Workshops - Training for Non-Profit Sector 

Account­abil­i­ty helps to ensure that every employ­ee will take respon­si­bil­i­ty for their per­for­mance and behav­iors and con­tin­ue to man­age this respon­si­bil­i­ty. When we imple­ment goals and com­mu­ni­cate with one anoth­er, we can achieve pow­er­ful results. Build­ing an account­able work­place requires strong team­work and col­lab­o­ra­tion. Every team mem­ber must have a strong under­stand­ing of the val­ues of the com­pa­ny and rec­og­nize the impor­tance of their ded­i­ca­tion, in order to attain success.

This course will pro­vide you with infor­ma­tive tools and prac­ti­cal strate­gies that can be used to help empow­er the team to work towards achiev­ing the ben­e­fits of account­abil­i­ty. Account­able employ­ees will fuel per­for­mance and pro­duc­tiv­i­ty and gen­er­ate an enhanced workplace. 

Tar­get audi­ence: Lead­ers, super­vi­sors, managers

Ben­e­fits:

• To increase employ­ee account­abil­i­ty and ensure the employ­ee takes respon­si­bil­i­ty for their per­for­mance and behaviors. 

Learn­ing Objectives:

1. Define account­abil­i­ty and per­son­al account­abil­i­ty and dif­fer­en­ti­ate between own­er­ship and accountability 

2. Use feed­back as a tool to enhance per­for­mance and under­stand the bar­ri­ers of work­place accountability 

3. Focus on build­ing account­abil­i­ty lead­er­ship and effec­tive­ly set SMART goals 

4. Iden­ti­fy the com­po­nents of the cycle of accountability 

5. Work towards achiev­ing the ben­e­fits of accountability 

Dai­ly Man­age­ment is one of the most engag­ing tools for any team. These two days will train the team on how to run effi­cient dai­ly hud­dles (5−7 mins) in order to keep them work­ing effi­cient­ly with­out lengthy meet­ings. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day/​week and how they are doing (the score) while at the same time facil­i­tat­ing the reduc­tion of inter­rup­tions and increas­ing time spent on val­ue added work. In this ses­sion, you and you team will: 

• learn how to moti­vate employ­ees with­out cake & piz­za parties 
• be intro­duced to dai­ly man­age­ment tech­niques that dri­ve team performance 
• learn how to cre­ate a visu­al man­age­ment board for the team to know the score

We all have bar­ri­ers, whether it is on a pro­fes­sion­al and/​or per­son­al lev­el. This work­shop will allow you to rec­og­nize your bar­ri­ers and dis­cov­er solu­tions that you can use to elim­i­nate these bar­ri­ers from your life. Many par­tic­i­pants leave this work­shop with a new lease on life and learn to dis­cov­er their full poten­tial to bet­ter per­form in their life in general. 

Through­out this work­shop, you will learn about: 

• The impor­tance of iden­ti­fy­ing bar­ri­ers that keep us from mov­ing for­ward in our work and/​or per­son­al life. 
• The impor­tance of the pow­er of our thoughts. 
• The sys­tem of our beliefs. 
• Many tools that will help you bet­ter self-reflect. 

SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

Part 1: Cre­ate posts that engage and help turn fol­low­ers into buyers. 

This work­shop is right for you if you are strug­gling to get engage­ment on your posts, you can’t fig­ure out what to post, and you want an eas­i­er process for posting. 

• Under­stand the dif­fer­ence between post­ing to post and post­ing to cre­ate buyers 
• Deter­mine the right con­tent mix for your business 
• Learn tips that will help you increase post engage­ment and visibility 
• Learn how to use Face­book Pub­lish­ing Tool 

Part 2: Ana­lyt­ics: under­stand your insights & save time

This work­shop is right for you if you want to under­stand how your posts are per­form­ing and con­tin­u­al­ly improve your engage­ment results. 

• Learn how to use Face­book Insights, and how eval­u­ate your posts. 
• Dis­cov­er and exper­i­ment with repur­pos­ing posts so you don’t always have to come up with new ideas. 
• Learn time-sav­ing tips that will help you sched­ule a month of posts at a time.

Most busi­ness­es are using Face­book, but their efforts are not pay­ing off because just post­ing about what you sell is a turn-off that does­n’t trans­late into sales. Learn how to cre­ate a Face­book strat­e­gy unique to your busi­ness that will help you get more engage­ment and more sales for your efforts.

• Cre­ate a strat­e­gy that encour­ages con­nec­tion and loy­al­ty, and makes it eas­i­er to come up with ideas.
• Sell on Face­book with­out being sale-sy and turn­ing off your fans.
• Boost engage­ment and con­ver­sion just by chang­ing how you post.

