Business Skills

As a business owner or manager, you need skills in many different areas: from financial management to marketing, sales, leadership and project management just to name a few! Developing or improving your skills in these areas will help your organization prosper. LearnSphere programs are here to help.

Prof­itLearn is an acces­si­ble, bilin­gual learn­ing pro­gram devel­oped by Learn­Sphere, pro­vid­ing best-in-class” busi­ness man­age­ment skills devel­op­ment for New Brunswick SMEs since 2000.

Learn More

Par­tic­i­pate in eCom­merce to gain knowl­edge and tools to cre­ate your own cus­tomized eCom­merce roadmap that lays out a clear plan for imme­di­ate action and long-term success.

Learn More

Accountability In The Workplace

Account­abil­i­ty helps to ensure that every employ­ee will take respon­si­bil­i­ty for their per­for­mance and behav­iors and con­tin­ue to man­age this respon­si­bil­i­ty. When we imple­ment goals and com­mu­ni­cate with one anoth­er, we can achieve pow­er­ful results. Build­ing an account­able work­place requires strong team­work and col­lab­o­ra­tion. Every team mem­ber must have a strong under­stand­ing of the val­ues of the com­pa­ny and rec­og­nize the impor­tance of their ded­i­ca­tion, in order to attain success.

This course will pro­vide you with infor­ma­tive tools and prac­ti­cal strate­gies that can be used to help empow­er the team to work towards achiev­ing the ben­e­fits of account­abil­i­ty. Account­able employ­ees will fuel per­for­mance and pro­duc­tiv­i­ty and gen­er­ate an enhanced workplace. 


Tar­get audi­ence: Lead­ers, super­vi­sors, managers


Ben­e­fits:

• To increase employ­ee account­abil­i­ty and ensure the employ­ee takes respon­si­bil­i­ty for their per­for­mance and behaviors. 


Learn­ing Objectives:

1. Define account­abil­i­ty and per­son­al account­abil­i­ty and dif­fer­en­ti­ate between own­er­ship and accountability 

2. Use feed­back as a tool to enhance per­for­mance and under­stand the bar­ri­ers of work­place accountability 

3. Focus on build­ing account­abil­i­ty lead­er­ship and effec­tive­ly set SMART goals 

4. Iden­ti­fy the com­po­nents of the cycle of accountability 

5. Work towards achiev­ing the ben­e­fits of accountability 


Online Work­shop — 6 hours (3 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Adjusting to Changing Client Requirements

Busi­ness inef­fi­cien­cies can often be hid­den by great cus­tomer ser­vice, excess inven­to­ry, or hero­ic per­for­mance. This is the per­fect oppor­tu­ni­ty to eval­u­ate the effec­tive­ness of your oper­a­tional process­es so your busi­ness can become more effi­cient and flex­i­ble than before, and you’ll be poised for a quick­er recovery! 

This two-hour online work­shop will help you to:

  • Under­stand your crit­i­cal processes 

  • Find the waste in your processes

  • Iden­ti­fy where you need the most improvement 

  • Apply meth­ods to stream­line and improve your processes 
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Analyzing & Improving your Processes to Create More Value

The chal­lenges faced over the past 18 months made any inef­fi­cien­cies in our oper­a­tional process­es bla­tant­ly obvi­ous. Flawed process­es can some­times be hid­den (e.g. by excep­tion­al cus­tomer ser­vice, excess inven­to­ry, or hero­ic per­for­mance) but once they come to light you have the oppor­tu­ni­ty to redesign them for greater impact and efficiency. 

This two-hour ses­sion will help you and your team: 

  • Under­stand how to map the process­es in your organization 
  • Iden­ti­fy the areas of process waste that go unnoticed 
  • Deter­mine which process­es are crit­i­cal ver­sus enablers 
  • Pri­or­i­tize the areas requir­ing the most improvement 
  • Learn meth­ods to stream­line and improve your processes


Online Work­shop — 2 hours

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Upcom­ing Work­shops (0)
Are we Improving? Implementing Daily Management for Teams

Dai­ly Man­age­ment is one of the most engag­ing tools for any team. These two days will train the team on how to run effi­cient dai­ly hud­dles (57 mins) in order to keep them work­ing effi­cient­ly with­out lengthy meet­ings. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day/​week and how they are doing (the score) while at the same time facil­i­tat­ing the reduc­tion of inter­rup­tions and increas­ing time spent on val­ue added work. In this ses­sion, you and you team will: 

  • learn how to moti­vate employ­ees with­out cake & piz­za parties 
  • be intro­duced to dai­ly man­age­ment tech­niques that dri­ve team performance 
  • learn how to cre­ate a visu­al man­age­ment board for the team to know the score
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Bookkeeping: Where to Start ?

Keep­ing accu­rate finan­cial records is essen­tial for any suc­cess­ful busi­ness; how­ev­er, many small busi­ness own­ers are often too busy run­ning the day-to-day oper­a­tions they tend not to devote the nec­es­sary atten­tion to book­keep­ing. Some fail to record finan­cial trans­ac­tions prop­er­ly and in a time­ly man­ner. Some ignore it com­plete­ly until tax time.


This course will help you iden­ti­fy your book­keep­ing needs and resources. In this hands-on intro­duc­to­ry work­shop you will learn:

  • the need or pur­pose of bookkeeping 
  • book­keep­ing and account­ing terms 
  • recog­ni­tion and use of book­keep­ing records and reports 
  • learning/​understanding the process of enter­ing transactions 
  • learning/​understanding the post­ing of infor­ma­tion to the reports
Online Work­shop — 4 hours (2 * 2 hours)

Upcom­ing Work­shops (0)
Boost Engagement on Facebook

Part 1: Cre­ate posts that engage and help turn fol­low­ers into buyers. 

This work­shop is right for you if you are strug­gling to get engage­ment on your posts, you can’t fig­ure out what to post, and you want an eas­i­er process for posting. 

  • Under­stand the dif­fer­ence between post­ing to post and post­ing to cre­ate buyers 
  • Deter­mine the right con­tent mix for your business 
  • Learn tips that will help you increase post engage­ment and visibility 
  • Learn how to use Face­book Pub­lish­ing Tool 


Part 2: Ana­lyt­ics: under­stand your insights & save time

This work­shop is right for you if you want to under­stand how your posts are per­form­ing and con­tin­u­al­ly improve your engage­ment results. 

  • Learn how to use Face­book Insights, and how eval­u­ate your posts. 
  • Dis­cov­er and exper­i­ment with repur­pos­ing posts so you don’t always have to come up with new ideas. 
  • Learn time-sav­ing tips that will help you sched­ule a month of posts at a time.

Online Work­shops — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Upcom­ing Work­shops (0)
Build an organic Facebook Strategy that drives sales

Most busi­ness­es are using Face­book, but their efforts are not pay­ing off because just post­ing about what you sell is a turn-off that does­n’t trans­late into sales. Learn how to cre­ate a Face­book strat­e­gy unique to your busi­ness that will help you get more engage­ment and more sales for your efforts.

  • Cre­ate a strat­e­gy that encour­ages con­nec­tion and loy­al­ty, and makes it eas­i­er to come up with ideas.
  • Sell on Face­book with­out being sale-sy and turn­ing off your fans.
  • Boost engage­ment and con­ver­sion just by chang­ing how you post.
Online Work­shop — 3 hour (3 * 1 hour)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Upcom­ing Work­shops (0)
Building a Business That People Will Want to Buy.

Learn how you can make your busi­ness attrac­tive to buy­ers, increase prof­its and reduce the time and effort you put into man­ag­ing your small or medi­um sized business.

This three-hour online work­shop teach­es atten­dees what scares off buy­ers and how to employ a strat­e­gy to not only increase the val­ue of a busi­ness in the eyes of a buy­er but make more mon­ey and free up more time in the present. 

The work­shop is intend­ed for cur­rent and future entre­pre­neurs. Stu­dents will learn Barnett’s 12+1 step pro­gram for sys­tem­atiz­ing a small busi­ness that is already oper­at­ing day-to-day. 

This work­shop is for you if: 

  • You want to buy or start a busi­ness or already own one. 
  • You want to make your busi­ness more profitable. 
  • You want to make your busi­ness eas­i­er to manage.
  • You want to increase your vaca­tion and fam­i­ly time while being a busi­ness owner.
  • You want to ensure your busi­ness will sell quick­ly and for the best price when the time comes to sell. 


OVERVIEW OF SEMINAR

  • What do buy­ers look for? 
  • How are busi­ness­es valued? 
  • What prob­lems keep buy­ers from mov­ing forward? 
  • How can we make the busi­ness more attractive? 
  • How can we imple­ment busi­ness man­age­ment sys­tems quick­ly and eas­i­ly with min­i­mal inter­rup­tion in our opertion? 
  • David Bar­net­t’s Secret 12+1 step busi­ness sys­tem­ati­za­tion process.
Online Work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Facil­i­ta­tors (French)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Upcom­ing Work­shops (0)
Building Your Buyer Persona

Please note this is a series of 3 one-hour online work­shops and 1 hour of coach­ing per participant.


No mat­ter where you spend your mar­ket­ing time and dol­lars, to cre­ate effec­tive mar­ket­ing that dri­ves buy­ing behav­iour you must iden­ti­fy and under­stand your ide­al cus­tomers. You need to know more than just their demo­graph­ics and your assumptions. 

This work­shop takes you from iden­ti­fy­ing who your ide­al cus­tomer is to the pri­ma­ry research you need to tru­ly learn how to moti­vate buy­ing behav­iour to cre­at­ing a com­pre­hen­sive buy­er per­sona to use in all your mar­ket­ing efforts mov­ing forward. 

