Accountability In The Workplace
Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.
This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.
Target audience: Leaders, supervisors, managers
Benefits:
• To increase employee accountability and ensure the employee takes responsibility for their performance and behaviors.
Learning Objectives:
1. Define accountability and personal accountability and differentiate between ownership and accountability
2. Use feedback as a tool to enhance performance and understand the barriers of workplace accountability
3. Focus on building accountability leadership and effectively set SMART goals
4. Identify the components of the cycle of accountability
5. Work towards achieving the benefits of accountability
Are we Improving? Implementing Daily Management for Teams
Daily Management is one of the most engaging tools for any team. These two days will train the team on how to run efficient daily huddles (5−7 mins) in order to keep them working efficiently without lengthy meetings. It also includes the implementation of a visual management board which allows the team to always know the plan for the day/week and how they are doing (the score) while at the same time facilitating the reduction of interruptions and increasing time spent on value added work. In this session, you and you team will:
- learn how to motivate employees without cake & pizza parties
- be introduced to daily management techniques that drive team performance
- learn how to create a visual management board for the team to know the score
Barriers and Solutions in the Workplace
We all have barriers, whether it is on a professional and/or personal level. This workshop will allow you to recognize your barriers and discover solutions that you can use to eliminate these barriers from your life. Many participants leave this workshop with a new lease on life and learn to discover their full potential to better perform in their life in general.
Throughout this workshop, you will learn about:
- The importance of identifying barriers that keep us from moving forward in our work and/or personal life.
- The importance of the power of our thoughts.
- The system of our beliefs.
- Many tools that will help you better self-reflect.
SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!
Can be an online or in-person workshop — 3hours
Boost Engagement on Facebook
Part 1: Create posts that engage and help turn followers into buyers.
This workshop is right for you if you are struggling to get engagement on your posts, you can’t figure out what to post, and you want an easier process for posting.
- Understand the difference between posting to post and posting to create buyers
- Determine the right content mix for your business
- Learn tips that will help you increase post engagement and visibility
- Learn how to use Facebook Publishing Tool
Part 2: Analytics: understand your insights & save time
This workshop is right for you if you want to understand how your posts are performing and continually improve your engagement results.
- Learn how to use Facebook Insights, and how evaluate your posts.
- Discover and experiment with repurposing posts so you don’t always have to come up with new ideas.
- Learn time-saving tips that will help you schedule a month of posts at a time.
Online Workshops — 4 hours (2 * 2 hours)
Build an organic Facebook Strategy that drives sales
Most businesses are using Facebook, but their efforts are not paying off because just posting about what you sell is a turn-off that doesn’t translate into sales. Learn how to create a Facebook strategy unique to your business that will help you get more engagement and more sales for your efforts.
- Create a strategy that encourages connection and loyalty, and makes it easier to come up with ideas.
- Sell on Facebook without being sale-sy and turning off your fans.
- Boost engagement and conversion just by changing how you post.
Busy is the New Stupid: Productivity & Optimizing Time
Professionals are technical experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most professionals are not however trained in the field of operational efficiency & improvement and therefore they are wasting precious hours each day and each week on non-value added work. We have created a society that judges people based on how busy they are versus how productive they are, and this is driving the wrong behaviors in our workplaces. In this workshop your team will:
- be introduced to what productivity truly is and is not, and why you should care
- learn how to identify what is the true priority work you need to focus on
- find the minutes & even hours you are unknowingly losing each day
- learn how to maximize and optimize the time you have at work
Canva 2.0 – Upping your Canva game with Canva Pro!
Canva is a user-friendly program that allows even the most amateur computer user to create their own quality projects. There are so many different templates and designs that you can use that you will never run out of ideas for visual content to use in your business or organization.
This workshop is for anyone looking to up their Canva game to create stunning designs in no time with unlimited access to premium content, more powerful design tools, and AI-powered magic.
By the end of this workshop participants will be able to:
- Master the user-friendly features of Canva Pro to create professional-quality projects effortlessly.