Pro­fes­sion­als are tech­ni­cal experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most pro­fes­sion­als are not how­ev­er trained in the field of oper­a­tional effi­cien­cy & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. We have cre­at­ed a soci­ety that judges peo­ple based on how busy they are ver­sus how pro­duc­tive they are, and this is dri­ving the wrong behav­iors in our work­places. In this work­shop your team will: 

• be intro­duced to what pro­duc­tiv­i­ty tru­ly is and is not, and why you should care 
• learn how to iden­ti­fy what is the true pri­or­i­ty work you need to focus on 
• find the min­utes & even hours you are unknow­ing­ly los­ing each day 
• learn how to max­i­mize and opti­mize the time you have at work

Can­va is a user-friend­­ly pro­gram that allows even the most ama­teur com­put­er user to cre­ate their own qual­i­ty projects. There are so many dif­fer­ent tem­plates and designs that you can use that you will nev­er run out of ideas for visu­al con­tent to use in your busi­ness or organization. 

This work­shop is for any­one look­ing to up their Can­va game to cre­ate stun­ning designs in no time with unlim­it­ed access to pre­mi­um con­tent, more pow­er­ful design tools, and AI-pow­ered magic.

By the end of this work­shop par­tic­i­pants will be able to: 

• Mas­ter the user-friend­ly fea­tures of Can­va Pro to cre­ate pro­fes­sion­al-qual­i­ty projects effortlessly. 
• Uti­lize a wide range of tem­plates, designs, and tools to gen­er­ate visu­al­ly com­pelling con­tent for their busi­ness or organization. 
• Acquire prac­ti­cal skills to enhance their visu­al com­mu­ni­ca­tion strate­gies and ele­vate the qual­i­ty of their designs efficiently.

You’ve Built a Diverse Team, But Have You Built an Inclu­sive Cul­ture and Work environment ? 

It’s one thing to have a diverse team. It’s anoth­er to unleash that team’s poten­tial by cre­at­ing an inclu­sive envi­ron­ment through a sol­id under­stand­ing of each team mem­ber’s pre­ferred com­mu­ni­ca­tion style, moti­va­tors and the ide­al envi­ron­ment where they can bring their best for­ward. Orga­ni­za­tions reap the ben­e­fits of diver­si­ty — when employ­ees bring their authen­tic selves to work! Research also shows that diverse teams are more pro­duc­tive, inno­v­a­tive, and engaged when the right skills are devel­oped to con­duct mean­ing­ful con­ver­sa­tions and uncov­er com­mon ground which are nec­es­sary to engage in inclu­sive con­ver­sa­tions. In this inclu­sion focused work­shop, you find out how to con­duct an explorato­ry self-assess­ment to bet­ter under­stand your­self and your team, learn strate­gies to go from polar­iza­tion to com­mon ground, and dis­cov­er prac­ti­cal tech­niques for build­ing a strong foun­da­tion of trust and inclu­sion. We can­not cre­ate envi­ron­ments that are wel­com­ing and invit­ing of dif­fer­ences if we aren’t able to rec­og­nize and adapt across those dif­fer­ences through inclu­sive communication. 

By the end of this work­shop par­tic­i­pants will be able to: 

• Under­stand the com­mu­ni­ca­tion style of oth­ers and how to con­nect to them irre­spec­tive of the differences 
• Assess cul­tur­al com­pe­tence in 7 key areas of influ­ence and how it impacts team productivity 
• Iden­ti­fy spe­cif­ic com­mu­ni­ca­tion styles that strength­en team engage­ment and fos­ter inclusion 
• Cre­ate an accom­pa­ny­ing action plan to pro­vide guid­ance as they move into new lev­els of aware­ness and understanding.

Uni­ty in Diver­si­ty: Build­ing a Cul­ture of Inclusion 

This lead­er­ship and team series con­tains two work­shop mini-series. Each one is designed to help ele­vate work­place cul­ture through recog­ni­tion of the val­ue and con­tri­bu­tion that diver­si­ty, equi­ty, and inclu­siv­i­ty add to an orga­ni­za­tion. First, by iden­ti­fy­ing and under­stand­ing per­son­al, team, and orga­ni­za­tion­al key guid­ing prin­ci­ples, and then by using this learn­ing to increase belong­ing, safe­ty, and pur­pose by active­ly engag­ing in a col­lec­tive applied learn­ing project. 