  • Deter­mine who exact­ly your ide­al cus­tomer is based on four key criteria.
  • Dis­cov­er what a buy­er per­sona is and how you can use it in your marketing.
  • Dis­cov­er the inter­view tech­nique and ques­tions you need to ask do you can iden­ti­fy the real trig­gers for your buyers
  • Research ide­al clients on Social Media using the snoop­ing tech­nique to aug­ment your pri­ma­ry research.
  • Inter­pret your research with your coach to cre­ate a com­pre­hen­sive Buy­er Persona.

Entre­pre­neurs, poten­tial entre­pre­neurs, mar­ket­ing staff will ben­e­fit from par­tic­i­pat­ing in this series.

Online Work­shop — 3 hours (Series of 3 one-hour online work­shops + 1 hour of coaching/​participant)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Business Model Canvas for Social Enterprise

In this inter­ac­tive course you will be guid­ed through the devel­op­ment of a Busi­ness Mod­el Can­vas that clarifies:

  • your social enter­prise idea
  • your prod­ucts and services
  • cus­tomer segments
  • val­ue propositions
  • rev­enue streams
  • cost struc­ture
  • oth­er impor­tant con­sid­er­a­tions in mov­ing your idea forward


This course is designed for indi­vid­u­als and teams look­ing to start or grow a co-oper­a­tive or social enterprise.

Online Work­shop — 6 hours (3 * 2 hours)

Upcom­ing Work­shops (0)
Busy is the New Stupid: Productivity & Optimizing Time

Pro­fes­sion­als are tech­ni­cal experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most pro­fes­sion­als are not how­ev­er trained in the field of oper­a­tional effi­cien­cy & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. We have cre­at­ed a soci­ety that judges peo­ple based on how busy they are ver­sus how pro­duc­tive they are, and this is dri­ving the wrong behav­iors in our work­places. In this work­shop your team will: 

  • be intro­duced to what pro­duc­tiv­i­ty tru­ly is and is not, and why you should care 
  • learn how to iden­ti­fy what is the true pri­or­i­ty work you need to focus on 
  • find the min­utes & even hours you are unknow­ing­ly los­ing each day 
  • learn how to max­i­mize and opti­mize the time you have at work
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Upcom­ing Work­shops (0)
Buying an Existing Business

Why start from scratch? Buy­ing an exist­ing busi­ness can offer you a head start in the world of busi­ness ownership. 

In this work­shop par­tic­i­pants will learn: 

  • The advan­tages of buy­ing an exist­ing busi­ness over start­ing a new business 
  • The dif­fer­ence between a buy­er-lead acqui­si­tion process vs. a sell­er ini­ti­at­ed process 
  • How to approach a poten­tial oppor­tu­ni­ty using intermediaries 
  • The key infor­ma­tion for analy­sis, due-dili­gence and deter­min­ing a fair value 
  • How to finance the purchase 
  • Which experts to involve and when you will need them, such as accoun­tants, lawyers, bro­kers, bankers, etc.
Online Work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Facil­i­ta­tors (French)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Upcom­ing Work­shops (0)
Contendo Testing

Test­ing 

Online Work­shop — 1hour

Facil­i­ta­tors (Eng­lish)
Jesse Simon­son (Con­tendo Inc.)


Facil­i­ta­tors (French)
Jesse Simon­son (Con­tendo Inc.)


Upcom­ing Work­shops (0)
Create a Clear Marketing Message

The aver­age per­son encoun­ters over 3000 mar­ket­ing mes­sages per day — you need to be able to cut through the noise and focus people’s atten­tion on your business! 

This pro­gram is designed for mar­keters, sales pro­fes­sion­als, man­agers, recruiters, and lead­ers respon­si­ble for strategy. 

In this work­shop, Eri­ca Wad­dell takes you through her proven, sev­en-part frame­work to clar­i­fy your brand mes­sage. By the end, you’ll have a mes­sage that inspires and entices your cus­tomers. And you’ll under­stand how to apply it effec­tive­ly: on your web­site, in sales emails, on social media, etc. 

Your reg­is­tra­tion fee cov­ers six hours of inter­ac­tive online learn­ing with Eri­ca, as well as an hour with her one-on-one to help you with real life appli­ca­tion of the infor­ma­tion from the class. 

Online Work­shop: 2 ses­sions x 3 hrs + 1 hr 1‑on‑1 coach­ing with Eri­ca (option to apply for addi­tion­al sub­si­dized coach­ing hours)

2 ses­sions x 3 hrs + 1 hr 1‑on‑1 coach­ing with Eri­ca (option to apply for addi­tion­al sub­si­dized coac

Facil­i­ta­tors (Eng­lish)
Eri­ca Wad­dell (Post Road Mar­ket­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Creating a Culture of Inclusive Communication

Learn to unleash your team’s poten­tial by cre­at­ing an inclu­sive environment! 

You can cre­ate a cul­ture of inclu­sive com­mu­ni­ca­tion through a sol­id under­stand­ing of each team mem­ber’s pre­ferred com­mu­ni­ca­tion style, moti­va­tors, and the ide­al envi­ron­ment where they can bring their best, most authen­tic selves to work – and your orga­ni­za­tion will reap the benefits! 

Research shows that diverse teams are more pro­duc­tive, inno­v­a­tive, and engaged when the right skills are devel­oped to con­duct mean­ing­ful con­ver­sa­tions and uncov­er com­mon ground which are nec­es­sary to engage in inclu­sive conversations. 

This high­ly inter­ac­tive learn­ing expe­ri­ence will meet you where you are and help you expand your abil­i­ty to com­mu­ni­cate with your team and oth­ers and increase your influ­ence with them. You’ll com­plete a self assess­ment, learn strate­gies to move from polar­iza­tion to com­mon ground, and dis­cov­er prac­ti­cal tech­niques for build­ing a strong foun­da­tion of trust and inclusion. 

By the end of this work­shop par­tic­i­pants will be able to: 

• Under­stand the com­mu­ni­ca­tion style of oth­ers and how to con­nect to them irre­spec­tive of the differences 

• Assess cul­tur­al com­pe­tence in 7 key areas of influ­ence and how it impacts team productivity 

• Iden­ti­fy spe­cif­ic com­mu­ni­ca­tion styles that strength­en team engage­ment and fos­ter inclusion 

• Cre­ate an accom­pa­ny­ing action plan to pro­vide guid­ance as they move into new lev­els of growth and awareness. 

This work­shop is for you if you man­age func­tion­al or cross-func­tion­al teams of dif­fer­ent sizes but: 

• you are seek­ing ways to cre­ate a more psy­cho­log­i­cal­ly safe work envi­ron­ment where every voice is val­ued and heard 

• you need a boost in your abil­i­ty to relate to and work effec­tive­ly with a diverse group of individuals. 

• can’t fig­ure out the dif­fer­ent com­mu­ni­ca­tion styles, moti­va­tors, and ide­al envi­ron­ment of your team members 

• strug­gle with what action to take when peo­ple involved in a con­ver­sa­tion have a strong emo­tion­al response. 

To ben­e­fit you should: 

• have a min­i­mum of 5 peo­ple on your team 

• be will­ing to pro­mote diver­si­ty and inclu­sion at an inter­per­son­al and /​or orga­ni­za­tion­al level

Online (21.5 hrs) or In-per­son (3 hours/​half day)

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Delivering constructive criticism

Just about every­one finds deliv­er­ing con­struc­tive crit­i­cism chal­leng­ing. If done cor­rect­ly, the feed­back will pro­vide great ben­e­fits to your orga­ni­za­tion. It helps nul­li­fy prob­lem­at­ic behav­iours and devel­op well-round­ed and pro­duc­tive employees. 


In these inter­ac­tive online work­shops, lead­er­ship expert Monique Gal­lie will pro­vide valu­able knowl­edge and skills to assist you with this task.


  • Under­stand when feed­back should take place and learn how to pre­pare to deliv­er the con­struc­tive criticism
  • Deter­mine the appro­pri­ate atmosphere 
  • Iden­ti­fy the prop­er steps to be tak­en dur­ing the session
  • Know how emo­tions and cer­tain actions can neg­a­tive­ly impact the effects of the meeting
  • Learn how to set goals with the employ­ee and the best tech­niques for fol­low­ing up
Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Developing Effective Vision and Mission Statements

Non prof­its must have a clear Vision and Mis­sion to effec­tive­ly devel­op strate­gies, pro­grams and ser­vices that achieve their goals and to mon­i­tor and mea­sure their progress. This inter­ac­tive course is designed for Boards and staff of non prof­its who will learn:

  • how to write an effec­tive Vision state­ment and why it is impor­tant for your organization
  • how to write an effec­tive Mis­sion State­ment and use it to gar­ner support
  • how to use Vision and Mis­sion State­ments in mon­i­tor­ing and mea­sur­ing your progress
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Embracing Facebook Lives To Boost Engagement and Sales

Face­book Lives pro­duces six times more inter­ac­tions than tra­di­tion­al videos, and the dai­ly watch time of Lives on Face­book has quadru­pled in the last year. If you want to improve your social media results on Face­book, LIVES are where it is at.

  • Choose the top­ics and for­mat for your live events
  • Cre­ate an engag­ing live show that con­nects with your fans
  • Learn to sched­ule, pro­mote, and make your videos look and sound great
Online Work­shop — 120 hours (2 * 60 hours)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Employee Re-Engagement

Attend this inter­ac­tive online work­shop to gain action­able tips and tools to help employ­ees quick­ly adapt to every­day changes and stress. 

Through engag­ing facil­i­ta­tion by Tanya Chap­man, you will leave the course know­ing the crit­i­cal ele­ments of employ­ee moti­va­tion and performance.

  • Revis­it­ing the Change Curve 
  • Maslow’s Hier­ar­chy of needs 
  • Eval­u­ate their team’s cur­rent engagement 
  • Iden­ti­fy and mit­i­gate risks mov­ing forward

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Exiting your business- Selling, Wind up, or Liquidation

Many peo­ple plan to get into busi­ness but very few take the time to plan how they will get out. Prop­er plan­ning can ensure that you have as many options avail­able to you as possible.

