers have nev­er dealt with harass­ment reg­u­la­tions and may feel lost about the ter­mi­nol­o­gy used in the def­i­n­i­tion, how to talk to employ­ees about harass­ment, what these behav­iours look like in real life, what the rea­son­able thresh­olds are for action and what to do when action is required. These are all top­ics that are cov­ered in Under­stand­ing Work­place Harassment


By the end of this work­shop, par­tic­i­pants will be able to:

• Explain the Work­safeNB harass­ment definition, 

• Enu­mer­ate the NB Human Rights Act grounds of discrimination, 

• Dis­tin­guish between per­son­al harass­ment, sex­u­al harass­ment, poi­soned work­place and abuse of authority, 

• Describe behav­iours that could meet these cat­e­gories of harassment, 

• Illus­trate how to talk to employ­ees about work­place harassment, 

• Rec­og­nize and react to an employ­ee dis­clo­sure of harassment, 

• Describe the Work­safeNB oblig­a­tion to act on an employ­ee dis­clo­sure of harassment, 

• Iden­ti­fy appro­pri­ate action to take on an employ­ee dis­clo­sure of harassment, 

• Choose between an inter­nal and exter­nal inves­ti­ga­tion, and 

• Apply the steps set out in your own Harass­ment Code of Practice.


This work­shop is for you if… 


• you have nev­er dealt with work­place harass­ment reg­u­la­tions before, 

• you feel ner­vous about address­ing harass­ment in the workplace, 

• you are not sure how to react to an employ­ee dis­clo­sure of harass­ment, or 

• you are con­fused or wor­ried about apply­ing the Work­safeNB harass­ment regulations.

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Nicole Smith (Nicole Smith Con­flict Man­age­ment)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)