Mod­ule 1 (of 2): Cul­tur­al Impact Aware­ness: Val­ues in the Work­place and Beyond

Work­shop 1 (2 hours): Pil­lars of Pur­pose: Core Val­ues as Cor­ner­stones of Work­place Success

Objec­tives:

• Par­tic­i­pants will gain an under­stand­ing of per­son­al cul­tur­al val­ues as ​“guid­ing prin­ci­ples” and be intro­duced to the vital role they play in con­tribut­ing to work­place culture.
• Par­tic­i­pants will iden­ti­fy their Core Val­ues and pin­point where and how they show up in life and in their organization. 

Work­shop 2 (2 hours): Beyond the Sur­face: The Influ­ence of Val­ues & Beliefs on Inclu­sive Practices

Objec­tives:

• Par­tic­i­pants will make con­nec­tions between core val­ues and their beliefs/​influences and moti­va­tions in rela­tion to their pro­fes­sion­al pres­ence, per­for­mance, and cul­tur­al impact in the orga­ni­za­tion­al work­place setting.
• Par­tic­i­pants will acknowl­edge the impor­tance of being aware of core val­ues by con­sid­er­ing the impact that aligned and diver­gent val­ues, beliefs, and moti­va­tions can have on work­place cul­ture, and iden­ti­fy sup­port­ive ways to use this information. 

Work­shop 3 (2 hours): Chart­ing the Course: Map­ping the Jour­ney of Per­son­al Val­ues and Orga­ni­za­tion­al Culture

Objec­tive:

• Par­tic­i­pants will cre­ate a per­son­al val­ues map

Mod­ule 2: Prac­ti­cal Appli­ca­tion of Cul­ture and Lead­er­ship in Your Workplace 

This lead­er­ship and team series con­tains two work­shop mini-series. Each one is designed to help ele­vate work­place cul­ture through recog­ni­tion of the val­ue and con­tri­bu­tion that diver­si­ty, equi­ty, and inclu­siv­i­ty add to an orga­ni­za­tion. First, by iden­ti­fy­ing and under­stand­ing per­son­al, team, and orga­ni­za­tion­al key guid­ing prin­ci­ples, and then by using this learn­ing to increase belong­ing, safe­ty, and pur­pose by active­ly engag­ing in a col­lec­tive applied learn­ing project. 

Work­shop 1 (2 hours): Build­ing Blocks: Iden­ti­fy­ing Skills and Action Steps for an Inclu­sive Workplace

Objec­tives: 

• Par­tic­i­pants will iden­ti­fy per­son­al and pro­fes­sion­al skills and com­pe­ten­cies required to cre­ate and sup­port an inclu­sive work­place culture. 
• Par­tic­i­pants will estab­lish an area of focus in which their val­ues, skills and com­pe­ten­cies may be effec­tive­ly demon­strat­ed for the ben­e­fit of their work­place community. 
• Par­tic­i­pants will be intro­duced to a three-part plan they will devel­op to guide their learn­ing and active­ly engage them in imple­ment­ing what they have learned dur­ing Mod­ule 1 and 2 of this work­shop series. 

Work­shop 2 (2 hours): Chart­ing the Course: Tools and Tech­niques for Work­place Inclusion

Objec­tives:

• Par­tic­i­pants will estab­lish a clear vision for the inclu­sive work­place they want their orga­ni­za­tion and its peo­ple to experience. 
• Par­tic­i­pants will gain insight on and select effec­tive best prac­tices and strate­gies for cre­at­ing an inclu­sive work­place cul­ture in their organization. 
• Par­tic­i­pants will exam­ine the val­ue of eval­u­at­ing the progress and impact of their ​“Cre­at­ing an Inclu­sive Work­place” action plan.

Work­shop 3 (2 hours): Nav­i­gat­ing Obsta­cles: Solu­tions for Imple­ment­ing Inclu­sive Action Plans

Objec­tives:

• Par­tic­i­pants will iden­ti­fy poten­tial bar­ri­ers to imple­ment­ing their action plan for cre­at­ing an inclu­sive work­place and gen­er­ate ideas for over­com­ing them. 
• Par­tic­i­pants will syn­the­size their learn­ing by mak­ing con­nec­tions to how per­son­al and orga­ni­za­tion­al val­ues, skills, strengths, and com­pe­ten­cies con­tribute to cre­at­ing safe­ty and belong­ing in the workplace. 
• Par­tic­i­pants will com­plete the final sec­tion of their action plan and con­sid­er what imple­men­ta­tion sup­ports they may want to access to increase success.

Just about every­one finds deliv­er­ing con­struc­tive crit­i­cism chal­leng­ing. If done cor­rect­ly, the feed­back will pro­vide great ben­e­fits to your orga­ni­za­tion. It helps nul­li­fy prob­lem­at­ic behav­iours and devel­op well-round­ed and pro­duc­tive employees. 