This ses­sion will examine:

  • Time­line to con­sid­er for retirement
  • How to cal­cu­late busi­ness value/​worth
  • Sell­ing to out­side buy­ers vs. inside buyers
  • How tran­si­tion­ing dif­fers from sell­ing liq­ui­dat­ing a business
  • Your goals in succession

Whether you plan to retire or sell your busi­ness in the near future or in 5 or 10 years, this work­shop will pro­vide you with valu­able infor­ma­tion through real-life exam­ples and demonstrations.

Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Facil­i­ta­tors (French)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Upcom­ing Work­shops (0)
Financial Literacy for Non-Profits

Facil­i­tat­ed by Char­tered Pro­fes­sion­al Accoun­tant Louise Bel­liveau, this inter­ac­tive online work­shops will help you understand: 

  • The dif­fer­ence between orga­ni­za­tion­al struc­tures with empha­sis on not-for-prof­it enti­ties and charities.
  • The dif­fer­ent pro­fes­sion­al accoun­tant reports (Com­pi­la­tion, Review and Audit) and what is need­ed in your organization.
  • How to read and retrieve basic infor­ma­tion from finan­cial state­ments and your respon­si­bil­i­ties towards this information. 
  • Which reports are avail­able to help non-prof­it orga­ni­za­tions make bet­ter man­age­ment decisions. 
  • An overview of some Cana­da Rev­enue Agency’s required reporting.
  • Direc­tors’ lia­bil­i­ties and how to pro­tect your­self as directors.
Online Work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)


Upcom­ing Work­shops (0)
Finding the Hidden Waste in your Organization

25 – 50% of time at work is not actu­al­ly spent doing some­thing of val­ue. Most orga­ni­za­tions evolve over time into ver­ti­cal silos or func­tion­al group­ings of tasks: HR, finance, man­u­fac­tur­ing, oper­a­tions, ship­ping, sales. All of these func­tion­al areas have their own pri­or­i­ties and dead­lines. But, the val­ue being cre­at­ed by the work done flows hor­i­zon­tal­ly and not ver­ti­cal­ly. This is where the waste hides. 

The waste, or non-val­ue added work, is what makes the day hard, frus­trat­ing, and often demo­ti­vat­ing. Elim­i­nat­ing the waste in your day-to-day process­es isn’t near­ly as dif­fi­cult as first being able to see it and rec­og­nize it as waste. In this work­shop, your team will: 

  • learn the dif­fer­ences between func­tion­al and process focused organizations 
  • be able to iden­ti­fy what val­ue added work is, ver­sus val­ue enabling & pure waste 
  • learn why sim­ply adding more peo­ple or more cap­i­tal nev­er works to improve things 
  • be intro­duced to all the forms of process waste and how to iden­ti­fy them 
  • learn solu­tions to min­i­miz­ing & even elim­i­nat­ing waste in your processes
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Food and Beverage Processors in Atlantic Canada

Sup­ply Chain 123 is a learn­ing and devel­op­ment pro­gram to sup­port growth-ori­ent­ed com­pa­nies. This pro­gram will help you learn how to increase your chances of win­ning a pro­cure­ment contract.

Par­tic­i­pate in a series of work­shops led by indus­try experts. Gain the knowl­edge, skills and tools you need to help your busi­ness compete. 


9 Weeks

Upcom­ing Work­shops (0)
Get Results Faster (Online Series - Workshops and Coaching)

Want faster results? Then cre­ate a cul­ture of #Data-Dri­ve­nAc­count­abil­i­ty with­in your team and watch the mag­ic hap­pen. #GetRe­sults­Faster

If you are strug­gling to achieve the results you want in your orga­ni­za­tion, and you and your team mem­bers are frus­trat­ed as a result, chances are your orga­ni­za­tion lacks account­abil­i­ty struc­tures that lead to inef­fi­cien­cy and pre­vent progress. 

Through a com­bi­na­tion of inter­ac­tive online work­shops and coach­ing, Andy Clarke will guide you through the process of: 

  1. Devel­op­ing an account­abil­i­ty chart for your organization
  2. Assign­ing own­er­ship of key objec­tives to team members 
  3. Iden­ti­fy­ing, mea­sur­ing, and mon­i­tor­ing key per­for­mance metrics 
  4. Imple­ment­ing an effec­tive meet­ing struc­ture and cadence into your organization


Par­tic­i­pants must have the capac­i­ty and will­ing­ness to imple­ment change in their orga­ni­za­tion in order to achieve the desired outcomes.

Series — 3 online work­shops (2 hours each) and 3 hours of coach­ing

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Giving Constructive Feedback

Do you want to: 

- Feel con­fi­dent when giv­ing con­struc­tive feedback 

- Reduce your uncer­tain­ty on address­ing neg­a­tive behaviour 

- Know how to moti­vate your team to increase pro­duc­tiv­i­ty in the workplace 

Then this course is for you! Dis­cov­er the easy 3‑step process on giv­ing effec­tive crit­i­cism to increase your cred­i­bil­i­ty and max­i­mize your poten­tial with­in your organization.

90 min­utes, online

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Good Governance in Non Profits, Co-ops and Social Enterprise

This inter­ac­tive course is designed for boards, direc­tors and senior staff of non prof­its and aimed at build­ing their knowl­edge and skills for good gov­er­nance. Top­ics include: 

• The Role and Legal Respon­si­bil­i­ties of a Board and Directors 

• Code of Con­duct and Con­flict of Interest 

• Effi­cient Board and Com­mit­tee meetings 

• Pri­or­i­ty Results Agen­das and Minutes 

• Deci­sion-Mak­ing Processes 

• Mon­i­tor­ing and Mea­sur­ing Performance

Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Governance 101: Advanced

A strong and ded­i­cat­ed Board of Direc­tors is essen­tial to the suc­cess of an organization.

This inter­ac­tive online work­shop for expe­ri­enced board mem­bers will offer a more in-depth expla­na­tion of crit­i­cal roles at the Board lev­el, includ­ing the Chair and Exec­u­tive Direc­tor, and best prac­tices for Board devel­op­ment and communication. 

Par­tic­i­pants will learn: 

  • The role and respon­si­bil­i­ties of the Board Chair and the Exec­u­tive Director; 
  • Dif­fer­ent ele­ments of Board devel­op­ment and evaluation; 
  • Effec­tive par­tic­i­pa­tion and con­flict man­age­ment; and 
  • Board ethics and confidentiality

12‑hour online work­shop

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
Pierre Tom­son (P.G.F. Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
Governance 101: The Basics

Gov­er­nance is an ever-evolv­ing con­cept refer­ring to the man­ner in which a body leads and over­sees the oper­a­tions of an organization. 

This inter­ac­tive online work­shop is designed to exam­ine the dif­fer­ent facets of gov­er­nance and equip board mem­bers with the tools for effec­tive participation. 

Par­tic­i­pants will learn: 

  • Def­i­n­i­tions of gov­er­nance, includ­ing its impact and characteristics; 
  • The fun­da­men­tal pil­lars of gov­er­nance, includ­ing rel­e­vant legal instru­ments, ele­ments of stew­ard­ship and prac­tices for sustainability; 
  • The duties and respon­si­bil­i­ties of direc­tors, includ­ing strate­gic and finan­cial oversight; 
  • Best prac­tices for good gov­er­nance; and 
  • Effec­tive board participation.

12‑hour long online work­shop

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
Pierre Tom­son (P.G.F. Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
Governing Non-Profit Organizations Effectively

Facil­i­tat­ed by Jean-Guy Vien­neau, these inter­ac­tive online work­shops aims to equip the mem­bers of the boards of direc­tors of non-prof­it orga­ni­za­tions. Specif­i­cal­ly, this course will allow learn­ers to: 

  • Iden­ti­fy the prin­ci­ples and roles of a board and members 
  • Dif­fer­en­ti­ate between gov­er­nance and man­age­ment of the organization 
  • Illus­trate the com­plex­i­ty of gov­er­nance and its impor­tance on the results of the organization 
  • Under­stand the CA / gen­er­al man­age­ment dynamic 
  • Apply con­cepts relat­ed to governance 
  • Eval­u­ate the orga­ni­za­tion’s effec­tive­ness in terms of governance.
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
HST/Income Tax

The tax world is a com­plex world where your ques­tions often go unan­swered. Are there any ben­e­fits to incor­po­rat­ing your small busi­ness? Should you reg­is­ter for HST? There is no easy answer. It is dif­fer­ent for everyone.

This work­shop will help you to find the answers to the ques­tions that con­cern you and your business.


In a hands-on inter­ac­tive online work­shop you will learn to: 

  • Ana­lyze your cur­rent sit­u­a­tion and deter­mine your needs. 
  • Under­stand income tax deduc­tions and cred­its avail­able to you business. 
  • Under­stand the ins and outs of HST
  • Under­stand the income tax con­se­quences relat­ed to var­i­ous forms of earnings.
Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)


Upcom­ing Work­shops (0)
Idea Generation for Social Enterprise

This course is designed for indi­vid­u­als and groups inter­est­ed in iden­ti­fy­ing busi­ness ideas that will advance your social, envi­ron­men­tal or cul­tur­al goals using social enter­prise as a vehi­cle for change. 

  • Explore a full range of social enter­prise opportunities 
  • Screen and assess your ideas 
  • Choose the one with the most promise


This work­shop is a crit­i­cal first step in ensur­ing your social enter­prise is the right one for you and has real poten­tial to succeed!

Online Work­shop — 2.5 hours

Upcom­ing Work­shops (0)
Identifying and Monitoring Key Performance Metrics

This work­shop takes the mys­tery and com­plex­i­ty out of key per­for­mance met­rics. It will show you how to iden­ti­fy the key met­rics for your orga­ni­za­tion, and it will give you a sim­ple tool that can help you track and mon­i­tor your key met­rics on a week­ly basis, in order to improve performance. 

