Workshops - Training for Non-Profit Sector 

Accountability In The Workplace

Account­abil­i­ty helps to ensure that every employ­ee will take respon­si­bil­i­ty for their per­for­mance and behav­iors and con­tin­ue to man­age this respon­si­bil­i­ty. When we imple­ment goals and com­mu­ni­cate with one anoth­er, we can achieve pow­er­ful results. Build­ing an account­able work­place requires strong team­work and col­lab­o­ra­tion. Every team mem­ber must have a strong under­stand­ing of the val­ues of the com­pa­ny and rec­og­nize the impor­tance of their ded­i­ca­tion, in order to attain success.

This course will pro­vide you with infor­ma­tive tools and prac­ti­cal strate­gies that can be used to help empow­er the team to work towards achiev­ing the ben­e­fits of account­abil­i­ty. Account­able employ­ees will fuel per­for­mance and pro­duc­tiv­i­ty and gen­er­ate an enhanced workplace. 


Tar­get audi­ence: Lead­ers, super­vi­sors, managers


Ben­e­fits:

• To increase employ­ee account­abil­i­ty and ensure the employ­ee takes respon­si­bil­i­ty for their per­for­mance and behaviors. 


Learn­ing Objectives:

1. Define account­abil­i­ty and per­son­al account­abil­i­ty and dif­fer­en­ti­ate between own­er­ship and accountability 

2. Use feed­back as a tool to enhance per­for­mance and under­stand the bar­ri­ers of work­place accountability 

3. Focus on build­ing account­abil­i­ty lead­er­ship and effec­tive­ly set SMART goals 

4. Iden­ti­fy the com­po­nents of the cycle of accountability 

5. Work towards achiev­ing the ben­e­fits of accountability 


Online Work­shop — 6 hours (3 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)
Are we Improving? Implementing Daily Management for Teams

Dai­ly Man­age­ment is one of the most engag­ing tools for any team. These two days will train the team on how to run effi­cient dai­ly hud­dles (57 mins) in order to keep them work­ing effi­cient­ly with­out lengthy meet­ings. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day/​week and how they are doing (the score) while at the same time facil­i­tat­ing the reduc­tion of inter­rup­tions and increas­ing time spent on val­ue added work. In this ses­sion, you and you team will: 

  • learn how to moti­vate employ­ees with­out cake & piz­za parties 
  • be intro­duced to dai­ly man­age­ment tech­niques that dri­ve team performance 
  • learn how to cre­ate a visu­al man­age­ment board for the team to know the score
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Balancing all the areas of your life

We have all heard about the impor­tance of hav­ing a bal­anced life, but what does it real­ly mean? Dur­ing this work­shop, we will explore the dif­fer­ent aspects of our life and how they all inter­act to affect our over­all well­be­ing. We will focus on the key areas (work, fam­i­ly, social, rela­tion­ships and per­son­al). By bet­ter under­stand­ing how these areas impact one anoth­er, you will be bet­ter equipped to cre­ate a sol­id equi­lib­ri­um and improve your over­all qual­i­ty of life (pro­fes­sion­al­ly and personally).

Whether you are an employ­er who would like to improve your employee’s per­for­mance, an entre­pre­neur look­ing to improve your own work-life bal­ance, or you sim­ply want to invest in your employ­ees’ well­be­ing, this work­shop will pro­vide par­tic­i­pants with the knowl­edge and resources that are need­ed to cre­ate a more bal­anced and hap­py life! This eye-open­ing work­shop will help par­tic­i­pants dis­cov­er how inner har­mo­ny can lead to more ful­fill­ment in all aspects of your life.


Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Lisette Doucet (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Lisette Doucet (Cen­tre Inspire­Ac­tion Centre)
Barriers and Solutions in the Workplace

We all have bar­ri­ers, whether it is on a pro­fes­sion­al and/​or per­son­al lev­el. This work­shop will allow you to rec­og­nize your bar­ri­ers and dis­cov­er solu­tions that you can use to elim­i­nate these bar­ri­ers from your life. Many par­tic­i­pants leave this work­shop with a new lease on life and learn to dis­cov­er their full poten­tial to bet­ter per­form in their life in general. 

Through­out this work­shop, you will learn about: 

  • The impor­tance of iden­ti­fy­ing bar­ri­ers that keep us from mov­ing for­ward in our work and/​or per­son­al life. 
  • The impor­tance of the pow­er of our thoughts. 
  • The sys­tem of our beliefs. 
  • Many tools that will help you bet­ter self-reflect. 

SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

Can be an online or in-per­son work­shop — 3hours

Facil­i­ta­tors (Eng­lish)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Centre)
Build an organic Facebook Strategy that drives sales

Most busi­ness­es are using Face­book, but their efforts are not pay­ing off because just post­ing about what you sell is a turn-off that does­n’t trans­late into sales. Learn how to cre­ate a Face­book strat­e­gy unique to your busi­ness that will help you get more engage­ment and more sales for your efforts.

  • Cre­ate a strat­e­gy that encour­ages con­nec­tion and loy­al­ty, and makes it eas­i­er to come up with ideas.
  • Sell on Face­book with­out being sale-sy and turn­ing off your fans.
  • Boost engage­ment and con­ver­sion just by chang­ing how you post.
Online Work­shop — 3 hour (3 * 1 hour)

Facil­i­ta­tors (Eng­lish)
Hay­ley Bohan (Mar­ket­ing On Pur­pose)


Facil­i­ta­tors (French)
Hay­ley Bohan (Mar­ket­ing On Purpose)
Busy is the New Stupid: Productivity & Optimizing Time

Pro­fes­sion­als are tech­ni­cal experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most pro­fes­sion­als are not how­ev­er trained in the field of oper­a­tional effi­cien­cy & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. We have cre­at­ed a soci­ety that judges peo­ple based on how busy they are ver­sus how pro­duc­tive they are, and this is dri­ving the wrong behav­iors in our work­places. In this work­shop your team will: 

  • be intro­duced to what pro­duc­tiv­i­ty tru­ly is and is not, and why you should care 
  • learn how to iden­ti­fy what is the true pri­or­i­ty work you need to focus on 
  • find the min­utes & even hours you are unknow­ing­ly los­ing each day 
  • learn how to max­i­mize and opti­mize the time you have at work
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
Jason Sirois (Visu­ali­iz Man­age­ment Consulting)
Creating a Culture of Inclusive Communication

You’ve Built a Diverse Team, But Have You Built an Inclu­sive Cul­ture and Work environment ? 