In these inter­ac­tive online work­shops, lead­er­ship expert Monique Gal­lie will pro­vide valu­able knowl­edge and skills to assist you with this task.

• Under­stand when feed­back should take place and learn how to pre­pare to deliv­er the con­struc­tive criticism
• Deter­mine the appro­pri­ate atmosphere 
• Iden­ti­fy the prop­er steps to be tak­en dur­ing the session
• Know how emo­tions and cer­tain actions can neg­a­tive­ly impact the effects of the meeting
• Learn how to set goals with the employ­ee and the best tech­niques for fol­low­ing up

Attend this inter­ac­tive online work­shop to gain action­able tips and tools to help employ­ees quick­ly adapt to every­day changes and stress. 

Through engag­ing facil­i­ta­tion by Tanya Chap­man, you will leave the course know­ing the crit­i­cal ele­ments of employ­ee moti­va­tion and performance.

• Revis­it­ing the Change Curve 
• Maslow’s Hier­ar­chy of needs 
• Eval­u­ate their team’s cur­rent engagement 
• Iden­ti­fy and mit­i­gate risks mov­ing forward

Wel­come to the excit­ing jour­ney where we will learn how to mas­ter Not-For-Prof­it fundrais­ing! This course stands as the first leg of a three-part adven­ture craft­ed for the ded­i­cat­ed pro­fes­sion­als, vol­un­teers, and board mem­bers steer­ing Not-For-Prof­it orga­ni­za­tions across the vibrant land­scape of Atlantic Cana­da. We will explore the core of NFP fundrais­ing, weav­ing through the essen­tials of strate­gic plan­ning and unlock­ing the secrets to craft­ing fundrais­ing tech­niques that res­onate with this unique region. Our mis­sion is to equip you with the knowl­edge, tools, and insights nec­es­sary to launch your fundrais­ing ini­tia­tives from the ground up, ensur­ing your orga­ni­za­tion’s resilience. Pre­pare to embark on a jour­ney that will ele­vate your fundrais­ing capa­bil­i­ties, where each moment is ded­i­cat­ed to turn­ing your vision into tan­gi­ble out­comes. This course is more than a mere learn­ing expe­ri­ence; it serves as your foun­da­tion for enact­ing mean­ing­ful change with­in the Not-For-Prof­it sec­tor of Atlantic Cana­da. Togeth­er, we will under­take this trans­for­ma­tive ven­ture to achieve last­ing impact and inno­va­tion in our communities.

By the end of this work­shop par­tic­i­pants will be able to:

• Under­stand the core prin­ci­ples and prac­tices of NFP fundrais­ing, empha­siz­ing the unique con­text of Atlantic Canada. 
• Devel­op robust fundrais­ing strate­gies that align with their orga­ni­za­tion’s mis­sion, resources, and the region­al landscape. 
• Explore fundrais­ing tech­niques effec­tive in the Atlantic Cana­di­an con­text and apply them with­in their organization.

Facil­i­tat­ed by Char­tered Pro­fes­sion­al Accoun­tant Louise Bel­liveau, this inter­ac­tive online work­shops will help you understand: 

• The dif­fer­ence between orga­ni­za­tion­al struc­tures with empha­sis on not-for-prof­it enti­ties and charities.
• The dif­fer­ent pro­fes­sion­al accoun­tant reports (Com­pi­la­tion, Review and Audit) and what is need­ed in your organization.
• How to read and retrieve basic infor­ma­tion from finan­cial state­ments and your respon­si­bil­i­ties towards this information. 
  
• Which reports are avail­able to help non-prof­it orga­ni­za­tions make bet­ter man­age­ment decisions. 
  
• An overview of some Cana­da Rev­enue Agency’s required reporting.
• Direc­tors’ lia­bil­i­ties and how to pro­tect your­self as directors.

25 – 50% of time at work is not actu­al­ly spent doing some­thing of val­ue. Most orga­ni­za­tions evolve over time into ver­ti­cal silos or func­tion­al group­ings of tasks: HR, finance, man­u­fac­tur­ing, oper­a­tions, ship­ping, sales. All of these func­tion­al areas have their own pri­or­i­ties and dead­lines. But, the val­ue being cre­at­ed by the work done flows hor­i­zon­tal­ly and not ver­ti­cal­ly. This is where the waste hides. 