- Utilize a wide range of templates, designs, and tools to generate visually compelling content for their business or organization.
- Acquire practical skills to enhance their visual communication strategies and elevate the quality of their designs efficiently.
Can be an online or in-person workshop — 2.5 hours
Creating a Culture of Inclusive Communication
You’ve Built a Diverse Team, But Have You Built an Inclusive Culture and Work environment ?
It’s one thing to have a diverse team. It’s another to unleash that team’s potential by creating an inclusive environment through a solid understanding of each team member’s preferred communication style, motivators and the ideal environment where they can bring their best forward. Organizations reap the benefits of diversity — when employees bring their authentic selves to work! Research also shows that diverse teams are more productive, innovative, and engaged when the right skills are developed to conduct meaningful conversations and uncover common ground which are necessary to engage in inclusive conversations. In this inclusion focused workshop, you find out how to conduct an exploratory self-assessment to better understand yourself and your team, learn strategies to go from polarization to common ground, and discover practical techniques for building a strong foundation of trust and inclusion. We cannot create environments that are welcoming and inviting of differences if we aren’t able to recognize and adapt across those differences through inclusive communication.
By the end of this workshop participants will be able to:
- Understand the communication style of others and how to connect to them irrespective of the differences
- Assess cultural competence in 7 key areas of influence and how it impacts team productivity
- Identify specific communication styles that strengthen team engagement and foster inclusion
- Create an accompanying action plan to provide guidance as they move into new levels of awareness and understanding.
Can be an online or in-person workshop — 3 hour (2 * 1.5 hour)
Creating Cohesive and Inclusive Workplace Cultures (Part 1)
Unity in Diversity: Building a Culture of Inclusion
This leadership and team series contains two workshop mini-series. Each one is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.
Module 1 (of 2): Cultural Impact Awareness: Values in the Workplace and Beyond
Workshop 1 (2 hours): Pillars of Purpose: Core Values as Cornerstones of Workplace Success
Objectives:
- Participants will gain an understanding of personal cultural values as “guiding principles” and be introduced to the vital role they play in contributing to workplace culture.
- Participants will identify their Core Values and pinpoint where and how they show up in life and in their organization.
Workshop 2 (2 hours): Beyond the Surface: The Influence of Values & Beliefs on Inclusive Practices
Objectives:
- Participants will make connections between core values and their beliefs/influences and motivations in relation to their professional presence, performance, and cultural impact in the organizational workplace setting.
- Participants will acknowledge the importance of being aware of core values by considering the impact that aligned and divergent values, beliefs, and motivations can have on workplace culture, and identify supportive ways to use this information.
Workshop 3 (2 hours): Charting the Course: Mapping the Journey of Personal Values and Organizational Culture
Objective:
- Participants will create a personal values map
Can be an online or in-person workshop — 6 hours (3 * 2 hours)
Creating Cohesive and Inclusive Workplace Cultures (Part 2)
Module 2: Practical Application of Culture and Leadership in Your Workplace
This leadership and team series contains two workshop mini-series. Each one is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.
Workshop 1 (2 hours): Building Blocks: Identifying Skills and Action Steps for an Inclusive Workplace
Objectives:
- Participants will identify personal and professional skills and competencies required to create and support an inclusive workplace culture.
- Participants will establish an area of focus in which their values, skills and competencies may be effectively demonstrated for the benefit of their workplace community.
- Participants will be introduced to a three-part plan they will develop to guide their learning and actively engage them in implementing what they have learned during Module 1 and 2 of this workshop series.
Workshop 2 (2 hours): Charting the Course: Tools and Techniques for Workplace Inclusion
Objectives:
- Participants will establish a clear vision for the inclusive workplace they want their organization and its people to experience.
- Participants will gain insight on and select effective best practices and strategies for creating an inclusive workplace culture in their organization.
- Participants will examine the value of evaluating the progress and impact of their “Creating an Inclusive Workplace” action plan.