Learn how to find the sweet spot between too much data and not enough, and how to avoid com­mon mis­takes orga­ni­za­tions make when deal­ing with their KPIs. By the end of you the work­shop you will have learned a sim­ple strat­e­gy to keep your fin­ger on the pulse of your busi­ness or orga­ni­za­tion by mon­i­tor­ing its mean­ing­ful metrics.

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Increase Sales with Better Product Pages

If you sell prod­ucts online and want to increase the con­ver­sion rate so you can sell more, this two-part series is for you. 

  • Under­stand con­ver­sion rates and how increas­ing them can impact your sales.
  • Opti­mize your prod­uct pages for your ide­al customers 
  • Write com­pelling prod­uct descriptions
  • Cre­ate pro­fes­sion­al-look­ing images and videos to pro­mote your products.
Online Work­shop — 2 hours (2 * 1 hour)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Innovate Your Sales Strategies

Learn how to make your sales process fric­tion­less using our inno­v­a­tive busi­ness model. 

Using real-world exam­ples from local New Brunswick com­pa­nies, facil­i­ta­tor Math­ieu Collin will give you insights into how to adapt your sales approach when struc­tur­ing your own deals – whether you are mak­ing those deals face to face or online. 

This two-hour work­shop will help you understand: 

  • Why you need to inno­vate your sales processes 
  • Ways to add val­ue, build rap­port, and lim­it fric­tion for bet­ter sales 
  • How to audit your sales approach for con­tin­u­ous improvement
Online Work­shop — 2 hours

Upcom­ing Work­shops (0)
Introduction to E-Commerce

Does the idea of mov­ing your busi­ness online sound overwhelming?


Join facil­i­ta­tor Dave Landry to learn about cur­rent trends, plat­form options and e‑commerce best practices. 


This online work­shop is suit­able for all sec­tors and will help you bet­ter under­stand the world of e‑commerce and pro­vide insights on how to tran­si­tion or grow your sales online.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
David Landry (Peach Mar­ket­ing)


Facil­i­ta­tors (French)
David Landry (Peach Mar­ket­ing)


Upcom­ing Work­shops (0)
Introduction to Exporting: Is Your Company Ready?

Intro­duc­tion to Export­ing: Are You and your Com­pa­ny Ready to Take on New Mar­kets? This work­shop will explain the require­ments of export­ing into a new mar­ket and help you deter­mine if your busi­ness is ready to go to the next lev­el. You will come away from the work­shop with the foun­da­tion for your cus­tom export plan.


90 min­utes

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Launching a Business Idea using the Business Model Canvas

The Busi­ness Mod­el Can­vas is one of the most well-known and relied-upon mod­els used by entre­pre­neurs to trans­form an idea into an orga­nized strat­e­gy and action­able busi­ness plan.

Join us as we prac­tice build­ing a busi­ness idea, using the nine com­po­nents of Busi­ness Can­vas. You can then apply the Busi­ness Can­vas to your own busi­ness ideas.

A com­bi­na­tion of online and in-per­son work­shop — 4hours

Facil­i­ta­tors (Eng­lish)
Rivers Cor­bett (AskRivers)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Leading the Board: Being an Effective Board Chair

This online work­shop will exam­ine the crit­i­cal role of the Board Chair from the selec­tion process and ori­en­ta­tion to the best prac­tices on how to build trust with stake­hold­ers, man­age group dynam­ics and rela­tion­ship between the CEO/​Executive Director.

Par­tic­i­pants will learn:

  • The role and respon­si­bil­i­ties of the Board Chair

  • First steps for an incom­ing Chair

  • How to con­duct a Board meeting

  • Facil­i­tat­ing through conflict

  • Pro­vid­ing feed­back to the CEO/​Executive Director
  • How to mea­sure success

Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)


Upcom­ing Work­shops (0)
Leading the People Side of Change

Managers, super­vi­sors and lead­ers, are you faced with the chal­lenge of lead­ing a team dur­ing these uncer­tain times? This two-hour online work­shop will give you tech­niques to help navigate! 

You will learn how to: 

  • Inform and lead employ­ees when you don’t have all the information

  • Estab­lish stan­dards when pri­or­i­ties fluctuate

  • Deal with emo­tions while try­ing to move forward

  • Lever­age employ­ee skills to attain the best results.
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Upcom­ing Work­shops (0)
Leading Your Team Online and Beyond

Vir­tu­al or not, effec­tive teams are still rel­e­vant and impor­tant in the work­place today since they usu­al­ly pro­duce the best results. High per­form­ing teams usu­al­ly exhib­it account­abil­i­ty, pur­pose, cohe­sive­ness and col­lab­o­ra­tion. Find out how you can lead your team at a dis­tance dur­ing this work­shop that will focus on the following: 


  • Iden­ti­fy dif­fer­ent meth­ods of man­ag­ing team accountability 
  • Review sol­id tac­tics for com­mu­ni­cat­ing bet­ter with­in a team 
  • Iden­ti­fy strengths and oppor­tu­ni­ties for improvement 
  • Devel­op an action plan that can be applied immediately 


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Leveraging Your Team's Potential

Learn how to achieve the desired results for your orga­ni­za­tion by lever­ag­ing the poten­tial of your team.

In this work­shop, Human Resources expert Rebec­ca McNeil from The Chap­man Group, will pro­vide valu­able knowl­edge and insights to assist you and your team in cre­at­ing an engaged workplace.

Learn­ing objectives:

  • Under­stand how to cre­ate a diverse and inclu­sive team
  • Under­stand team dys­func­tions and tools to sup­port pos­i­tive team development
  • Dis­cuss effec­tive con­flict management 
  • Learn tools that assist with under­stand­ing our­selves and each other
  • Intro­duce Per­son­al Devel­op­ment Planning
In-Per­son — 3 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Maintaining Good Client Relationships

Are you look­ing for ways to main­tain good client relationships? 

No mat­ter what job you do, you have clients – whether you are on the front line of cus­tomer ser­vice or work­ing in the back­ground to keep the com­pa­ny running. 

Giv­en the cur­rent social, finan­cial and safe­ty pres­sures fac­ing both you and your clients it is more impor­tant than ever to ensure our client rela­tion­ships are pos­i­tive and productive. 

In this inter­ac­tive online work­shop, facil­i­tat­ed by Monique Gal­lie, you will: 

  • Explore typ­i­cal client reac­tions you may encounter
  • Learn prac­ti­cal strate­gies for pro­vid­ing out­stand­ing cus­tomer service

Online Work­shop — 2 hour

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Making the Perfect Pitch: Effective Business Presentation Skills

In busi­ness, the abil­i­ty to deliv­er effec­tive pre­sen­ta­tions that cap­ti­vate, moti­vate or per­suade lenders, prospec­tive clients or poten­tial investors is a crit­i­cal skill. And how you say it is often as impor­tant as what you say. 

In part 1 of this work­shop, you will learn: 

  • The four types of audience 
  • How to deter­mine your key messages 
  • Secrets of effec­tive orga­ni­za­tion and delivery 


Part 2 will include: 

  • Tech­niques for persuasion 
  • How to han­dle a Q&A
  • How to use – and not use – PowerPoint
Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Facil­i­ta­tors (French)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Upcom­ing Work­shops (0)
Making the Shift to Social Enterprise

This course focus­es on the orga­ni­za­tion­al and gov­er­nance changes that need to take place for a tra­di­tion­al non-prof­it to suc­cess­ful­ly move into the social enter­prise are­na. It is par­tic­u­lar­ly rel­e­vant to the Boards and senior staff of non prof­its how­ev­er also of inter­est to fun­ders and oth­ers inter­est­ed in the emerg­ing field of social enter­prise. Through pre­sen­ta­tions, inter­ac­tive group exer­cis­es, and case stud­ies par­tic­i­pants will learn:

  • How to deter­mine if social enter­prise is right for their organization
  • How to assess their non-profit’s readi­ness and capacity
  • How to assess the fea­si­bil­i­ty of their busi­ness ideas
  • The keys to launch­ing a suc­cess­ful social enterprise 
  • What resources are avail­able to help in NB
Online Work­shop — 5 hours (2 * 2.5 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Managing Your Anxiety

Are you feel­ing overwhelmed? 


Anx­i­ety is a com­mon reac­tion to uncer­tain­ty. We can get over­whelmed with the what-ifs,” result­ing in feel­ing over­whelmed and stressed. Learn how to man­age the men­tal storm in this online work­shop. You will learn about anx­i­ety and its symp­toms, as well as four prac­ti­cal tips and strate­gies you can use to decrease your symp­toms. 


Max­i­mum num­ber of par­tic­i­pants: 15

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Upcom­ing Work­shops (0)
Market Analysis: Choosing the Right Market

Suc­cess in busi­ness hinges on a care­ful align­ment of prod­uct and mar­ket. A great prod­uct in the wrong mar­ket can be a cost­ly mis­take that is some­times dif­fi­cult to recov­er from.

Yet, how do you know when a mar­ket is the right one?

Join expe­ri­enced Mar­ket Strate­gist Jan­ice Goguen from OLI­VA Strate­gies to learn tips and tools to deter­mine if a mar­ket is right for your prod­uct or ser­vice. Learn about entry require­ments, trends, and con­sumer pat­terns you need to con­sid­er before enter­ing or expand­ing in a new market.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Measuring and Evaluating Impact

In today’s not-for-prof­it and social enter­prise world, every­one from gov­ern­ment to foun­da­tions, angel investors, con­sumers, and vol­un­teers want to know what kind of a dif­fer­ence is being made by our orga­ni­za­tions. It is impor­tant to be able to demon­strate the val­ue and impact of the work we are doing, and this goes beyond anec­do­tal sto­ries, to the mea­sure­ment of impact and social return on investment.