The waste, or non-val­ue added work, is what makes the day hard, frus­trat­ing, and often demo­ti­vat­ing. Elim­i­nat­ing the waste in your day-to-day process­es isn’t near­ly as dif­fi­cult as first being able to see it and rec­og­nize it as waste. In this work­shop, your team will: 

• learn the dif­fer­ences between func­tion­al and process focused organizations 
• be able to iden­ti­fy what val­ue added work is, ver­sus val­ue enabling & pure waste 
• learn why sim­ply adding more peo­ple or more cap­i­tal nev­er works to improve things 
• be intro­duced to all the forms of process waste and how to iden­ti­fy them 
• learn solu­tions to min­i­miz­ing & even elim­i­nat­ing waste in your processes

Ce cours vis­era à exam­in­er la ges­tion des ressources humaines bénév­oles au sein des organ­ismes à but non lucratif (OSBL). Recruter des bénév­oles, les inté­gr­er aux organ­ismes, les val­oris­er et les motiv­er ain­si qu’as­sur­er la relève des bénév­oles représente un défi de taille pour les organ­ismes et ceux-ci doivent déploy­er des efforts et des ressources dans ce sens.

Pour ce faire, les organ­ismes bénév­oles doivent éla­bor­er une stratégie pré­cise et ciblée selon les besoins et les pro­fils recher­chés. Ce proces­sus con­tinu doit devenir par­tie inté­grante des mem­bres du con­seil d’ad­min­is­tra­tion et les mem­bres des CA doivent être act­if sur ce plan.

Les apprenants ver­ront à:

• Iden­ti­fi­er les enjeux et les défis liés à la ges­tion des ressources humaines bénév­oles au sein de OSBL
• Com­bin­er les besoins des organ­ismes et les besoins des bénév­oles potentiels
• Expli­quer les dif­férents motifs et les attentes des bénévoles
• Exam­in­er les dif­férentes com­posantes néces­saires dans une stratégie de ges­tion, de recrute­ment et de relève des bénévoles
• Con­stru­ire un plan de mise en oeu­vre pour une stratégie ori­en­tée vers la ges­tion du bénévolat.

Les apprenants vont acquérir les com­pé­tences suivantes:

• Pro­fil des bénév­oles en 2020
• Impor­tance du bénévolat et com­ment attir­er de nou­veaux bénév­oles au sein des OSBL
• Out­ils pra­tiques pour con­cili­er les besoins des organ­ismes et les pro­fils disponibles
• Les facettes d’une stratégie et de sa mise en oeuvre

Les par­tic­i­pants recevront un cahi­er du par­tic­i­pant et un liste de ressources exhaus­tives sur la ges­tion des ressources humaines bénévoles

Want faster results? Then cre­ate a cul­ture of #Data-Dri­ve­nAc­count­abil­i­ty with­in your team and watch the mag­ic hap­pen. #GetRe­sults­Faster

If you are strug­gling to achieve the results you want in your orga­ni­za­tion, and you and your team mem­bers are frus­trat­ed as a result, chances are your orga­ni­za­tion lacks account­abil­i­ty struc­tures that lead to inef­fi­cien­cy and pre­vent progress. 

Through a com­bi­na­tion of inter­ac­tive online work­shops and coach­ing, Andy Clarke will guide you through the process of: 

1. Devel­op­ing an account­abil­i­ty chart for your organization
2. Assign­ing own­er­ship of key objec­tives to team members 
3. Iden­ti­fy­ing, mea­sur­ing, and mon­i­tor­ing key per­for­mance metrics 
4. Imple­ment­ing an effec­tive meet­ing struc­ture and cadence into your organization

Par­tic­i­pants must have the capac­i­ty and will­ing­ness to imple­ment change in their orga­ni­za­tion in order to achieve the desired outcomes.

Can­va is a user-friend­ly pro­gram that allows even the most ama­teur com­put­er user to cre­ate their own qual­i­ty projects. There are so many dif­fer­ent tem­plates and designs that you can use that you will nev­er run out of ideas for visu­al con­tent to use in your busi­ness or organization.

This work­shop is for any­one look­ing to cre­ate attrac­tive and pro­fes­sion­al visu­al designs for their busi­ness or orga­ni­za­tion. Whether you are an entre­pre­neur, work in mar­ket­ing or com­mu­ni­ca­tions, an admin­is­tra­tive assis­tant, or a non prof­it orga­ni­za­tion that would like their team to start cre­at­ing their own pro­fes­sion­al graph­ics, this inter­ac­tive work­shop is for you!

Do you want to: 

- Feel con­fi­dent when giv­ing con­struc­tive feedback 

- Reduce your uncer­tain­ty on address­ing neg­a­tive behaviour 

- Know how to moti­vate your team to increase pro­duc­tiv­i­ty in the workplace 

Then this course is for you! Dis­cov­er the easy 3‑step process on giv­ing effec­tive crit­i­cism to increase your cred­i­bil­i­ty and max­i­mize your poten­tial with­in your organization.