Workshop 3 (2 hours): Navigating Obstacles: Solutions for Implementing Inclusive Action Plans
Objectives:
- Participants will identify potential barriers to implementing their action plan for creating an inclusive workplace and generate ideas for overcoming them.
- Participants will synthesize their learning by making connections to how personal and organizational values, skills, strengths, and competencies contribute to creating safety and belonging in the workplace.
- Participants will complete the final section of their action plan and consider what implementation supports they may want to access to increase success.
Can be online or in person (3* 2 hours)
Delivering constructive criticism
Just about everyone finds delivering constructive criticism challenging. If done correctly, the feedback will provide great benefits to your organization. It helps nullify problematic behaviours and develop well-rounded and productive employees.
In these interactive online workshops, leadership expert Monique Gallie will provide valuable knowledge and skills to assist you with this task.
- Understand when feedback should take place and learn how to prepare to deliver the constructive criticism
- Determine the appropriate atmosphere
- Identify the proper steps to be taken during the session
- Know how emotions and certain actions can negatively impact the effects of the meeting
- Learn how to set goals with the employee and the best techniques for following up
Employee Re-Engagement
Attend this interactive online workshop to gain actionable tips and tools to help employees quickly adapt to everyday changes and stress.
Through engaging facilitation by Tanya Chapman, you will leave the course knowing the critical elements of employee motivation and performance.
- Revisiting the Change Curve
- Maslow’s Hierarchy of needs
- Evaluate their team’s current engagement
- Identify and mitigate risks moving forward
Online Workshop — 2 hours
Empowering Change: NFP Fundraising Strategies in Atlantic Canada
Welcome to the exciting journey where we will learn how to master Not-For-Profit fundraising! This course stands as the first leg of a three-part adventure crafted for the dedicated professionals, volunteers, and board members steering Not-For-Profit organizations across the vibrant landscape of Atlantic Canada. We will explore the core of NFP fundraising, weaving through the essentials of strategic planning and unlocking the secrets to crafting fundraising techniques that resonate with this unique region. Our mission is to equip you with the knowledge, tools, and insights necessary to launch your fundraising initiatives from the ground up, ensuring your organization’s resilience. Prepare to embark on a journey that will elevate your fundraising capabilities, where each moment is dedicated to turning your vision into tangible outcomes. This course is more than a mere learning experience; it serves as your foundation for enacting meaningful change within the Not-For-Profit sector of Atlantic Canada. Together, we will undertake this transformative venture to achieve lasting impact and innovation in our communities.
By the end of this workshop participants will be able to:
- Understand the core principles and practices of NFP fundraising, emphasizing the unique context of Atlantic Canada.
- Develop robust fundraising strategies that align with their organization’s mission, resources, and the regional landscape.
- Explore fundraising techniques effective in the Atlantic Canadian context and apply them within their organization.
Online Workshop — 3 hours
Financial Literacy for Non-Profits
Facilitated by Chartered Professional Accountant Louise Belliveau, this interactive online workshops will help you understand:
- The difference between organizational structures with emphasis on not-for-profit entities and charities.
- The different professional accountant reports (Compilation, Review and Audit) and what is needed in your organization.
- How to read and retrieve basic information from financial statements and your responsibilities towards this information.
- Which reports are available to help non-profit organizations make better management decisions.
- An overview of some Canada Revenue Agency’s required reporting.
- Directors’ liabilities and how to protect yourself as directors.
Finding the Hidden Waste in your Organization
25 – 50% of time at work is not actually spent doing something of value. Most organizations evolve over time into vertical silos or functional groupings of tasks: HR, finance, manufacturing, operations, shipping, sales. All of these functional areas have their own priorities and deadlines. But, the value being created by the work done flows horizontally and not vertically. This is where the waste hides.