It’s one thing to have a diverse team. It’s anoth­er to unleash that team’s poten­tial by cre­at­ing an inclu­sive envi­ron­ment through a sol­id under­stand­ing of each team mem­ber’s pre­ferred com­mu­ni­ca­tion style, moti­va­tors and the ide­al envi­ron­ment where they can bring their best for­ward. Orga­ni­za­tions reap the ben­e­fits of diver­si­ty — when employ­ees bring their authen­tic selves to work! Research also shows that diverse teams are more pro­duc­tive, inno­v­a­tive, and engaged when the right skills are devel­oped to con­duct mean­ing­ful con­ver­sa­tions and uncov­er com­mon ground which are nec­es­sary to engage in inclu­sive con­ver­sa­tions. In this inclu­sion focused work­shop, you find out how to con­duct an explorato­ry self-assess­ment to bet­ter under­stand your­self and your team, learn strate­gies to go from polar­iza­tion to com­mon ground, and dis­cov­er prac­ti­cal tech­niques for build­ing a strong foun­da­tion of trust and inclu­sion. We can­not cre­ate envi­ron­ments that are wel­com­ing and invit­ing of dif­fer­ences if we aren’t able to rec­og­nize and adapt across those dif­fer­ences through inclu­sive communication. 

By the end of this work­shop par­tic­i­pants will be able to: 

  • Under­stand the com­mu­ni­ca­tion style of oth­ers and how to con­nect to them irre­spec­tive of the differences 
  • Assess cul­tur­al com­pe­tence in 7 key areas of influ­ence and how it impacts team productivity 
  • Iden­ti­fy spe­cif­ic com­mu­ni­ca­tion styles that strength­en team engage­ment and fos­ter inclusion 
  • Cre­ate an accom­pa­ny­ing action plan to pro­vide guid­ance as they move into new lev­els of aware­ness and understanding.

Can be an online or in-per­son work­shop — 3 hour (2 * 1.5 hour)

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able
Creating powerful and effective designs with Canva!

Can­va is a user-friend­ly pro­gram that allows even the most ama­teur com­put­er user to cre­ate their own qual­i­ty projects. There are so many dif­fer­ent tem­plates and designs that you can use that you will nev­er run out of ideas for visu­al con­tent to use in your busi­ness or organization.

This work­shop is for any­one look­ing to cre­ate attrac­tive and pro­fes­sion­al visu­al designs for their busi­ness or orga­ni­za­tion. Whether you are an entre­pre­neur, work in mar­ket­ing or com­mu­ni­ca­tions, an admin­is­tra­tive assis­tant, or a non prof­it orga­ni­za­tion that would like their team to start cre­at­ing their own pro­fes­sion­al graph­ics, this inter­ac­tive work­shop is for you!

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Lisette Doucet (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Lisette Doucet (Cen­tre Inspire­Ac­tion Centre)
Delivering constructive criticism

Just about every­one finds deliv­er­ing con­struc­tive crit­i­cism chal­leng­ing. If done cor­rect­ly, the feed­back will pro­vide great ben­e­fits to your orga­ni­za­tion. It helps nul­li­fy prob­lem­at­ic behav­iours and devel­op well-round­ed and pro­duc­tive employees. 


In these inter­ac­tive online work­shops, lead­er­ship expert Monique Gal­lie will pro­vide valu­able knowl­edge and skills to assist you with this task.


  • Under­stand when feed­back should take place and learn how to pre­pare to deliv­er the con­struc­tive criticism
  • Deter­mine the appro­pri­ate atmosphere 
  • Iden­ti­fy the prop­er steps to be tak­en dur­ing the session
  • Know how emo­tions and cer­tain actions can neg­a­tive­ly impact the effects of the meeting
  • Learn how to set goals with the employ­ee and the best tech­niques for fol­low­ing up
Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)
Employee Re-Engagement

Attend this inter­ac­tive online work­shop to gain action­able tips and tools to help employ­ees quick­ly adapt to every­day changes and stress. 

Through engag­ing facil­i­ta­tion by Tanya Chap­man, you will leave the course know­ing the crit­i­cal ele­ments of employ­ee moti­va­tion and performance.

  • Revis­it­ing the Change Curve 
  • Maslow’s Hier­ar­chy of needs 
  • Eval­u­ate their team’s cur­rent engagement 
  • Iden­ti­fy and mit­i­gate risks mov­ing forward

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able
Financial Literacy for Non-Profits

Facil­i­tat­ed by Char­tered Pro­fes­sion­al Accoun­tant Louise Bel­liveau, this inter­ac­tive online work­shops will help you understand: 

  • The dif­fer­ence between orga­ni­za­tion­al struc­tures with empha­sis on not-for-prof­it enti­ties and charities.
  • The dif­fer­ent pro­fes­sion­al accoun­tant reports (Com­pi­la­tion, Review and Audit) and what is need­ed in your organization.
  • How to read and retrieve basic infor­ma­tion from finan­cial state­ments and your respon­si­bil­i­ties towards this information. 
  • Which reports are avail­able to help non-prof­it orga­ni­za­tions make bet­ter man­age­ment decisions. 
  • An overview of some Cana­da Rev­enue Agency’s required reporting.
  • Direc­tors’ lia­bil­i­ties and how to pro­tect your­self as directors.
Online Work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
Finding the Hidden Waste in your Organization

25 – 50% of time at work is not actu­al­ly spent doing some­thing of val­ue. Most orga­ni­za­tions evolve over time into ver­ti­cal silos or func­tion­al group­ings of tasks: HR, finance, man­u­fac­tur­ing, oper­a­tions, ship­ping, sales. All of these func­tion­al areas have their own pri­or­i­ties and dead­lines. But, the val­ue being cre­at­ed by the work done flows hor­i­zon­tal­ly and not ver­ti­cal­ly. This is where the waste hides. 