Includ­ed in this inter­ac­tive work­shop are top­ics such as:

  • What do You Want to Know and Show?
  • Map­ping Your Infor­ma­tion Needs
  • Mea­sur­ing Impact and Demon­strat­ing Value
  • Social Return on Invest­ment (SROI)
  • How to use Per­for­mance Indicators
  • Col­lect­ing and Analysing Data
  • Using and Shar­ing Results
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 1: Consumers & Customers – Satisfying Both

Under­stand Consumers

  • Iden­ti­fy food trends
  • Mar­ket segmentation
  • Find­ing infor­ma­tion about consumers
  • Defin­ing your tar­get market


Under­stand customers

  • Explore the eco-sys­tem (Direct, online, retail, drug, spe­cial­ty stores, meal kits, food ser­vice, ingre­di­ent supplier)
  • Research busi­ness pri­or­i­ties of customers
  • Dis­tin­guish formats
  • Explore depart­ments
Online work­shop 3.5 hours

Facil­i­ta­tors (Eng­lish)
Peter Chap­man (Sku­Food)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 1: Position Your Business to find Supply Chain Success

Learn how to find where you fit and deter­mine when oppor­tu­ni­ties make good busi­ness sense. 

  • Devel­op aware­ness and under­stand­ing of mar­ket size and share and its influ­ence on growth decisions. 
  • Review bench­mark finan­cial performance. 
  • Demon­strate how capac­i­ty and cus­tomer expec­ta­tions dri­ve pric­ing deci­sions and have a mate­r­i­al impact on project and over­all com­pa­ny profitability.
Online work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Facil­i­ta­tors (French)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Upcom­ing Work­shops (0)
Module 2: Certification, Regulation & Best Practice

Learn how to pre­pare your busi­ness for suc­cess by imple­ment­ing core skill and com­pe­ten­cy devel­op­ment pro­grams and mea­sure­ment sys­tems. Sophis­ti­cat­ed Sup­ply Chain buy­ers look for orga­ni­za­tions with con­tin­u­ous improve­ment and Lean oper­a­tional cultures. 

Find out how to imple­ment easy to main­tain Key Per­for­mance Indi­ca­tors (KPI) and finan­cial met­rics that pro­vide insights into your cur­rent and future finan­cial performance.

Online work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Facil­i­ta­tors (French)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Upcom­ing Work­shops (0)
Module 2: Setting up for Success

What you control

  • Under­stand cost of goods
  • Quan­ti­fy pro­duc­tion capac­i­ty and capabilities
  • Costs for dis­tri­b­u­tion & logistics
  • Met­rics to mea­sure performance

The num­bers in depth

  • Detailed cost of goods sold analysis
  • Defin­ing mar­gin vs. mark up
  • Con­duct a cat­e­go­ry review
  • Explore cat­e­go­ry margins
  • Cal­cu­lat­ing price-based cost­ing vs. mark up
Online work­shop — 3.5 hours

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 3: Building Relationships with Customers

Get­ting on the Shelf: Build­ing Rela­tion­ships with Customers


Store vis­it virtually

  • Mak­ing the most of the opportunity
  • Build­ing rela­tion­ships at retail
  • Fig­ur­ing out what works 
  • Store tour (videos and photos) 


Work­ing with retailers

  • Build­ing a sales plan
  • Explore trade spend (list­ing fees ads, loy­al­ty, POS, demos) 
  • Get­ting your prod­uct list­ed • How to increase your price
  • Com­mu­ni­cat­ing effectively
  • Han­dling prob­lems and issues
Online work­shop — 3.5 hours

Facil­i­ta­tors (Eng­lish)
Peter Chap­man (Sku­Food)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 3: Business Development Essentials

Learn how to iden­ti­fy, make, and sus­tain the crit­i­cal busi­ness rela­tion­ships need­ed to suc­ceed in sell­ing into these sectors. 

In this work­shop, you will gain proven approach­es to build­ing the right cus­tomer pipeline and man­ag­ing suc­cess­ful cus­tomer rela­tion­ships. The work­shop will also offer expert advice on how to pitch your product/​service to improve your chances of secur­ing a deal.

Online work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
Marc Char­bon­neau (dlP Busi­ness Con­sult­ing Inc.)


Facil­i­ta­tors (French)
Marc Char­bon­neau (dlP Busi­ness Con­sult­ing Inc.)


Upcom­ing Work­shops (0)
Module 4: Winning in Retail

Chan­nel partners

  • Find­ing a broker
  • Find­ing a distributor
  • Work­ing with a broker 
  • Work­ing with a distributor 
  • Logis­tics


Con­sid­er­a­tions to grow your business

  • Co-pack­ing
  • Dis­cuss nation­al brands vs. con­trol label 
  • Illus­trat­ing great brands and why they are great
  • Pack­ag­ing
  • Mas­ter­ing trade shows (in per­son and virtual)
Online work­shop — 3.5 hours

Facil­i­ta­tors (Eng­lish)
Peter Chap­man (Sku­Food)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 5: Getting off the Shelf: Consumer Marketing

Brand­ing and differentiation

  • Telling your story 
  • Explor­ing pow­er of claims
  • Defin­ing your Point of Differentiation
  • Assess Buy local and buy Cana­di­an Mar­ket­ing and sell­ing in a new environment


Mas­ter­ing vir­tu­al cus­tomer meetings

  • Sam­pling remotely
  • Social media
  • Devel­op your online community
  • Explore mar­ket­ing spend (social media, mass media, PR)
  • Build a pro­mo­tion plan
Online work­shop — 3.5 hours

Facil­i­ta­tors (Eng­lish)
Peter Chap­man (Sku­Food)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Module 5: Meet the Buyer

The learn­ing expe­ri­ence cul­mi­nates in a very pop­u­lar Meet-the-Buy­er” event where you will have the oppor­tu­ni­ty to put your new skills to use with actu­al indus­try buyers.You will get the chance to put your new skills to work meet­ing with a Buy­er from the sec­tor. As well as learn­ing from those that can offer sup­port as you turn the program’s tools into action to achieve your busi­ness goals.

3 hours

Upcom­ing Work­shops (0)
Ocean Technology & Defence Sectors

Does your com­pa­ny oper­ate in, or sell to the Ocean Tech & Defence sec­tors? 

Would you like to increase the like­li­hood of win­ning a pro­cure­ment con­tract and increase effi­cien­cy in your operations?

If you answered yes to the two pre­vi­ous ques­tion, reg­is­ter now for Sup­ply Chain 123, a Learn­Sphere pro­gram to sup­port growth ori­en­tat­ed com­pa­nies like yours learn what it takes to par­tic­i­pate in sup­ply chain opportunities.

What are the ben­e­fits of participation?

  • increase your like­li­hood of win­ning a pro­cure­ment contract

  • decrease the effort required to bid on pro­cure­ment opportunities

  • increase effi­cien­cy in your cur­rent operations

Who should participate?

Busi­ness own­ers, key executives/​managers, project man­agers or suc­ces­sion plan­ning des­ig­nates, for Atlantic Cana­di­an com­pa­nies that are ready to grow and scale their operations.

What is the invest­ment for par­tic­i­pat­ing SMEs?

  • Com­plete online indi­vid­ual learn­ing needs assess­ment (approx. 1‑hour).

  • Par­tic­i­pate in 9 inter­ac­tive full-day group work­shops with expert facilitators.

  • Monc­ton, NB: Work­shops sched­uled Wes­d­nes­days, start­ing Oct. 17th, 2018 — fin­ish­ing Decem­ber 12th2018.

  • Access to a min­i­mum of 4 hours of indi­vid­ual coaching/​consulting with experts.

  • Com­plete post-pro­gram indi­vid­ual online eval­u­a­tion (approx. 1 hour) and pro­vide more tes­ti­mo­ni­al infor­ma­tion (on a vol­un­teer basis).

  • Thanks to invest­ments from our gov­ern­ments, there is no cost for you to par­tic­i­pate in this pro­gram. Your only invest­ment will be the com­mit­ment of your time. 

Work­shops Topics:

1. Posi­tion-Your-Busi­ness for Sup­ply Chain Success

2. Set­ting up for Suc­cess: Cer­ti­fi­ca­tion, Process­es, and Regulations

3. Busi­ness Devel­op­ment – part 1

4. Busi­ness Devel­op­ment – part 2

5. Suc­cess­ful­ly Shap­ing and Respond­ing to the RFP

6. Man­ag­ing Sup­ply Chains: Logis­tics, Financ­ing and Export

7. Project Man­age­ment Fun­da­men­tals – part 1

8. Project Man­age­ment Fun­da­men­tals – part 2

9. Apply your new knowl­edge and skills through an expe­ri­en­tial meet the buy­er day


9 weeks (once per week)

Upcom­ing Work­shops (0)
Preparing Your Non-profit for the New Normal

Need help get­ting back to busi­ness at your Non-Profit? 

Prepar­ing your orga­ni­za­tion or work­place for the return of on-site teams and clients can be daunt­ing. As we con­sid­er new ways of work­ing togeth­er, includ­ing mixed at-home and on-site team mem­bers, we need to build a tran­si­tion plan that address­es safe­ty con­cerns, anx­i­eties over return­ing to work, redis­tri­b­u­tion of respon­si­bil­i­ties and build­ing new ways to engage teams and clients. 

This two-hour online work­shop will pro­vide you with the tools and skill set to get you started!

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Pricing (Part 1): Knowing Your Cost per Unit

Find­ing the right price for your prod­uct or ser­vice is an essen­tial for mak­ing sure your busi­ness is com­pet­i­tive and prof­itable. Part one will cover: 

  • Know­ing your bud­get, includ­ing fixed and vari­able costs 

  • Under­stand­ing the influ­ence of fixed and vari­able costs on your pricing 

  • Under­stand­ing the dif­fer­ence between mar­gin and markup 

  • How to find your posi­tion in the market 

By the end of Part 1 you’ll devel­op a first draft of your cost per unit (CPU).  