The waste, or non-value added work, is what makes the day hard, frustrating, and often demotivating. Eliminating the waste in your day-to-day processes isn’t nearly as difficult as first being able to see it and recognize it as waste. In this workshop, your team will:
- learn the differences between functional and process focused organizations
- be able to identify what value added work is, versus value enabling & pure waste
- learn why simply adding more people or more capital never works to improve things
- be introduced to all the forms of process waste and how to identify them
- learn solutions to minimizing & even eliminating waste in your processes
Get Results Faster (Online Series - Workshops and Coaching)
Want faster results? Then create a culture of #Data-DrivenAccountability within your team and watch the magic happen. #GetResultsFaster
If you are struggling to achieve the results you want in your organization, and you and your team members are frustrated as a result, chances are your organization lacks accountability structures that lead to inefficiency and prevent progress.
Through a combination of interactive online workshops and coaching, Andy Clarke will guide you through the process of:
- Developing an accountability chart for your organization
- Assigning ownership of key objectives to team members
- Identifying, measuring, and monitoring key performance metrics
- Implementing an effective meeting structure and cadence into your organization
Participants must have the capacity and willingness to implement change in their organization in order to achieve the desired outcomes.
Series — 3 online workshops (2 hours each) and 3 hours of coaching
Getting Started with Canva
Canva is a user-friendly program that allows even the most amateur computer user to create their own quality projects. There are so many different templates and designs that you can use that you will never run out of ideas for visual content to use in your business or organization.
This workshop is for anyone looking to create attractive and professional visual designs for their business or organization. Whether you are an entrepreneur, work in marketing or communications, an administrative assistant, or a non profit organization that would like their team to start creating their own professional graphics, this interactive workshop is for you!
Can be an online or in-person workshop — 2.5 hoursGiving Constructive Feedback
Do you want to:
- Feel confident when giving constructive feedback
- Reduce your uncertainty on addressing negative behaviour
- Know how to motivate your team to increase productivity in the workplace
Then this course is for you! Discover the easy 3‑step process on giving effective criticism to increase your credibility and maximize your potential within your organization.
3 hours
Good Governance in Non Profits, Co-ops and Social Enterprise
This interactive course is designed for boards, directors and senior staff of non profits and aimed at building their knowledge and skills for good governance. Topics include:
• The Role and Legal Responsibilities of a Board and Directors
• Code of Conduct and Conflict of Interest
• Efficient Board and Committee meetings
• Priority Results Agendas and Minutes
• Decision-Making Processes
• Monitoring and Measuring Performance
Online Workshop — 6 hours (2 * 3 hours)Governing Non-Profit Organizations Effectively
Facilitated by Jean-Guy Vienneau, these interactive online workshops aims to equip the members of the boards of directors of non-profit organizations. Specifically, this course will allow learners to:
- Identify the principles and roles of a board and members
- Differentiate between governance and management of the organization
- Illustrate the complexity of governance and its importance on the results of the organization
- Understand the CA / general management dynamic
- Apply concepts related to governance
- Evaluate the organization’s effectiveness in terms of governance.
Inclusive Leadership: 5 Keys to Success Through Diversity
This immersive learning experience is designed to equip leaders and employers with actionable strategies to harness the economic potential of a diverse workforce, specifically addressing the increasing influx of immigrants. This hands-on workshop focuses on cultivating inclusive leadership principles that drive organizational success and empower immigrants to participate fully in Canada’s evolving economy.
This highly interactive workshop is designed to inspire immediate action. Participants will leave not just informed but equipped with a personalized Inclusive Leadership Action Plan, ready to drive change in their organizations.
By the end of this workshop participants will be able to:
- Identify the essential 5 keys to drive long-term success through diversity
- Create a blueprint to combat biases and address Psychological safety for diverse team members
- Design a plan for the Open Dialogue Accelerator in tackling real-time challenges
- Integrate emotional intelligence into their leadership approach, with a specific focus on empathy as a foundational element
Can be an online or in-person workshop — 3 hours (2 * 1.5 hours)
Leading the Board: Being an Effective Board Chair
This online workshop will examine the critical role of the Board Chair from the selection process and orientation to the best practices on how to build trust with stakeholders, manage group dynamics and relationship between the CEO/Executive Director.