The waste, or non-val­ue added work, is what makes the day hard, frus­trat­ing, and often demo­ti­vat­ing. Elim­i­nat­ing the waste in your day-to-day process­es isn’t near­ly as dif­fi­cult as first being able to see it and rec­og­nize it as waste. In this work­shop, your team will: 

  • learn the dif­fer­ences between func­tion­al and process focused organizations 
  • be able to iden­ti­fy what val­ue added work is, ver­sus val­ue enabling & pure waste 
  • learn why sim­ply adding more peo­ple or more cap­i­tal nev­er works to improve things 
  • be intro­duced to all the forms of process waste and how to iden­ti­fy them 
  • learn solu­tions to min­i­miz­ing & even elim­i­nat­ing waste in your processes
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Get Results Faster (Online Series - Workshops and Coaching)

Want faster results? Then cre­ate a cul­ture of #Data-Dri­ve­nAc­count­abil­i­ty with­in your team and watch the mag­ic hap­pen. #GetRe­sults­Faster

If you are strug­gling to achieve the results you want in your orga­ni­za­tion, and you and your team mem­bers are frus­trat­ed as a result, chances are your orga­ni­za­tion lacks account­abil­i­ty struc­tures that lead to inef­fi­cien­cy and pre­vent progress. 

Through a com­bi­na­tion of inter­ac­tive online work­shops and coach­ing, Andy Clarke will guide you through the process of: 

  1. Devel­op­ing an account­abil­i­ty chart for your organization
  2. Assign­ing own­er­ship of key objec­tives to team members 
  3. Iden­ti­fy­ing, mea­sur­ing, and mon­i­tor­ing key per­for­mance metrics 
  4. Imple­ment­ing an effec­tive meet­ing struc­ture and cadence into your organization


Par­tic­i­pants must have the capac­i­ty and will­ing­ness to imple­ment change in their orga­ni­za­tion in order to achieve the desired outcomes.

Series — 3 online work­shops (2 hours each) and 3 hours of coach­ing

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Giving Constructive Feedback

Do you want to: 

- Feel con­fi­dent when giv­ing con­struc­tive feedback 

- Reduce your uncer­tain­ty on address­ing neg­a­tive behaviour 

- Know how to moti­vate your team to increase pro­duc­tiv­i­ty in the workplace 

Then this course is for you! Dis­cov­er the easy 3‑step process on giv­ing effec­tive crit­i­cism to increase your cred­i­bil­i­ty and max­i­mize your poten­tial with­in your organization.

3 hours

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)
Good Governance in Non Profits, Co-ops and Social Enterprise

This inter­ac­tive course is designed for boards, direc­tors and senior staff of non prof­its and aimed at build­ing their knowl­edge and skills for good gov­er­nance. Top­ics include: 

• The Role and Legal Respon­si­bil­i­ties of a Board and Directors 

• Code of Con­duct and Con­flict of Interest 

• Effi­cient Board and Com­mit­tee meetings 

• Pri­or­i­ty Results Agen­das and Minutes 

• Deci­sion-Mak­ing Processes 

• Mon­i­tor­ing and Mea­sur­ing Performance

Online Work­shop — 6 hours (2 * 3 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able
Governing Non-Profit Organizations Effectively

Facil­i­tat­ed by Jean-Guy Vien­neau, these inter­ac­tive online work­shops aims to equip the mem­bers of the boards of direc­tors of non-prof­it orga­ni­za­tions. Specif­i­cal­ly, this course will allow learn­ers to: 

  • Iden­ti­fy the prin­ci­ples and roles of a board and members 
  • Dif­fer­en­ti­ate between gov­er­nance and man­age­ment of the organization 
  • Illus­trate the com­plex­i­ty of gov­er­nance and its impor­tance on the results of the organization 
  • Under­stand the CA / gen­er­al man­age­ment dynamic 
  • Apply con­cepts relat­ed to governance 
  • Eval­u­ate the orga­ni­za­tion’s effec­tive­ness in terms of governance.
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)
Inclusive Leadership: 5 Keys to Success Through Diversity

This immer­sive learn­ing expe­ri­ence is designed to equip lead­ers and employ­ers with action­able strate­gies to har­ness the eco­nom­ic poten­tial of a diverse work­force, specif­i­cal­ly address­ing the increas­ing influx of immi­grants. This hands-on work­shop focus­es on cul­ti­vat­ing inclu­sive lead­er­ship prin­ci­ples that dri­ve orga­ni­za­tion­al suc­cess and empow­er immi­grants to par­tic­i­pate ful­ly in Canada’s evolv­ing economy. 

This high­ly inter­ac­tive work­shop is designed to inspire imme­di­ate action. Par­tic­i­pants will leave not just informed but equipped with a per­son­al­ized Inclu­sive Lead­er­ship Action Plan, ready to dri­ve change in their organizations.

By the end of this work­shop par­tic­i­pants will be able to: 

  • Iden­ti­fy the essen­tial 5 keys to dri­ve long-term suc­cess through diversity 
  • Cre­ate a blue­print to com­bat bias­es and address Psy­cho­log­i­cal safe­ty for diverse team members 
  • Design a plan for the Open Dia­logue Accel­er­a­tor in tack­ling real-time challenges 
  • Inte­grate emo­tion­al intel­li­gence into their lead­er­ship approach, with a spe­cif­ic focus on empa­thy as a foun­da­tion­al element

Can be an online or in-per­son work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able
Introduction to E-Commerce

Does the idea of mov­ing your busi­ness online sound overwhelming?


Join facil­i­ta­tor Dave Landry to learn about cur­rent trends, plat­form options and e‑commerce best practices. 


This online work­shop is suit­able for all sec­tors and will help you bet­ter under­stand the world of e‑commerce and pro­vide insights on how to tran­si­tion or grow your sales online.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
David Landry (Peach Mar­ket­ing)


Facil­i­ta­tors (French)
David Landry (Peach Marketing)
Leading the Board: Being an Effective Board Chair

This online work­shop will exam­ine the crit­i­cal role of the Board Chair from the selec­tion process and ori­en­ta­tion to the best prac­tices on how to build trust with stake­hold­ers, man­age group dynam­ics and rela­tion­ship between the CEO/​Executive Director.