This inter­ac­tive course is designed for boards, direc­tors and senior staff of non prof­its and aimed at build­ing their knowl­edge and skills for good gov­er­nance. Top­ics include: 

• The Role and Legal Respon­si­bil­i­ties of a Board and Directors 

• Code of Con­duct and Con­flict of Interest 

• Effi­cient Board and Com­mit­tee meetings 

• Pri­or­i­ty Results Agen­das and Minutes 

• Deci­sion-Mak­ing Processes 

• Mon­i­tor­ing and Mea­sur­ing Performance

Facil­i­tat­ed by Jean-Guy Vien­neau, these inter­ac­tive online work­shops aims to equip the mem­bers of the boards of direc­tors of non-prof­it orga­ni­za­tions. Specif­i­cal­ly, this course will allow learn­ers to: 

• Iden­ti­fy the prin­ci­ples and roles of a board and members 
• Dif­fer­en­ti­ate between gov­er­nance and man­age­ment of the organization 
• Illus­trate the com­plex­i­ty of gov­er­nance and its impor­tance on the results of the organization 
• Under­stand the CA / gen­er­al man­age­ment dynamic 
• Apply con­cepts relat­ed to governance 
• Eval­u­ate the orga­ni­za­tion’s effec­tive­ness in terms of governance.

This immer­sive learn­ing expe­ri­ence is designed to equip lead­ers and employ­ers with action­able strate­gies to har­ness the eco­nom­ic poten­tial of a diverse work­force, specif­i­cal­ly address­ing the increas­ing influx of immi­grants. This hands-on work­shop focus­es on cul­ti­vat­ing inclu­sive lead­er­ship prin­ci­ples that dri­ve orga­ni­za­tion­al suc­cess and empow­er immi­grants to par­tic­i­pate ful­ly in Canada’s evolv­ing economy. 

This high­ly inter­ac­tive work­shop is designed to inspire imme­di­ate action. Par­tic­i­pants will leave not just informed but equipped with a per­son­al­ized Inclu­sive Lead­er­ship Action Plan, ready to dri­ve change in their organizations.

By the end of this work­shop par­tic­i­pants will be able to: 

• Iden­ti­fy the essen­tial 5 keys to dri­ve long-term suc­cess through diversity 
• Cre­ate a blue­print to com­bat bias­es and address Psy­cho­log­i­cal safe­ty for diverse team members 
• Design a plan for the Open Dia­logue Accel­er­a­tor in tack­ling real-time challenges 
• Inte­grate emo­tion­al intel­li­gence into their lead­er­ship approach, with a spe­cif­ic focus on empa­thy as a foun­da­tion­al element

This online work­shop will exam­ine the crit­i­cal role of the Board Chair from the selec­tion process and ori­en­ta­tion to the best prac­tices on how to build trust with stake­hold­ers, man­age group dynam­ics and rela­tion­ship between the CEO/​Executive Director.

Par­tic­i­pants will learn:

• The role and respon­si­bil­i­ties of the Board Chair

• First steps for an incom­ing Chair

• How to con­duct a Board meeting

• Facil­i­tat­ing through conflict

• Pro­vid­ing feed­back to the CEO/​Executive Director
• How to mea­sure success

Vir­tu­al or not, effec­tive teams are still rel­e­vant and impor­tant in the work­place today since they usu­al­ly pro­duce the best results. High per­form­ing teams usu­al­ly exhib­it account­abil­i­ty, pur­pose, cohe­sive­ness and col­lab­o­ra­tion. Find out how you can lead your team at a dis­tance dur­ing this work­shop that will focus on the following: 

• Iden­ti­fy dif­fer­ent meth­ods of man­ag­ing team accountability 
• Review sol­id tac­tics for com­mu­ni­cat­ing bet­ter with­in a team 
• Iden­ti­fy strengths and oppor­tu­ni­ties for improvement 
• Devel­op an action plan that can be applied immediately 

Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Learn how to achieve the desired results for your orga­ni­za­tion by lever­ag­ing the poten­tial of your team.

In this work­shop, Human Resources expert Rebec­ca McNeil from The Chap­man Group, will pro­vide valu­able knowl­edge and insights to assist you and your team in cre­at­ing an engaged workplace.