Participants will learn:
- The role and responsibilities of the Board Chair
- First steps for an incoming Chair
- How to conduct a Board meeting
- Facilitating through conflict
- Providing feedback to the CEO/Executive Director
- How to measure success
Leading Your Team Online and Beyond
Virtual or not, effective teams are still relevant and important in the workplace today since they usually produce the best results. High performing teams usually exhibit accountability, purpose, cohesiveness and collaboration. Find out how you can lead your team at a distance during this workshop that will focus on the following:
- Identify different methods of managing team accountability
- Review solid tactics for communicating better within a team
- Identify strengths and opportunities for improvement
- Develop an action plan that can be applied immediately
Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.
Online Workshop — 2 hoursLeveraging Your Team's Potential
Learn how to achieve the desired results for your organization by leveraging the potential of your team.
In this workshop, Human Resources expert Rebecca McNeil from The Chapman Group, will provide valuable knowledge and insights to assist you and your team in creating an engaged workplace.
Learning objectives:
- Understand how to create a diverse and inclusive team
- Understand team dysfunctions and tools to support positive team development
- Discuss effective conflict management
- Learn tools that assist with understanding ourselves and each other
- Introduce Personal Development Planning
LGBTQIA2+ Inclusion in the Workplace
This workshop, facilitated by Maude Levesque, holder of a Bachelor of Arts degree with a double major in Psychology and Gender Studies from St. Thomas University, aims to cover the basic concepts of the LGBTQIA2+ community from a professional perspective. The topics covered include learning terms related to sexual orientation and gender identity, homophobia and transphobia in the workplace, coming out at work, workplace inclusion, and how to be an ally for LGBTQIA2+ colleagues.
By the end of this workshop participants will be able to:
- Identify and define terms related to sexual orientation and gender identity within the LGBTQIA2+ community.
- Recognize instances of homophobia and transphobia in the workplace.
- Gain access to tools and resources to further promote LGBTQIA2+ inclusion and awareness within their workplaces.
- Learn about concrete actions that employees and employers can take to create a more inclusive work environment.
- And much more!
Can be an online or in-person workshop — 2.5 hours
Making the Perfect Pitch: Effective Business Presentation Skills
In business, the ability to deliver effective presentations that captivate, motivate or persuade lenders, prospective clients or potential investors is a critical skill. And how you say it is often as important as what you say.
In part 1 of this workshop, you will learn:
- The four types of audience
- How to determine your key messages
- Secrets of effective organization and delivery
Part 2 will include:
- Techniques for persuasion
- How to handle a Q&A
- How to use – and not use – PowerPoint
Making the Shift to Social Enterprise
This course focuses on the organizational and governance changes that need to take place for a traditional non-profit to successfully move into the social enterprise arena. It is particularly relevant to the Boards and senior staff of non profits however also of interest to funders and others interested in the emerging field of social enterprise. Through presentations, interactive group exercises, and case studies participants will learn:
- How to determine if social enterprise is right for their organization
- How to assess their non-profit’s readiness and capacity
- How to assess the feasibility of their business ideas
- The keys to launching a successful social enterprise
- What resources are available to help in NB
Measuring and Evaluating Impact
In today’s not-for-profit and social enterprise world, everyone from government to foundations, angel investors, consumers, and volunteers want to know what kind of a difference is being made by our organizations. It is important to be able to demonstrate the value and impact of the work we are doing, and this goes beyond anecdotal stories, to the measurement of impact and social return on investment.
Included in this interactive workshop are topics such as:
- What do You Want to Know and Show?
- Mapping Your Information Needs
- Measuring Impact and Demonstrating Value
- Social Return on Investment (SROI)
- How to use Performance Indicators
- Collecting and Analysing Data
- Using and Sharing Results
Recruiting and Retaining Talent through Continuous Improvement
Looking for the secret to recruiting and retaining good talent? Do you want to motivate and engage the employees you already have? You might want to consider introducing a continuous improvement program.
In this interactive online workshop with Jennifer Deware you will learn the benefits of continuous improvement, and how to implement it in you business, regardless of your industry or sector.