Par­tic­i­pants will learn:

  • The role and respon­si­bil­i­ties of the Board Chair

  • First steps for an incom­ing Chair

  • How to con­duct a Board meeting

  • Facil­i­tat­ing through conflict

  • Pro­vid­ing feed­back to the CEO/​Executive Director
  • How to mea­sure success

Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
Leading the People Side of Change

Managers, super­vi­sors and lead­ers, are you faced with the chal­lenge of lead­ing a team dur­ing these uncer­tain times? This two-hour online work­shop will give you tech­niques to help navigate! 

You will learn how to: 

  • Inform and lead employ­ees when you don’t have all the information

  • Estab­lish stan­dards when pri­or­i­ties fluctuate

  • Deal with emo­tions while try­ing to move forward

  • Lever­age employ­ee skills to attain the best results.
Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
Car­olyn Wat­son (Cwat­son HR Consulting)
Leading Your Team Online and Beyond

Vir­tu­al or not, effec­tive teams are still rel­e­vant and impor­tant in the work­place today since they usu­al­ly pro­duce the best results. High per­form­ing teams usu­al­ly exhib­it account­abil­i­ty, pur­pose, cohe­sive­ness and col­lab­o­ra­tion. Find out how you can lead your team at a dis­tance dur­ing this work­shop that will focus on the following: 


  • Iden­ti­fy dif­fer­ent meth­ods of man­ag­ing team accountability 
  • Review sol­id tac­tics for com­mu­ni­cat­ing bet­ter with­in a team 
  • Iden­ti­fy strengths and oppor­tu­ni­ties for improvement 
  • Devel­op an action plan that can be applied immediately 


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Leveraging Your Team's Potential

Learn how to achieve the desired results for your orga­ni­za­tion by lever­ag­ing the poten­tial of your team.

In this work­shop, Human Resources expert Rebec­ca McNeil from The Chap­man Group, will pro­vide valu­able knowl­edge and insights to assist you and your team in cre­at­ing an engaged workplace.

Learn­ing objectives:

  • Under­stand how to cre­ate a diverse and inclu­sive team
  • Under­stand team dys­func­tions and tools to sup­port pos­i­tive team development
  • Dis­cuss effec­tive con­flict management 
  • Learn tools that assist with under­stand­ing our­selves and each other
  • Intro­duce Per­son­al Devel­op­ment Planning
In-Per­son — 3 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able
LGBTQIA2+ Inclusion in the Workplace

This work­shop, facil­i­tat­ed by Maude Levesque, hold­er of a Bach­e­lor of Arts degree with a dou­ble major in Psy­chol­o­gy and Gen­der Stud­ies from St. Thomas Uni­ver­si­ty, aims to cov­er the basic con­cepts of the LGBTQIA2+ com­mu­ni­ty from a pro­fes­sion­al per­spec­tive. The top­ics cov­ered include learn­ing terms relat­ed to sex­u­al ori­en­ta­tion and gen­der iden­ti­ty, homo­pho­bia and trans­pho­bia in the work­place, com­ing out at work, work­place inclu­sion, and how to be an ally for LGBTQIA2+ colleagues.

By the end of this work­shop par­tic­i­pants will be able to:

  • Iden­ti­fy and define terms relat­ed to sex­u­al ori­en­ta­tion and gen­der iden­ti­ty with­in the LGBTQIA2+ community. 
  • Rec­og­nize instances of homo­pho­bia and trans­pho­bia in the workplace. 
  • Gain access to tools and resources to fur­ther pro­mote LGBTQIA2+ inclu­sion and aware­ness with­in their workplaces. 
  • Learn about con­crete actions that employ­ees and employ­ers can take to cre­ate a more inclu­sive work environment. 
  • And much more!

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Melis­sa Irvine (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Melis­sa Irvine (Cen­tre Inspire­Ac­tion Centre)
Maintaining Good Client Relationships

Are you look­ing for ways to main­tain good client relationships? 

No mat­ter what job you do, you have clients – whether you are on the front line of cus­tomer ser­vice or work­ing in the back­ground to keep the com­pa­ny running. 

Giv­en the cur­rent social, finan­cial and safe­ty pres­sures fac­ing both you and your clients it is more impor­tant than ever to ensure our client rela­tion­ships are pos­i­tive and productive. 

In this inter­ac­tive online work­shop, facil­i­tat­ed by Monique Gal­lie, you will: 

  • Explore typ­i­cal client reac­tions you may encounter
  • Learn prac­ti­cal strate­gies for pro­vid­ing out­stand­ing cus­tomer service

Online Work­shop — 2 hour

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)
Making the Perfect Pitch: Effective Business Presentation Skills

In busi­ness, the abil­i­ty to deliv­er effec­tive pre­sen­ta­tions that cap­ti­vate, moti­vate or per­suade lenders, prospec­tive clients or poten­tial investors is a crit­i­cal skill. And how you say it is often as impor­tant as what you say. 

In part 1 of this work­shop, you will learn: 

  • The four types of audience 
  • How to deter­mine your key messages 
  • Secrets of effec­tive orga­ni­za­tion and delivery 


Part 2 will include: 

  • Tech­niques for persuasion 
  • How to han­dle a Q&A
  • How to use – and not use – PowerPoint
Online Work­shop — 3 hours (2 * 1.5 hours)

Facil­i­ta­tors (Eng­lish)
Carl Duiv­en­vo­or­den (Change Your Cor­ner)


Facil­i­ta­tors (French)
Carl Duiv­en­vo­or­den (Change Your Corner)
Making the Shift to Social Enterprise

This course focus­es on the orga­ni­za­tion­al and gov­er­nance changes that need to take place for a tra­di­tion­al non-prof­it to suc­cess­ful­ly move into the social enter­prise are­na. It is par­tic­u­lar­ly rel­e­vant to the Boards and senior staff of non prof­its how­ev­er also of inter­est to fun­ders and oth­ers inter­est­ed in the emerg­ing field of social enter­prise. Through pre­sen­ta­tions, inter­ac­tive group exer­cis­es, and case stud­ies par­tic­i­pants will learn:

  • How to deter­mine if social enter­prise is right for their organization
  • How to assess their non-profit’s readi­ness and capacity
  • How to assess the fea­si­bil­i­ty of their busi­ness ideas
  • The keys to launch­ing a suc­cess­ful social enterprise 
  • What resources are avail­able to help in NB
Online Work­shop — 5 hours (2 * 2.5 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able
Managing Your Anxiety

Are you feel­ing overwhelmed? 