Learn­ing objectives:

• Under­stand how to cre­ate a diverse and inclu­sive team
• Under­stand team dys­func­tions and tools to sup­port pos­i­tive team development
• Dis­cuss effec­tive con­flict management 
• Learn tools that assist with under­stand­ing our­selves and each other
• Intro­duce Per­son­al Devel­op­ment Planning

This work­shop, facil­i­tat­ed by Maude Levesque, hold­er of a Bach­e­lor of Arts degree with a dou­ble major in Psy­chol­o­gy and Gen­der Stud­ies from St. Thomas Uni­ver­si­ty, aims to cov­er the basic con­cepts of the LGBTQIA2+ com­mu­ni­ty from a pro­fes­sion­al per­spec­tive. The top­ics cov­ered include learn­ing terms relat­ed to sex­u­al ori­en­ta­tion and gen­der iden­ti­ty, homo­pho­bia and trans­pho­bia in the work­place, com­ing out at work, work­place inclu­sion, and how to be an ally for LGBTQIA2+ colleagues.

By the end of this work­shop par­tic­i­pants will be able to:

• Iden­ti­fy and define terms relat­ed to sex­u­al ori­en­ta­tion and gen­der iden­ti­ty with­in the LGBTQIA2+ community. 
• Rec­og­nize instances of homo­pho­bia and trans­pho­bia in the workplace. 
• Gain access to tools and resources to fur­ther pro­mote LGBTQIA2+ inclu­sion and aware­ness with­in their workplaces. 
• Learn about con­crete actions that employ­ees and employ­ers can take to cre­ate a more inclu­sive work environment. 
• And much more!

In busi­ness, the abil­i­ty to deliv­er effec­tive pre­sen­ta­tions that cap­ti­vate, moti­vate or per­suade lenders, prospec­tive clients or poten­tial investors is a crit­i­cal skill. And how you say it is often as impor­tant as what you say. 

In part 1 of this work­shop, you will learn: 

• The four types of audience 
• How to deter­mine your key messages 
• Secrets of effec­tive orga­ni­za­tion and delivery 

Part 2 will include: 

• Tech­niques for persuasion 
• How to han­dle a Q&A
• How to use – and not use – PowerPoint

This course focus­es on the orga­ni­za­tion­al and gov­er­nance changes that need to take place for a tra­di­tion­al non-prof­it to suc­cess­ful­ly move into the social enter­prise are­na. It is par­tic­u­lar­ly rel­e­vant to the Boards and senior staff of non prof­its how­ev­er also of inter­est to fun­ders and oth­ers inter­est­ed in the emerg­ing field of social enter­prise. Through pre­sen­ta­tions, inter­ac­tive group exer­cis­es, and case stud­ies par­tic­i­pants will learn:

• How to deter­mine if social enter­prise is right for their organization
• How to assess their non-profit’s readi­ness and capacity
• How to assess the fea­si­bil­i­ty of their busi­ness ideas
• The keys to launch­ing a suc­cess­ful social enterprise 
• What resources are avail­able to help in NB

In today’s not-for-prof­it and social enter­prise world, every­one from gov­ern­ment to foun­da­tions, angel investors, con­sumers, and vol­un­teers want to know what kind of a dif­fer­ence is being made by our orga­ni­za­tions. It is impor­tant to be able to demon­strate the val­ue and impact of the work we are doing, and this goes beyond anec­do­tal sto­ries, to the mea­sure­ment of impact and social return on investment.

Includ­ed in this inter­ac­tive work­shop are top­ics such as:

• What do You Want to Know and Show?
• Map­ping Your Infor­ma­tion Needs
• Mea­sur­ing Impact and Demon­strat­ing Value
• Social Return on Invest­ment (SROI)
• How to use Per­for­mance Indicators
• Col­lect­ing and Analysing Data
• Using and Shar­ing Results

Look­ing for the secret to recruit­ing and retain­ing good tal­ent? Do you want to moti­vate and engage the employ­ees you already have? You might want to con­sid­er intro­duc­ing a con­tin­u­ous improve­ment program. 

In this inter­ac­tive online work­shop with Jen­nifer Deware you will learn the ben­e­fits of con­tin­u­ous improve­ment, and how to imple­ment it in you busi­ness, regard­less of your indus­try or sector.

Look­ing for some­thing unique to active­ly engage your team and break down silos? 

Look­ing for a fun, inter­ac­tive, and strate­gic approach to close gaps in your team com­mu­ni­ca­tions, address dif­fi­cult top­ics, and raise the Lead­er­ship aware­ness of your team, while expe­ri­enc­ing trans­for­ma­tive growth? 

The Lead­er­ship Dis­cov­ery expe­ri­ence is the solu­tion you are look­ing for! 

Recent research from McK­in­sey reveals, ​“The tumult of the past year prompt­ed many to reflect on their pur­pose and val­ues and research shows over two-thirds of employ­ees say their sense of pur­pose is defined by work.” 