Can be an online or in-person workshop — 4 hour (2 * 2 hour)
Secrets to Effective Team Engagement
Looking for something unique to actively engage your team and break down silos?
Looking for a fun, interactive, and strategic approach to close gaps in your team communications, address difficult topics, and raise the Leadership awareness of your team, while experiencing transformative growth?
The Leadership Discovery experience is the solution you are looking for!
Recent research from McKinsey reveals, “The tumult of the past year prompted many to reflect on their purpose and values and research shows over two-thirds of employees say their sense of purpose is defined by work.”
Imagine having your team highly engaged in an interactive roundtable experience that guides them to actively discover creative ways to connect and participate in working together with a stronger sense of purpose and productivity.
Transformation takes place through thought provoking exercises and questions that shed light on team member buy-in and leadership awareness. You will witness team dynamics in real time!
This two-hour in-person/online learning experience workshop will give you practical techniques to help you navigate leadership in this post pandemic era.
This will benefit any group of people working together on a common goal.
By the end of this workshop participants will be able to:
- Learn how to enhance capability in providing constructive feedback in an effective way
- Discover open communication strategies that accelerate team accountability and productivity
- Expand awareness of unspoken and subtle pain points with focus on practical solutions to relieve stress
- Gain an understanding of the current trends as relates to leadership and employee retention in a post pandemic world
- Identify 3 golden questions to help lead tough people and enable the entire workforce
- Generate an executive recap and evaluation of the roundtable experience
This workshop is for you if are
- Passionate about great leadership and work-place culture that delivers positive results
- You want to revisit and engage in open discussions with your team about growth
- You are looking to discover ways to strengthen your team’s capabilities
- You want to be challenged and grasp proven leadership values and practices.
Can be an online or in-person workshop — 2hours
Slay Your Monkeys for Non-Profits
Think of all of the issues in your business as monkeys jumping around your workplace creating chaos. You can deal with the problem by shutting them all in a room where you don’t have to look at them — but you’ll still know they’re there.
Facilitator Andy Clark will teach you how to get rid of those monkeys permanently to move forward and achieve results in your business.
This two-hour online workshop will help you:
Create a meeting structure that allocates ample time for resolving issues
Apply a system for identifying and resolving the highest priority issues in your business
Get to the root of an issue rather than dealing only with its symptoms
2 hours — Online
Social Enterprise
A social enterprise is a business with social goals that sells products/services in the marketplace and reinvests its profits into social, environmental or cultural goals. This course is geared to anyone interested in learning more about how the social enterprise model can meet their goals. Participants will come away with a deeper understanding of what a social enterprise is and:
- Learn about the opportunities for social enterprise
- Better understand the risks and challenges
- Gain tools to help assess if social enterprise will work for your business idea
- Learn about the various structures of social enterprise
- Find out about resources to support social enterprise in New Brunswick and beyond
Social Finance and Social Innovation
Times are changing for nonprofits in Canada.
Funding through grants and donations is going the way of the dodo bird and being used less and less by government and foundations. Today, organizations are being expected to use social innovation and new tools under the social finance umbrella such as impact investing, outcomes-based funding, social procurement, and even investor tax credits to fund many of their programs and services.
Learn more about these new tools and about the federal government’s Investment Readiness and Social Finance Funds that are rolling out across the country. This workshop is geared to anyone who wants to learn more about the new way forward in financing co-ops, social enterprise, and community initiatives.
Strategic and operational planning
Are you looking to bring a new non-profit organization to life or revitalize an existing structure?
In this workshop, you will learn to shape your future with confidence and clarity.
It will allow you to fully understand the steps of setting up governance and other fundamental stages for creating a new organization. It will also help guide the transition and continuity of the organization through renewed plans.
Are you looking to bring a new non-profit organization to life or revitalize an existing structure?In this workshop, you will learn to shape your future with confidence and clarity.It will allow you to fully understand the steps of setting up governance and other fundamental stages for creating a new organization. It will also help guide the transition and continuity of the organization through renewed plans.