Online Work­shop — 1 hour

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Upcom­ing Work­shops (0)
Pricing (Part 2): Finding Your Price Point

Find­ing the right price for your prod­uct or ser­vice is an essen­tial for mak­ing sure your busi­ness is com­pet­i­tive and prof­itable. Part two will cover: 

  • Under­stand­ing what influ­ences your pricing 

  • Under­stand­ing markups via dis­tri­b­u­tion channels 

  • Pric­ing tech­niques for retail and online stores and/​or

  • Pric­ing tech­niques for small-and-medi­um manufacturers

  • Pric­ing tech­niques for the ser­vice indus­try* (depend­ing on requests of participants) 

By the end of Part 2 you will be able to draft your mar­ket entry strat­e­gy, based on costs and distribution.

Online Work­shop — 1 hour

Facil­i­ta­tors (Eng­lish)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Facil­i­ta­tors (French)
Jan­ice Goguen (Oli­va Strate­gies Inc.)


Upcom­ing Work­shops (0)
Profiting from Sustainability: Save Money, Grow your Business

Learn how to make your busi­ness more sus­tain­able – and ben­e­fit from more than just ener­gy and cost savings! 

This engag­ing and inter­ac­tive two-part online work­shop series is for busi­ness own­ers and employ­ees who want to save ener­gy and mon­ey while grow­ing their busi­ness­es. You’ll learn about sim­ple actions you can take, and how you can mar­ket your pos­i­tive actions to pro­mote and grow your business. 

In part 1 you will learn: 

• How to cre­ate a sim­ple sus­tain­abil­i­ty plan 

• Where to find the biggest sav­ings and have the great­est impact 

• Best prac­tices from busi­ness­es large and small 

Part 2 will include: 

• More ener­gy sav­ing and waste reduc­tion opportunities 

• How busi­ness­es can use their sus­tain­abil­i­ty cre­den­tials to pro­mote and mar­ket themselves

Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Project Management Lite

Run­ning a busi­ness involves jug­gling many projects, but many SMEs don’t have any­one on staff with for­mal Project Man­age­ment (PM) train­ing. Project Man­age­ment Lite will help you learn to apply PM prin­ci­ples to increase your success. 

This two-part course will cov­er every­thing from defin­ing your scope, esti­mat­ing work and costs, estab­lish­ing a plan, ini­ti­at­ing the project, using met­rics to track your progress, and har­vest­ing lessons-learned at closing. 

By the end of this work­shop you will be able to: 

• Rec­og­nize key PM concepts 

• Under­stand the dif­fer­ent stages of a project, and the inputs/​outputs need­ed at each stage 

• Iden­ti­fy met­rics for track­ing progress 

• Ana­lyze project per­for­mance and deter­mine required actions 

• Eval­u­ate what went well and should be repeat­ed, and what went wrong and should be avoided 

This work­shop is for you if: 

• You strug­gle to keep your projects on time and on budget 

• You don’t have much for­mal PM experience 

• You are look­ing for ways to increase your success

2 ses­sions, 3 hours each (online), 1 day in-per­son

Facil­i­ta­tors (Eng­lish)
Marc Char­bon­neau (dlP Busi­ness Con­sult­ing Inc.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Re-Imagining Long-Term Care Homes

Re-imag­in­ing long-term care homes – the new normal.

Long-term care homes are vul­ner­a­ble as a result of a glob­al pan­dem­ic. The restric­tions required to mit­i­gate COVID-19 will con­tin­ue for the fore­see­able future.

Facil­i­tat­ed by Tanya Chap­man, this series of three 90-minute free online work­shops will assist your team to devel­op an action plan for the new nor­mal; and to think through the design, struc­ture and access to long-term care.

Your new plan will help you to:

  • Define the new nor­mal: how you will deliv­er ser­vice in a dif­fer­ent way, under­stand the gaps between now” and the new normal”

  • Tran­si­tion to the new nor­mal: devel­op a detailed action plan, deter­mine how to man­age the change

  • Mon­i­tor the new nor­mal: know what and how to mon­i­tor, when to adjust again, and who is involved

You will leave with a toolk­it and an action­able plan to address your indi­vid­u­al­ized needs.

Online Work­shop — 4.5 hours (3 * 1.5 hour)

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Recruiting and Retaining Talent through Continuous Improvement

Look­ing for the secret to recruit­ing and retain­ing good tal­ent? Do you want to moti­vate and engage the employ­ees you already have? You might want to con­sid­er intro­duc­ing a con­tin­u­ous improve­ment program. 

In this inter­ac­tive online work­shop with Jen­nifer Deware you will learn the ben­e­fits of con­tin­u­ous improve­ment, and how to imple­ment it in you busi­ness, regard­less of your indus­try or sector.

Can be an online or in-per­son work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Responsibilities of Directors During and After a Pandemic

Part 1:

What Not For Prof­it Boards should be doing right now! As the world responds to COVID-19, many not for prof­its are strug­gling to achieve their mis­sion, sup­port­ing the com­mu­ni­ty and sur­viv­ing the cri­sis them­selves. What is the role of the Board in a cri­sis? This webi­nar will address key issues fac­ing Not for Prof­it Board Mem­bers today such as: 

• The impact of new laws, reg­u­la­tions and support; 

CEO oversight; 

• Risk assess­ment and management; 

• Orga­ni­za­tion­al events or fundraising; 

• Finances and Investments; 

• Staff safety; 

• Deci­sion mak­ing, Board meet­ings and AGM’s; and 

• Cri­sis com­mu­ni­ca­tions planning. 

PART 2: What Not for Prof­it Boards should do next? 

Even­tu­al­ly, the COVID cri­sis will be over. What lessons have we learned? What can we do bet­ter? What proac­tive steps can a Not for Prof­it Board take? In the sec­ond webi­nar, we will exam­ine strate­gies for a Not for Prof­it Board to learn from this cri­sis including: 

• Assess­ing the Risk; 

• Busi­ness con­ti­nu­ity planning; 

• Com­mu­ni­ca­ble dis­ease policy; 

• Human Resources Policies; 

• Com­mu­ni­ca­tions with staff; 

• Lead­ing after upheaval; and 

• A renewed com­mit­ment to gov­er­nance excellence. 

The facil­i­ta­tors are hap­py to take spe­cif­ic and anony­mous ques­tions dur­ing the webi­nar to address any ques­tions par­tic­i­pants would like to ask.

Online Work­shop — 2 hour (2 * 1 hour)

Upcom­ing Work­shops (0)
Secrets to Effective Team Engagement

Look­ing for some­thing unique to active­ly engage your team and break down silos? 

Look­ing for a fun, inter­ac­tive, and strate­gic approach to close gaps in your team com­mu­ni­ca­tions, address dif­fi­cult top­ics, and raise the Lead­er­ship aware­ness of your team, while expe­ri­enc­ing trans­for­ma­tive growth? 

The Lead­er­ship Dis­cov­ery expe­ri­ence is the solu­tion you are look­ing for! 

Recent research from McK­in­sey reveals, The tumult of the past year prompt­ed many to reflect on their pur­pose and val­ues and research shows over two-thirds of employ­ees say their sense of pur­pose is defined by work.” 

Imag­ine hav­ing your team high­ly engaged in an inter­ac­tive round­table expe­ri­ence that guides them to active­ly dis­cov­er cre­ative ways to con­nect and par­tic­i­pate in work­ing togeth­er with a stronger sense of pur­pose and productivity. 

Trans­for­ma­tion takes place through thought pro­vok­ing exer­cis­es and ques­tions that shed light on team mem­ber buy-in and lead­er­ship aware­ness. You will wit­ness team dynam­ics in real time! 

This two-hour in-per­son­/on­line learn­ing expe­ri­ence work­shop will give you prac­ti­cal tech­niques to help you nav­i­gate lead­er­ship in this post pan­dem­ic era. 

This will ben­e­fit any group of peo­ple work­ing togeth­er on a com­mon goal.


By the end of this work­shop par­tic­i­pants will be able to:

  • Learn how to enhance capa­bil­i­ty in pro­vid­ing con­struc­tive feed­back in an effec­tive way 
  • Dis­cov­er open com­mu­ni­ca­tion strate­gies that accel­er­ate team account­abil­i­ty and productivity 
  • Expand aware­ness of unspo­ken and sub­tle pain points with focus on prac­ti­cal solu­tions to relieve stress 
  • Gain an under­stand­ing of the cur­rent trends as relates to lead­er­ship and employ­ee reten­tion in a post pan­dem­ic world 
  • Iden­ti­fy 3 gold­en ques­tions to help lead tough peo­ple and enable the entire workforce 
  • Gen­er­ate an exec­u­tive recap and eval­u­a­tion of the round­table experience


This work­shop is for you if are

  • Pas­sion­ate about great lead­er­ship and work-place cul­ture that deliv­ers pos­i­tive results 
  • You want to revis­it and engage in open dis­cus­sions with your team about growth 
  • You are look­ing to dis­cov­er ways to strength­en your team’s capabilities 
  • You want to be chal­lenged and grasp proven lead­er­ship val­ues and practices.

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Selling into Supply Chains

The world has nev­er been more aware of the com­plex and inte­grat­ed nature of glob­al sup­ply chains. Where there is chal­lenge for some though, there is oppor­tu­ni­ty for oth­ers. Many com­pa­nies, and pub­lic sec­tor pro­cure­ment arms are now tak­ing a more seri­ous look at local sup­pli­ers, as way of reduc­ing risk while main­tain­ing qual­i­ty and price requirements. 