Anx­i­ety is a com­mon reac­tion to uncer­tain­ty. We can get over­whelmed with the what-ifs,” result­ing in feel­ing over­whelmed and stressed. Learn how to man­age the men­tal storm in this online work­shop. You will learn about anx­i­ety and its symp­toms, as well as four prac­ti­cal tips and strate­gies you can use to decrease your symp­toms. 


Max­i­mum num­ber of par­tic­i­pants: 15

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)


Facil­i­ta­tors (French)
Monique Gal­lie (Gal­lie Exec­u­tive Advi­so­ry Inc.)
Measuring and Evaluating Impact

In today’s not-for-prof­it and social enter­prise world, every­one from gov­ern­ment to foun­da­tions, angel investors, con­sumers, and vol­un­teers want to know what kind of a dif­fer­ence is being made by our orga­ni­za­tions. It is impor­tant to be able to demon­strate the val­ue and impact of the work we are doing, and this goes beyond anec­do­tal sto­ries, to the mea­sure­ment of impact and social return on investment.

Includ­ed in this inter­ac­tive work­shop are top­ics such as:

  • What do You Want to Know and Show?
  • Map­ping Your Infor­ma­tion Needs
  • Mea­sur­ing Impact and Demon­strat­ing Value
  • Social Return on Invest­ment (SROI)
  • How to use Per­for­mance Indicators
  • Col­lect­ing and Analysing Data
  • Using and Shar­ing Results
Online Work­shop — 4 hours (2 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able
Preparing Your Non-profit for the New Normal

Need help get­ting back to busi­ness at your Non-Profit? 

Prepar­ing your orga­ni­za­tion or work­place for the return of on-site teams and clients can be daunt­ing. As we con­sid­er new ways of work­ing togeth­er, includ­ing mixed at-home and on-site team mem­bers, we need to build a tran­si­tion plan that address­es safe­ty con­cerns, anx­i­eties over return­ing to work, redis­tri­b­u­tion of respon­si­bil­i­ties and build­ing new ways to engage teams and clients. 

This two-hour online work­shop will pro­vide you with the tools and skill set to get you started!

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able
Re-Imagining Long-Term Care Homes

Re-imag­in­ing long-term care homes – the new normal.

Long-term care homes are vul­ner­a­ble as a result of a glob­al pan­dem­ic. The restric­tions required to mit­i­gate COVID-19 will con­tin­ue for the fore­see­able future.

Facil­i­tat­ed by Tanya Chap­man, this series of three 90-minute free online work­shops will assist your team to devel­op an action plan for the new nor­mal; and to think through the design, struc­ture and access to long-term care.

Your new plan will help you to:

  • Define the new nor­mal: how you will deliv­er ser­vice in a dif­fer­ent way, under­stand the gaps between now” and the new normal”

  • Tran­si­tion to the new nor­mal: devel­op a detailed action plan, deter­mine how to man­age the change

  • Mon­i­tor the new nor­mal: know what and how to mon­i­tor, when to adjust again, and who is involved

You will leave with a toolk­it and an action­able plan to address your indi­vid­u­al­ized needs.

Online Work­shop — 4.5 hours (3 * 1.5 hour)

Facil­i­ta­tors (Eng­lish)
Tanya Chap­man (The Chap­man Group)


Facil­i­ta­tors (French)
*Unavail­able
Recruiting and Retaining Talent through Continuous Improvement

Look­ing for the secret to recruit­ing and retain­ing good tal­ent? Do you want to moti­vate and engage the employ­ees you already have? You might want to con­sid­er intro­duc­ing a con­tin­u­ous improve­ment program. 

In this inter­ac­tive online work­shop with Jen­nifer Deware you will learn the ben­e­fits of con­tin­u­ous improve­ment, and how to imple­ment it in you busi­ness, regard­less of your indus­try or sector.

Can be an online or in-per­son work­shop — 4 hour (2 * 2 hour)

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Secrets to Effective Team Engagement

Look­ing for some­thing unique to active­ly engage your team and break down silos? 

Look­ing for a fun, inter­ac­tive, and strate­gic approach to close gaps in your team com­mu­ni­ca­tions, address dif­fi­cult top­ics, and raise the Lead­er­ship aware­ness of your team, while expe­ri­enc­ing trans­for­ma­tive growth? 

The Lead­er­ship Dis­cov­ery expe­ri­ence is the solu­tion you are look­ing for! 

Recent research from McK­in­sey reveals, The tumult of the past year prompt­ed many to reflect on their pur­pose and val­ues and research shows over two-thirds of employ­ees say their sense of pur­pose is defined by work.” 

Imag­ine hav­ing your team high­ly engaged in an inter­ac­tive round­table expe­ri­ence that guides them to active­ly dis­cov­er cre­ative ways to con­nect and par­tic­i­pate in work­ing togeth­er with a stronger sense of pur­pose and productivity. 

Trans­for­ma­tion takes place through thought pro­vok­ing exer­cis­es and ques­tions that shed light on team mem­ber buy-in and lead­er­ship aware­ness. You will wit­ness team dynam­ics in real time! 

This two-hour in-per­son­/on­line learn­ing expe­ri­ence work­shop will give you prac­ti­cal tech­niques to help you nav­i­gate lead­er­ship in this post pan­dem­ic era. 

This will ben­e­fit any group of peo­ple work­ing togeth­er on a com­mon goal.