By the end of this workshop participants will be able to:
- Explore and identify the core values of the organization
- Identify a clear mission and vision that reflect the organization, its mandate, and aspirations.
- Establish an action plan for setting up a new organization.
- Critically assess and evaluate the mission, vision, and values of an organization.
Peut être un atelier en ligne ou en personne — 6 heures (2x 3heures)
Strategic Management of Social Media
The training will allow participants to discover current trends and issues related to social media. The second part of the workshop will consist of establishing your co-op’s social media strategy by exploring the composition of the message, how to broaden its audience and programming tools.
- Set organizational goals on social media
- Create the persona of the organization
- List the themes of the platforms used
- Discover current trends on social media
- Explain the different types of junk on social media
- Identify programming tools
Strategic Planning
The workshop enables participants to gain knowledge about the strategic and operational planning process while focusing on the sequences and steps necessary to develop, update and measure the results and outcomes of the planning exercise.
Participants will be engaged by sharing and exchanging with others to better understand the challenges and issues faced by board members and managers in planning for the future.
Learning objectives:
- Understand the process, requirements and conditions for developing a strategic plan.
- Engage board members in a participatory process in developing a strategic and operational plan.
- Recognize the limits of strategic planning due to their dependence on resources (financial and human) and the choices to be made.
- Translate concepts into real-life situations that organizations face today and in the future.
- Develop an evaluation mechanism to assess the process and ultimate outcomes of the strategic planning exercise
Strategies for discussing work at home
Being an entrepreneur, leader or executive comes with its share of challenges, especially with regards to discussing your work with those closest to you. This workshop will help you develop essential entrepreneurial communication skills to help build strong and harmonious relationships, all the while maintaining a work-life balance.
During this interactive workshop, you will learn how to have important and difficult conversations about your business (or professional life). You will explore effective communication techniques that will help you share your goals, challenges and successes with your family and friends.
Whether you are are a small business owner, a CEO, a senior manager, an Executive Director, or are self-employed, this workshop will help you improve your relationships, improve your influence, and help you build a solid foundation for the success of your business or organization!
Can be an online or in-person workshop — 2hours
Supervisor Series
This series of online classes is ideal for the new supervisor or anyone who wishes to sharpen their supervisory skills.
Participants will be able to apply leadership concepts and use them as points of discussion through real life scenarios. Each month we will introduce new concepts and activities to keep discussions dynamic. These online classes which will last 2 hours and will be offered once a month, will include simulations and monthly coaching from an HR Specialist and a Productivity Expert.
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Leadership 101: The Basics of Leadership today.
Explore the concept of Authentic Leadership through activities that will help identify your own leadership style.
Setting Expectations and Managing Performance
Discuss best practices that ensure everyone across the organization is on the same page. Learn the differences between Coaching &Feedback while applying techniques for both approaches.
Motivating Teams
No individual creates as much value alone as they do as part of a team. What motivates individuals to show up, on time and do a great job every day? Understanding those motivators is critical to increasing a team’s productivity and the value they create for their customers.
Productivity for the Team
The word “productivity” is misunderstood. Many people work very hard every day yet are not as productive as they could be or should be. Most professionals are not trained in the field of operational excellence & improvement and therefore they are wasting precious hours each day and each week on non-value added work. This session will focus on what is value added for your teams and how to eliminate the waste.
Managing Conflict
How to overcome the challenges of avoiding conflict and learn the steps in finding common ground. Discuss various approaches to effectively navigate through difficult conversations with confidence.
Daily Management for Improvement
One of the most engaging tools for any team. This day will train the team on how to run efficient daily huddles (5−7 mins. It also includes the implementation of a visual management board which allows the team to always know the plan for the day and how they are doing (the score).
Team Engagement from a Distance
You will learn to use leadership techniques that engage employees to contribute more, adapt quickly to everyday changes and stress and maintain highly productive working relationships… all while working in from a distance!