Attend this inter­ac­tive, and engag­ing online work­shop to learn how your com­pa­ny can find suc­cess by sell­ing into sup­ply chains. Gain tips on how your approach must be adapt­ed for this oppor­tu­ni­ty, and how it dif­fers from reg­u­lar sale efforts. Leave with prac­ti­cal tools you can put to use imme­di­ate­ly, to turn learn­ing into growth for your business.

Online work­shop — 3 hours

Facil­i­ta­tors (Eng­lish)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Facil­i­ta­tors (French)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Upcom­ing Work­shops (0)
Slay Your Monkeys

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

  • Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 
  • Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 
  • Get to the root of an issue rather than deal­ing only with its symptoms
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Slay Your Monkeys for Non-Profits

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 

Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 

Get to the root of an issue rather than deal­ing only with its symptoms

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Social Enterprise

A social enter­prise is a busi­ness with social goals that sells products/​services in the mar­ket­place and rein­vests its prof­its into social, envi­ron­men­tal or cul­tur­al goals. This course is geared to any­one inter­est­ed in learn­ing more about how the social enter­prise mod­el can meet their goals. Par­tic­i­pants will come away with a deep­er under­stand­ing of what a social enter­prise is and:

  • Learn about the oppor­tu­ni­ties for social enterprise
  • Bet­ter under­stand the risks and challenges 
  • Gain tools to help assess if social enter­prise will work for your busi­ness idea
  • Learn about the var­i­ous struc­tures of social enterprise
  • Find out about resources to sup­port social enter­prise in New Brunswick and beyond
Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Social Finance and Social Innovation

Times are chang­ing for non­prof­its in Canada. 

Fund­ing through grants and dona­tions is going the way of the dodo bird and being used less and less by gov­ern­ment and foun­da­tions. Today, orga­ni­za­tions are being expect­ed to use social inno­va­tion and new tools under the social finance umbrel­la such as impact invest­ing, out­comes-based fund­ing, social pro­cure­ment, and even investor tax cred­its to fund many of their pro­grams and services. 

Learn more about these new tools and about the fed­er­al gov­ern­men­t’s Invest­ment Readi­ness and Social Finance Funds that are rolling out across the coun­try. This work­shop is geared to any­one who wants to learn more about the new way for­ward in financ­ing co-ops, social enter­prise, and com­mu­ni­ty initiatives.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Speed Up and Improve Your Marketing with ChatGPT

AI (Arti­fi­cial Intel­li­gence) becom­ing much more com­mon­place today and Chat­G­PT, an advanced chat bot, and free infor­ma­tion­al resource, has become a pop­u­lar way to sup­port mar­ket­ing efforts. Though it may seem scary or inau­then­tic to some to use tools like Chat­G­PT, it actu­al­ly pro­vides a way for you to improve your mar­ket­ing, stay more con­sis­tent and still be true to who you are. 


Chat­G­PT pro­vides an oppor­tu­ni­ty for busi­ness­es to save a tremen­dous amount of time and cre­ate some pret­ty amaz­ing con­tent for their marketing. 


By the end of this work­shop par­tic­i­pants will be able to: 

  • Under­stand what Chat­GTP is, how to get it, and how to use it 
  • Learn how to cre­ate com­mands that gen­er­ate bet­ter out­put from ChatGPT 
  • Gen­er­ate ideas for and write mar­ket­ing con­tent using ChatGPT 
  • Under­stand the capa­bil­i­ties and lim­i­ta­tions of ChatGPT 


This work­shop is great for any­one who does mar­ket­ing for any type or size of business. 


Facil­i­tat­ed by Hay­ley Bohan, Mar­ket­ing on Purpose 

With its cre­ative and ana­lyt­i­cal mind, its brand expe­ri­ence Hay­ley has the strongest desire to prove that brands that do good do bet­ter. Find in Hay­ley a raw, truth-telling and pas­sion­ate coach.

Online Work­shop (1.5h)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Stop Wasting Time and Money: Small Business Efficiency Workshop

This work­shop is designed for small busi­ness own­ers who are frus­trat­ed by inef­fi­cien­cy in their busi­ness – and by all of the time, ener­gy, and mon­ey that are wast­ed as a result. Atten­dees will learn the 4‑part oper­at­ing struc­ture that dri­ves effi­cien­cy and busi­ness growth, and how to imple­ment it into their busi­ness. This is an essen­tial struc­ture that, unfor­tu­nate­ly, is miss­ing in most small busi­ness­es. With­out it, it is almost impos­si­ble to sus­tain­ably and effi­cient­ly grow a small business.

Online Work­shop — 2hours

Upcom­ing Work­shops (0)
Strategic and operational planning

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure? 

In this work­shop, you will learn to shape your future with con­fi­dence and clarity. 

It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure?In this work­shop, you will learn to shape your future with con­fi­dence and clar​i​ty​.It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.


By the end of this work­shop par­tic­i­pants will be able to: 

  • Explore and iden­ti­fy the core val­ues of the organization 
  • Iden­ti­fy a clear mis­sion and vision that reflect the orga­ni­za­tion, its man­date, and aspirations. 
  • Estab­lish an action plan for set­ting up a new organization. 
  • Crit­i­cal­ly assess and eval­u­ate the mis­sion, vision, and val­ues of an organization.

Peut être un ate­lier en ligne ou en per­son­ne — 6 heures (2x 3heures)

Facil­i­ta­tors (Eng­lish)
Bruce Joshua (Cap­stan Con­sult­ing Ltd.)


Facil­i­ta­tors (French)
Bruce Joshua (Cap­stan Con­sult­ing Ltd.)


Upcom­ing Work­shops (0)
Strategic Management of Social Media

The train­ing will allow par­tic­i­pants to dis­cov­er cur­rent trends and issues relat­ed to social media. The sec­ond part of the work­shop will con­sist of estab­lish­ing your co-op’s social media strat­e­gy by explor­ing the com­po­si­tion of the mes­sage, how to broad­en its audi­ence and pro­gram­ming tools.



  • Set orga­ni­za­tion­al goals on social media

  • Cre­ate the per­sona of the organization

  • List the themes of the plat­forms used

  • Dis­cov­er cur­rent trends on social media

  • Explain the dif­fer­ent types of junk on social media

  • Iden­ti­fy pro­gram­ming tools
Online Work­shop — 3 hours

Upcom­ing Work­shops (0)
Strategic Planning

The work­shop enables par­tic­i­pants to gain knowl­edge about the strate­gic and oper­a­tional plan­ning process while focus­ing on the sequences and steps nec­es­sary to devel­op, update and mea­sure the results and out­comes of the plan­ning exercise. 

Par­tic­i­pants will be engaged by shar­ing and exchang­ing with oth­ers to bet­ter under­stand the chal­lenges and issues faced by board mem­bers and man­agers in plan­ning for the future. 

Learn­ing objectives: 

  • Under­stand the process, require­ments and con­di­tions for devel­op­ing a strate­gic plan. 
  • Engage board mem­bers in a par­tic­i­pa­to­ry process in devel­op­ing a strate­gic and oper­a­tional plan. 
  • Rec­og­nize the lim­its of strate­gic plan­ning due to their depen­dence on resources (finan­cial and human) and the choic­es to be made. 
  • Trans­late con­cepts into real-life sit­u­a­tions that orga­ni­za­tions face today and in the future. 
  • Devel­op an eval­u­a­tion mech­a­nism to assess the process and ulti­mate out­comes of the strate­gic plan­ning exercise
Online Work­shop — 3 hour

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Upcom­ing Work­shops (0)
Success in Sales

Being suc­cess­ful in sales requires much more than know­ing your product/​service. By devel­op­ing and imple­ment­ing a sales process, you can build inter­nal capac­i­ty so that all employ­ees can use be suc­cess­ful in sales. Increased sales will gen­er­ate a bet­ter bot­tom line. This pro­vides you with more future busi­ness options; includ­ing invest­ing for growth.

A com­bi­na­tion of online and in-per­son work­shop — 2.5hours

Facil­i­ta­tors (Eng­lish)
Rivers Cor­bett (AskRivers)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Success Is Simple: Strategic Planning for Small Business Owners

Most entre­pre­neurs have big goals but no clear path to hit­ting them. They waste time, mon­ey, and resources on things that don’t move them for­ward. You’ll walk away from this 2 part work­shop know­ing exact­ly where to focus in the next 90 days to grow your busi­ness and make this your best year ever. 

Part 1: Get crys­tal clear on your goals for 2023 & Iden­ti­fy your biggest oppor­tu­ni­ties for growth 

  • Define your most impor­tant busi­ness goals for 2023 (while learn­ing how to avoid the mis­takes most peo­ple make when goal setting) 
  • Learn the 4 biggest rea­sons most busi­ness strate­gies don’t deliv­er results & how to cre­ate one that does 
  • Audit your busi­ness across the 5 areas that most con­tribute to suc­cess so that you under­stand exact­ly what is and isn’t work­ing right now 
  • Ana­lyze the data you do have and iden­ti­fy what else you need to make informed strate­gic decisions 
  • Uncov­er your biggest oppor­tu­ni­ties for growth


Part 2: Build a 90 day action plan that’s going to deliv­er big results & Set up sys­tems for success 

  • Clear­ly define your top pri­or­i­ties for your busi­ness this year 
  • Iden­ti­fy the spe­cif­ic strat­e­gy that will empow­er you to hit or exceed your goals 
  • Break down your strat­e­gy into spe­cif­ic and action­able projects you can begin exe­cut­ing on immediately 
  • Learn how to hold your team (or your­self!) account­able & aligned to the strat­e­gy despite distractions 
  • Iden­ti­fy the most impor­tant met­rics to track in your busi­ness so you can make sol­id strate­gic deci­sions going forward 
  • Learn what suc­cess­ful entre­pre­neurs are doing dif­fer­ent­ly to suc­ceed in their strate­gic action plans


This work­shop is for you if.…. 