By the end of this work­shop par­tic­i­pants will be able to:

  • Learn how to enhance capa­bil­i­ty in pro­vid­ing con­struc­tive feed­back in an effec­tive way 
  • Dis­cov­er open com­mu­ni­ca­tion strate­gies that accel­er­ate team account­abil­i­ty and productivity 
  • Expand aware­ness of unspo­ken and sub­tle pain points with focus on prac­ti­cal solu­tions to relieve stress 
  • Gain an under­stand­ing of the cur­rent trends as relates to lead­er­ship and employ­ee reten­tion in a post pan­dem­ic world 
  • Iden­ti­fy 3 gold­en ques­tions to help lead tough peo­ple and enable the entire workforce 
  • Gen­er­ate an exec­u­tive recap and eval­u­a­tion of the round­table experience


This work­shop is for you if are

  • Pas­sion­ate about great lead­er­ship and work-place cul­ture that deliv­ers pos­i­tive results 
  • You want to revis­it and engage in open dis­cus­sions with your team about growth 
  • You are look­ing to dis­cov­er ways to strength­en your team’s capabilities 
  • You want to be chal­lenged and grasp proven lead­er­ship val­ues and practices.

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Esther Hep­hz­ibah (Shine Trans­for­ma­tion Solu­tions)


Facil­i­ta­tors (French)
*Unavail­able
Slay Your Monkeys for Non-Profits

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 

Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 

Get to the root of an issue rather than deal­ing only with its symptoms

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Andy Clark (Clarkie Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
Social Enterprise

A social enter­prise is a busi­ness with social goals that sells products/​services in the mar­ket­place and rein­vests its prof­its into social, envi­ron­men­tal or cul­tur­al goals. This course is geared to any­one inter­est­ed in learn­ing more about how the social enter­prise mod­el can meet their goals. Par­tic­i­pants will come away with a deep­er under­stand­ing of what a social enter­prise is and:

  • Learn about the oppor­tu­ni­ties for social enterprise
  • Bet­ter under­stand the risks and challenges 
  • Gain tools to help assess if social enter­prise will work for your busi­ness idea
  • Learn about the var­i­ous struc­tures of social enterprise
  • Find out about resources to sup­port social enter­prise in New Brunswick and beyond
Online Work­shop — 2.5 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able
Social Finance and Social Innovation

Times are chang­ing for non­prof­its in Canada. 

Fund­ing through grants and dona­tions is going the way of the dodo bird and being used less and less by gov­ern­ment and foun­da­tions. Today, orga­ni­za­tions are being expect­ed to use social inno­va­tion and new tools under the social finance umbrel­la such as impact invest­ing, out­comes-based fund­ing, social pro­cure­ment, and even investor tax cred­its to fund many of their pro­grams and services. 

Learn more about these new tools and about the fed­er­al gov­ern­men­t’s Invest­ment Readi­ness and Social Finance Funds that are rolling out across the coun­try. This work­shop is geared to any­one who wants to learn more about the new way for­ward in financ­ing co-ops, social enter­prise, and com­mu­ni­ty initiatives.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Wendy Keats (Keats & Asso­ciates)


Facil­i­ta­tors (French)
*Unavail­able
Strategic and operational planning

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure? 

In this work­shop, you will learn to shape your future with con­fi­dence and clarity. 

It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure?In this work­shop, you will learn to shape your future with con­fi­dence and clar​i​ty​.It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.


By the end of this work­shop par­tic­i­pants will be able to: 

  • Explore and iden­ti­fy the core val­ues of the organization 
  • Iden­ti­fy a clear mis­sion and vision that reflect the orga­ni­za­tion, its man­date, and aspirations. 
  • Estab­lish an action plan for set­ting up a new organization. 
  • Crit­i­cal­ly assess and eval­u­ate the mis­sion, vision, and val­ues of an organization.

Peut être un ate­lier en ligne ou en per­son­ne — 6 heures (2x 3heures)

Facil­i­ta­tors (Eng­lish)
Bruce Joshua (Cap­stan Con­sult­ing Ltd.)


Facil­i­ta­tors (French)
Bruce Joshua (Cap­stan Con­sult­ing Ltd.)
Strategic Management of Social Media

The train­ing will allow par­tic­i­pants to dis­cov­er cur­rent trends and issues relat­ed to social media. The sec­ond part of the work­shop will con­sist of estab­lish­ing your co-op’s social media strat­e­gy by explor­ing the com­po­si­tion of the mes­sage, how to broad­en its audi­ence and pro­gram­ming tools.



  • Set orga­ni­za­tion­al goals on social media

  • Cre­ate the per­sona of the organization

  • List the themes of the plat­forms used

  • Dis­cov­er cur­rent trends on social media

  • Explain the dif­fer­ent types of junk on social media

  • Iden­ti­fy pro­gram­ming tools
Online Work­shop — 3 hours
Strategic Planning

The work­shop enables par­tic­i­pants to gain knowl­edge about the strate­gic and oper­a­tional plan­ning process while focus­ing on the sequences and steps nec­es­sary to devel­op, update and mea­sure the results and out­comes of the plan­ning exercise. 

Par­tic­i­pants will be engaged by shar­ing and exchang­ing with oth­ers to bet­ter under­stand the chal­lenges and issues faced by board mem­bers and man­agers in plan­ning for the future. 

Learn­ing objectives: 

  • Under­stand the process, require­ments and con­di­tions for devel­op­ing a strate­gic plan. 
  • Engage board mem­bers in a par­tic­i­pa­to­ry process in devel­op­ing a strate­gic and oper­a­tional plan. 
  • Rec­og­nize the lim­its of strate­gic plan­ning due to their depen­dence on resources (finan­cial and human) and the choic­es to be made. 
  • Trans­late con­cepts into real-life sit­u­a­tions that orga­ni­za­tions face today and in the future. 
  • Devel­op an eval­u­a­tion mech­a­nism to assess the process and ulti­mate out­comes of the strate­gic plan­ning exercise
Online Work­shop — 3 hour

Facil­i­ta­tors (Eng­lish)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)


Facil­i­ta­tors (French)
Jean-Guy Vien­neau (JGV Con­sul­tants Inc.)
Strategies for discussing work at home

Being an entre­pre­neur, leader or exec­u­tive comes with its share of chal­lenges, espe­cial­ly with regards to dis­cussing your work with those clos­est to you. This work­shop will help you devel­op essen­tial entre­pre­neur­ial com­mu­ni­ca­tion skills to help build strong and har­mo­nious rela­tion­ships, all the while main­tain­ing a work-life balance. 