Being part of a productive team requires the ability to lead during these times of change while keeping employees engaged. This workshop will help participants develop their leadership skills to adapt to our changing workplace landscape. Find out how you can improve engagement within your team during this workshop that will focus on the following:
- Evaluate your own organizations health and resilience, plus new ways to lead
- Use engagement strategies to effectively manage teams at a distance
- Review ways to create trust and accountability
- Identify opportunities to celebrate positive outcomes
- Develop an action plan that can be applied immediately
Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.
Online Workshop — 2 hoursThe Importance of Self-Esteem at Work
During this workshop, you will learn to recognize the difference between self-esteem and self-confidence. You will discover the importance of self-esteem and how to develop it within you. Self-Esteem has a significant impact on many essential employee outcomes, such as motivation, job satisfaction, work relationships, change management, organizational commitment, and overall job performance. Self-esteem affects our behaviour in both our professional and personal life. Therefore, by taking part in this workshop, we are helping our employees access tools that will help them to see their value and/or improve the way they perceive themselves. This will help them reach their full potential and improve their work performance.
During this workshop, many topics will be discussed:
- Recognizing the duality that exists within us (Ego versus Heart).
- Knowing your inner-self better.
- The importance of “I am”.
- The power of influence.
- Learning to better express yourself in a positive and authentic way.
- A visualization exercise to better connect with yourself.
SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!
Can be an online or in-person workshop — 3hoursThe Power of Beliefs at Work
This workshop will allow you to understand the importance of becoming aware of your beliefs. You will learn how to replace your limiting beliefs with positive and constructive beliefs.
This session will allow you to reflect on all aspects of your life.
During this workshop, we will discuss:
- The power of your beliefs.
- The power of “perception”.
- The duality that exists within us (Ego versus Heart).
- Recognizing our limiting beliefs in both our professional and personal life.
- The thought process that allows you to replace your limiting beliefs.
SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!
Can be an online or in-person workshop — 3hours
Understanding and Appreciating Different Personalities at Work
Working efficiently with different personality types is beneficial to sustain a strong team and healthy work environment.
Personality Dimensions® is a human relations tool which is presented in an informative, interactive, fun and self-discovery format. It is based on leading-edge research, which helps to explain what motivates behaviour in people with different personalities or temperaments. Participants will:
- Learn about the 4 different personality types.
- Discover their own personality type and uncover their unique blend of strengths and weaknesses.
- Learn to appreciate others’ differences.
Where effective training and development is essential for meeting strategic objectives – an understanding of personality theory is a very effective tool in facilitating team creation and building; improving communication and interpersonal relationships; enhancing customer service and satisfaction; and in providing innovative solutions to problems by tapping into the creative energy of every temperament preference.
This workshop can also be presented in a half-day workshop
Can be an online or in-person workshop — 7.00 hours
Understanding Workplace Harassment
WorksafeNB, implemented new regulations in April 2019 that define harassment and require all employers to have an internal Harassment Code of Practice. Most employers have never dealt with harassment regulations and may feel lost about the terminology used in the definition, how to talk to employees about harassment, what these behaviours look like in real life, what the reasonable thresholds are for action and what to do when action is required. These are all topics that are covered in Understanding Workplace Harassment
By the end of this workshop, participants will be able to:
• Explain the WorksafeNB harassment definition,
• Enumerate the NB Human Rights Act grounds of discrimination,
• Distinguish between personal harassment, sexual harassment, poisoned workplace and abuse of authority,
• Describe behaviours that could meet these categories of harassment,
• Illustrate how to talk to employees about workplace harassment,
• Recognize and react to an employee disclosure of harassment,
• Describe the WorksafeNB obligation to act on an employee disclosure of harassment,
• Identify appropriate action to take on an employee disclosure of harassment,
• Choose between an internal and external investigation, and
• Apply the steps set out in your own Harassment Code of Practice.
This workshop is for you if…
• you have never dealt with workplace harassment regulations before,
• you feel nervous about addressing harassment in the workplace,
• you are not sure how to react to an employee disclosure of harassment, or
• you are confused or worried about applying the WorksafeNB harassment regulations.
2 hours — Online