You have ambi­tious goals for the next 12 months but don’t quite know how you’re going to hit them (or you don’t even have clear­ly defined goals) 

You’re try­ing to do all the right things to move your busi­ness for­ward but aren’t see­ing the results you want 

You’re grow­ing your rev­enue here and there, but it always feels like one step for­ward, two steps back instead of the expo­nen­tial growth you’re after (or you’ve grown so fast you’re feel­ing scat­tered in a mil­lion directions) 

You don’t have a crys­tal clear plan on where to focus when you sit down to work each day and you feel you could be more pro­duc­tive with your time 

Strate­gic plan­ning sounds too intim­i­dat­ing — you want a frame­work that is sim­ple and will actu­al­ly help you move forward. 

Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Ana McRae (Ana McRae Coach­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Successful Negotiation Essentials

Three-part series. Required par­tic­i­pa­tion in each part. 1 hour 30 min­utes each. 

As busi­ness own­ers and man­agers, you are expect­ed to suc­cess­ful­ly nego­ti­ate with clients, sup­pli­ers, part­ners, and employ­ees. The com­mon­ly held belief is that where there are win­ners, there must be losers. Giv­en the stakes, you’d not be alone in want­i­ng to learn how to win each nego­ti­a­tion you under­take. This 3‑part online work­shop series chal­lenges that notion and by par­tic­i­pat­ing you will learn effec­tive approach­es and tech­niques to help both par­ties be suc­cess­ful in negotiations.

Through these engag­ing and inter­ac­tive online work­shops, you will learn about:
  • Win/​Lose approach to nego­ti­a­tions. What is it and how to avoid it.
  • Win/​Win approach to nego­ti­a­tions. The keys to accom­plish this.
  • Inter­est based nego­ti­a­tions and gen­er­at­ing options to get to Yes”.
Online Work­shop — 4.5 hour (Three-part series. 1 hour 30 min­utes each)

Facil­i­ta­tors (Eng­lish)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Facil­i­ta­tors (French)
Dale Thi­bodeau (DJ Thi­bodeau and Asso­ciates Inc.)


Upcom­ing Work­shops (0)
Supervisor Series

This series of online class­es is ide­al for the new super­vi­sor or any­one who wish­es to sharp­en their super­vi­so­ry skills. 


Par­tic­i­pants will be able to apply lead­er­ship con­cepts and use them as points of dis­cus­sion through real life sce­nar­ios. Each month we will intro­duce new con­cepts and activ­i­ties to keep dis­cus­sions dynam­ic. These online class­es which will last 2 hours and will be offered once a month, will include sim­u­la­tions and month­ly coach­ing from an HR Spe­cial­ist and a Pro­duc­tiv­i­ty Expert. 

·

Lead­er­ship 101: The Basics of Lead­er­ship today.

Explore the con­cept of Authen­tic Lead­er­ship through activ­i­ties that will help iden­ti­fy your own lead­er­ship style. 


Set­ting Expec­ta­tions and Man­ag­ing Performance

Dis­cuss best prac­tices that ensure every­one across the orga­ni­za­tion is on the same page. Learn the dif­fer­ences between Coach­ing &Feedback while apply­ing tech­niques for both approaches. 


Moti­vat­ing Teams

No indi­vid­ual cre­ates as much val­ue alone as they do as part of a team. What moti­vates indi­vid­u­als to show up, on time and do a great job every day? Under­stand­ing those moti­va­tors is crit­i­cal to increas­ing a team’s pro­duc­tiv­i­ty and the val­ue they cre­ate for their customers. 


Pro­duc­tiv­i­ty for the Team

The word pro­duc­tiv­i­ty” is mis­un­der­stood. Many peo­ple work very hard every day yet are not as pro­duc­tive as they could be or should be. Most pro­fes­sion­als are not trained in the field of oper­a­tional excel­lence & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. This ses­sion will focus on what is val­ue added for your teams and how to elim­i­nate the waste. 


Man­ag­ing Conflict

How to over­come the chal­lenges of avoid­ing con­flict and learn the steps in find­ing com­mon ground. Dis­cuss var­i­ous approach­es to effec­tive­ly nav­i­gate through dif­fi­cult con­ver­sa­tions with confidence. 


Dai­ly Man­age­ment for Improvement

One of the most engag­ing tools for any team. This day will train the team on how to run effi­cient dai­ly hud­dles (57 mins. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day and how they are doing (the score).

Online Work­shop — 12 hours (6 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Upcom­ing Work­shops (0)
Team Engagement from a Distance

You will learn to use lead­er­ship tech­niques that engage employ­ees to con­tribute more, adapt quick­ly to every­day changes and stress and main­tain high­ly pro­duc­tive work­ing rela­tion­ships… all while work­ing in from a distance! 

Being part of a pro­duc­tive team requires the abil­i­ty to lead dur­ing these times of change while keep­ing employ­ees engaged. This work­shop will help par­tic­i­pants devel­op their lead­er­ship skills to adapt to our chang­ing work­place land­scape. Find out how you can improve engage­ment with­in your team dur­ing this work­shop that will focus on the following: 


  • Eval­u­ate your own orga­ni­za­tions health and resilience, plus new ways to lead 
  • Use engage­ment strate­gies to effec­tive­ly man­age teams at a distance 
  • Review ways to cre­ate trust and accountability 
  • Iden­ti­fy oppor­tu­ni­ties to cel­e­brate pos­i­tive outcomes 
  • Devel­op an action plan that can be applied immediately


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
The New "Triple Bottom Line" for Successful Small Businesses

Tru­ly suc­cess­ful small busi­ness­es are prof­itable, they make a pos­i­tive impact in their com­mu­ni­ties, and they are enjoy­able for the own­ers and, ide­al­ly, for all team mem­bers of the busi­ness. Prof­it-Impact-Enjoy­ment is the new triple bot­tom line for small busi­ness­es. But how do you mea­sure suc­cess in these areas? How do you set goals in each area, and how do you mea­sure progress? How does each area affect the others? 

This work­shop will show you the ben­e­fits of this new triple bot­tom line approach, and it will give you prac­ti­cal tips and tools to cre­ate goals and imple­ment strate­gies to increase the lev­el of prof­it, impact, and enjoy­ment in your business.

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Thriving in Uncertain Times – How the Board Can Help?

As the world responds to COVID-19, many non-prof­its are strug­gling to achieve their mis­sion while sup­port­ing the com­mu­ni­ty and sur­viv­ing the cri­sis them­selves. What is the role of the Board in a cri­sis? This inter­ac­tive online work­shop will address key issues fac­ing Not for Prof­it Board Mem­bers today such as:

  • The impact of new laws, reg­u­la­tions and support
  • CEO over­sight · Risk assess­ment and management 

  • Orga­ni­za­tion­al events and fundraising

  • Finances and Investments 

  • Staff safe­ty

  • Deci­sion mak­ing, Board meet­ings, AGMs 

  • Cri­sis com­mu­ni­ca­tions planning.

Online Work­shop — 2 hour

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Understanding Business Structures

Busi­ness own­er­ship struc­tures can be com­bined like puz­zle pieces, to make sure you have the right legal, finan­cial and per­son­al pro­tec­tions in place. Have you set up your busi­ness cor­rect­ly? Are you max­i­miz­ing your tax effi­cien­cies? Do you need to access cap­i­tal? When is the right time to incor­po­rate? What is a co-op and should I con­sid­er that? 

This 90-minute course will help you under­stand the dif­fer­ent options avail­able to you in New Brunswick, and how to choose the right one for you. 

90 min­utes, online or in-per­son

Facil­i­ta­tors (Eng­lish)
David Bar­nett (Advan­tage Liq­uid­i­ty Part­ners Ltd.)


Facil­i­ta­tors (French)
*Unavail­able

Upcom­ing Work­shops (0)
Understanding Workplace Harassment

Work­safeNB, imple­ment­ed new reg­u­la­tions in April 2019 that define harass­ment and require all employ­ers to have an inter­nal Harass­ment Code of Prac­tice. Most employ­ers have nev­er dealt with harass­ment reg­u­la­tions and may feel lost about the ter­mi­nol­o­gy used in the def­i­n­i­tion, how to talk to employ­ees about harass­ment, what these behav­iours look like in real life, what the rea­son­able thresh­olds are for action and what to do when action is required. These are all top­ics that are cov­ered in Under­stand­ing Work­place Harassment


By the end of this work­shop, par­tic­i­pants will be able to:

• Explain the Work­safeNB harass­ment definition, 

• Enu­mer­ate the NB Human Rights Act grounds of discrimination, 

• Dis­tin­guish between per­son­al harass­ment, sex­u­al harass­ment, poi­soned work­place and abuse of authority, 

• Describe behav­iours that could meet these cat­e­gories of harassment, 

• Illus­trate how to talk to employ­ees about work­place harassment, 

• Rec­og­nize and react to an employ­ee dis­clo­sure of harassment, 

• Describe the Work­safeNB oblig­a­tion to act on an employ­ee dis­clo­sure of harassment, 

• Iden­ti­fy appro­pri­ate action to take on an employ­ee dis­clo­sure of harassment, 

• Choose between an inter­nal and exter­nal inves­ti­ga­tion, and 

• Apply the steps set out in your own Harass­ment Code of Practice.


This work­shop is for you if… 


• you have nev­er dealt with work­place harass­ment reg­u­la­tions before, 

• you feel ner­vous about address­ing harass­ment in the workplace, 

• you are not sure how to react to an employ­ee dis­clo­sure of harass­ment, or 

• you are con­fused or wor­ried about apply­ing the Work­safeNB harass­ment regulations.

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Nicole Smith (Nicole Smith Con­flict Man­age­ment)


Facil­i­ta­tors (French)
Nicole Smith (Nicole Smith Con­flict Man­age­ment)


Upcom­ing Work­shops (0)