Dur­ing this inter­ac­tive work­shop, you will learn how to have impor­tant and dif­fi­cult con­ver­sa­tions about your busi­ness (or pro­fes­sion­al life). You will explore effec­tive com­mu­ni­ca­tion tech­niques that will help you share your goals, chal­lenges and suc­cess­es with your fam­i­ly and friends. 

Whether you are are a small busi­ness own­er, a CEO, a senior man­ag­er, an Exec­u­tive Direc­tor, or are self-employed, this work­shop will help you improve your rela­tion­ships, improve your influ­ence, and help you build a sol­id foun­da­tion for the suc­cess of your busi­ness or organization!

Can be an online or in-per­son work­shop — 2hours

Facil­i­ta­tors (Eng­lish)
Lisette Doucet (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Lisette Doucet (Cen­tre Inspire­Ac­tion Centre)
Supervisor Series

This series of online class­es is ide­al for the new super­vi­sor or any­one who wish­es to sharp­en their super­vi­so­ry skills. 


Par­tic­i­pants will be able to apply lead­er­ship con­cepts and use them as points of dis­cus­sion through real life sce­nar­ios. Each month we will intro­duce new con­cepts and activ­i­ties to keep dis­cus­sions dynam­ic. These online class­es which will last 2 hours and will be offered once a month, will include sim­u­la­tions and month­ly coach­ing from an HR Spe­cial­ist and a Pro­duc­tiv­i­ty Expert. 

·

Lead­er­ship 101: The Basics of Lead­er­ship today.

Explore the con­cept of Authen­tic Lead­er­ship through activ­i­ties that will help iden­ti­fy your own lead­er­ship style. 


Set­ting Expec­ta­tions and Man­ag­ing Performance

Dis­cuss best prac­tices that ensure every­one across the orga­ni­za­tion is on the same page. Learn the dif­fer­ences between Coach­ing &Feedback while apply­ing tech­niques for both approaches. 


Moti­vat­ing Teams

No indi­vid­ual cre­ates as much val­ue alone as they do as part of a team. What moti­vates indi­vid­u­als to show up, on time and do a great job every day? Under­stand­ing those moti­va­tors is crit­i­cal to increas­ing a team’s pro­duc­tiv­i­ty and the val­ue they cre­ate for their customers. 


Pro­duc­tiv­i­ty for the Team

The word pro­duc­tiv­i­ty” is mis­un­der­stood. Many peo­ple work very hard every day yet are not as pro­duc­tive as they could be or should be. Most pro­fes­sion­als are not trained in the field of oper­a­tional excel­lence & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. This ses­sion will focus on what is val­ue added for your teams and how to elim­i­nate the waste. 


Man­ag­ing Conflict

How to over­come the chal­lenges of avoid­ing con­flict and learn the steps in find­ing com­mon ground. Dis­cuss var­i­ous approach­es to effec­tive­ly nav­i­gate through dif­fi­cult con­ver­sa­tions with confidence. 


Dai­ly Man­age­ment for Improvement

One of the most engag­ing tools for any team. This day will train the team on how to run effi­cient dai­ly hud­dles (57 mins. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day and how they are doing (the score).

Online Work­shop — 12 hours (6 * 2 hours)

Facil­i­ta­tors (Eng­lish)
Jen­nifer DeWare (Visu­ali­iz Man­age­ment Con­sult­ing)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)
Jason Sirois (Visu­ali­iz Man­age­ment Consulting)
Team Engagement from a Distance

You will learn to use lead­er­ship tech­niques that engage employ­ees to con­tribute more, adapt quick­ly to every­day changes and stress and main­tain high­ly pro­duc­tive work­ing rela­tion­ships… all while work­ing in from a distance! 

Being part of a pro­duc­tive team requires the abil­i­ty to lead dur­ing these times of change while keep­ing employ­ees engaged. This work­shop will help par­tic­i­pants devel­op their lead­er­ship skills to adapt to our chang­ing work­place land­scape. Find out how you can improve engage­ment with­in your team dur­ing this work­shop that will focus on the following: 


  • Eval­u­ate your own orga­ni­za­tions health and resilience, plus new ways to lead 
  • Use engage­ment strate­gies to effec­tive­ly man­age teams at a distance 
  • Review ways to cre­ate trust and accountability 
  • Iden­ti­fy oppor­tu­ni­ties to cel­e­brate pos­i­tive outcomes 
  • Devel­op an action plan that can be applied immediately


Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Online Work­shop — 2 hours

Facil­i­ta­tors (Eng­lish)
Car­olyn Wat­son (Cwat­son HR Con­sult­ing)


Facil­i­ta­tors (French)
*Unavail­able
The Importance of Self-Esteem at Work

Dur­ing this work­shop, you will learn to rec­og­nize the dif­fer­ence between self-esteem and self-con­fi­dence. You will dis­cov­er the impor­tance of self-esteem and how to devel­op it with­in you. Self-Esteem has a sig­nif­i­cant impact on many essen­tial employ­ee out­comes, such as moti­va­tion, job sat­is­fac­tion, work rela­tion­ships, change man­age­ment, orga­ni­za­tion­al com­mit­ment, and over­all job per­for­mance. Self-esteem affects our behav­iour in both our pro­fes­sion­al and per­son­al life. There­fore, by tak­ing part in this work­shop, we are help­ing our employ­ees access tools that will help them to see their val­ue and/​or improve the way they per­ceive them­selves. This will help them reach their full poten­tial and improve their work performance.

Dur­ing this work­shop, many top­ics will be discussed: 

  • Rec­og­niz­ing the dual­i­ty that exists with­in us (Ego ver­sus Heart). 
  • Know­ing your inner-self better. 
  • The impor­tance of I am”.
  • The pow­er of influence. 
  • Learn­ing to bet­ter express your­self in a pos­i­tive and authen­tic way. 
  • A visu­al­iza­tion exer­cise to bet­ter con­nect with yourself.


SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

Can be an online or in-per­son work­shop — 3hours

Facil­i­ta­tors (Eng­lish)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Centre)
The Power of Beliefs at Work

This work­shop will allow you to under­stand the impor­tance of becom­ing aware of your beliefs. You will learn how to replace your lim­it­ing beliefs with pos­i­tive and con­struc­tive beliefs. 

This ses­sion will allow you to reflect on all aspects of your life. 

Dur­ing this work­shop, we will discuss: 

  • The pow­er of your beliefs. 
  • The pow­er of per­cep­tion”.
  • The dual­i­ty that exists with­in us (Ego ver­sus Heart). 
  • Rec­og­niz­ing our lim­it­ing beliefs in both our pro­fes­sion­al and per­son­al life. 
  • The thought process that allows you to replace your lim­it­ing beliefs. 

SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

Can be an online or in-per­son work­shop — 3hours

Facil­i­ta­tors (Eng­lish)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Julie Théri­ault Gui­tard (Cen­tre Inspire­Ac­tion Centre)
Thriving in Uncertain Times – How the Board Can Help?

As the world responds to COVID-19, many non-prof­its are strug­gling to achieve their mis­sion while sup­port­ing the com­mu­ni­ty and sur­viv­ing the cri­sis them­selves. What is the role of the Board in a cri­sis? This inter­ac­tive online work­shop will address key issues fac­ing Not for Prof­it Board Mem­bers today such as:

  • The impact of new laws, reg­u­la­tions and support
  • CEO over­sight · Risk assess­ment and management 

  • Orga­ni­za­tion­al events and fundraising

  • Finances and Investments 

  • Staff safe­ty

  • Deci­sion mak­ing, Board meet­ings, AGMs 

  • Cri­sis com­mu­ni­ca­tions planning.

Online Work­shop — 2 hour

Facil­i­ta­tors (Eng­lish)


Facil­i­ta­tors (French)
*Unavail­able
Understanding and Appreciating Different Personalities at Work

Work­ing effi­cient­ly with dif­fer­ent per­son­al­i­ty types is ben­e­fi­cial to sus­tain a strong team and healthy work environment. 

Per­son­al­i­ty Dimen­sions® is a human rela­tions tool which is pre­sent­ed in an infor­ma­tive, inter­ac­tive, fun and self-dis­cov­ery for­mat. It is based on lead­ing-edge research, which helps to explain what moti­vates behav­iour in peo­ple with dif­fer­ent per­son­al­i­ties or tem­pera­ments. Par­tic­i­pants will: 

  • Learn about the 4 dif­fer­ent per­son­al­i­ty types. 
  • Dis­cov­er their own per­son­al­i­ty type and uncov­er their unique blend of strengths and weaknesses. 
  • Learn to appre­ci­ate oth­ers’ differences.

Where effec­tive train­ing and devel­op­ment is essen­tial for meet­ing strate­gic objec­tives – an under­stand­ing of per­son­al­i­ty the­o­ry is a very effec­tive tool in facil­i­tat­ing team cre­ation and build­ing; improv­ing com­mu­ni­ca­tion and inter­per­son­al rela­tion­ships; enhanc­ing cus­tomer ser­vice and sat­is­fac­tion; and in pro­vid­ing inno­v­a­tive solu­tions to prob­lems by tap­ping into the cre­ative ener­gy of every tem­pera­ment preference.


This work­shop can also be pre­sent­ed in a half-day workshop

Can be an online or in-per­son work­shop — 7.00 hours

Facil­i­ta­tors (Eng­lish)
Melis­sa Irvine (Cen­tre Inspire­Ac­tion Cen­tre)
Renel Ouel­lette (Cen­tre Inspire­Ac­tion Cen­tre)


Facil­i­ta­tors (French)
Melis­sa Irvine (Cen­tre Inspire­Ac­tion Cen­tre)
Renel Ouel­lette (Cen­tre Inspire­Ac­tion Centre)
Understanding Workplace Harassment

Work­safeNB, imple­ment­ed new reg­u­la­tions in April 2019 that define harass­ment and require all employ­ers to have an inter­nal Harass­ment Code of Prac­tice. Most employ­ers have nev­er dealt with harass­ment reg­u­la­tions and may feel lost about the ter­mi­nol­o­gy used in the def­i­n­i­tion, how to talk to employ­ees about harass­ment, what these behav­iours look like in real life, what the rea­son­able thresh­olds are for action and what to do when action is required. These are all top­ics that are cov­ered in Under­stand­ing Work­place Harassment


By the end of this work­shop, par­tic­i­pants will be able to:

• Explain the Work­safeNB harass­ment definition, 

• Enu­mer­ate the NB Human Rights Act grounds of discrimination, 

• Dis­tin­guish between per­son­al harass­ment, sex­u­al harass­ment, poi­soned work­place and abuse of authority, 

• Describe behav­iours that could meet these cat­e­gories of harassment, 

• Illus­trate how to talk to employ­ees about work­place harassment, 

• Rec­og­nize and react to an employ­ee dis­clo­sure of harassment, 

• Describe the Work­safeNB oblig­a­tion to act on an employ­ee dis­clo­sure of harassment, 

• Iden­ti­fy appro­pri­ate action to take on an employ­ee dis­clo­sure of harassment, 

• Choose between an inter­nal and exter­nal inves­ti­ga­tion, and 

• Apply the steps set out in your own Harass­ment Code of Practice.


This work­shop is for you if… 


• you have nev­er dealt with work­place harass­ment reg­u­la­tions before, 

• you feel ner­vous about address­ing harass­ment in the workplace, 

• you are not sure how to react to an employ­ee dis­clo­sure of harass­ment, or 

• you are con­fused or wor­ried about apply­ing the Work­safeNB harass­ment regulations.

2 hours — Online

Facil­i­ta­tors (Eng­lish)
Nicole Smith (Nicole Smith Con­flict Man­age­ment)


Facil­i­ta­tors (French)
Nicole Smith (Nicole Smith Con­flict Management)