Imag­ine hav­ing your team high­ly engaged in an inter­ac­tive round­table expe­ri­ence that guides them to active­ly dis­cov­er cre­ative ways to con­nect and par­tic­i­pate in work­ing togeth­er with a stronger sense of pur­pose and productivity. 

Trans­for­ma­tion takes place through thought pro­vok­ing exer­cis­es and ques­tions that shed light on team mem­ber buy-in and lead­er­ship aware­ness. You will wit­ness team dynam­ics in real time! 

This two-hour in-per­son­/on­line learn­ing expe­ri­ence work­shop will give you prac­ti­cal tech­niques to help you nav­i­gate lead­er­ship in this post pan­dem­ic era. 

This will ben­e­fit any group of peo­ple work­ing togeth­er on a com­mon goal.

By the end of this work­shop par­tic­i­pants will be able to:

• Learn how to enhance capa­bil­i­ty in pro­vid­ing con­struc­tive feed­back in an effec­tive way 
• Dis­cov­er open com­mu­ni­ca­tion strate­gies that accel­er­ate team account­abil­i­ty and productivity 
• Expand aware­ness of unspo­ken and sub­tle pain points with focus on prac­ti­cal solu­tions to relieve stress 
• Gain an under­stand­ing of the cur­rent trends as relates to lead­er­ship and employ­ee reten­tion in a post pan­dem­ic world 
• Iden­ti­fy 3 gold­en ques­tions to help lead tough peo­ple and enable the entire workforce 
• Gen­er­ate an exec­u­tive recap and eval­u­a­tion of the round­table experience

This work­shop is for you if are

• Pas­sion­ate about great lead­er­ship and work-place cul­ture that deliv­ers pos­i­tive results 
• You want to revis­it and engage in open dis­cus­sions with your team about growth 
• You are look­ing to dis­cov­er ways to strength­en your team’s capabilities 
• You want to be chal­lenged and grasp proven lead­er­ship val­ues and practices.

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 

Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 

Get to the root of an issue rather than deal­ing only with its symptoms

A social enter­prise is a busi­ness with social goals that sells products/​services in the mar­ket­place and rein­vests its prof­its into social, envi­ron­men­tal or cul­tur­al goals. This course is geared to any­one inter­est­ed in learn­ing more about how the social enter­prise mod­el can meet their goals. Par­tic­i­pants will come away with a deep­er under­stand­ing of what a social enter­prise is and:

• Learn about the oppor­tu­ni­ties for social enterprise
• Bet­ter under­stand the risks and challenges 
• Gain tools to help assess if social enter­prise will work for your busi­ness idea
• Learn about the var­i­ous struc­tures of social enterprise
• Find out about resources to sup­port social enter­prise in New Brunswick and beyond

Times are chang­ing for non­prof­its in Canada. 

Fund­ing through grants and dona­tions is going the way of the dodo bird and being used less and less by gov­ern­ment and foun­da­tions. Today, orga­ni­za­tions are being expect­ed to use social inno­va­tion and new tools under the social finance umbrel­la such as impact invest­ing, out­comes-based fund­ing, social pro­cure­ment, and even investor tax cred­its to fund many of their pro­grams and services. 

Learn more about these new tools and about the fed­er­al gov­ern­men­t’s Invest­ment Readi­ness and Social Finance Funds that are rolling out across the coun­try. This work­shop is geared to any­one who wants to learn more about the new way for­ward in financ­ing co-ops, social enter­prise, and com­mu­ni­ty initiatives.

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure? 

In this work­shop, you will learn to shape your future with con­fi­dence and clarity. 

It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.

Are you look­ing to bring a new non-prof­it orga­ni­za­tion to life or revi­tal­ize an exist­ing structure?In this work­shop, you will learn to shape your future with con­fi­dence and clar​i​ty​.It will allow you to ful­ly under­stand the steps of set­ting up gov­er­nance and oth­er fun­da­men­tal stages for cre­at­ing a new orga­ni­za­tion. It will also help guide the tran­si­tion and con­ti­nu­ity of the orga­ni­za­tion through renewed plans.

By the end of this work­shop par­tic­i­pants will be able to: 

• Explore and iden­ti­fy the core val­ues of the organization 
• Iden­ti­fy a clear mis­sion and vision that reflect the orga­ni­za­tion, its man­date, and aspirations. 
• Estab­lish an action plan for set­ting up a new organization. 
• Crit­i­cal­ly assess and eval­u­ate the mis­sion, vision, and val­ues of an organization.

The train­ing will allow par­tic­i­pants to dis­cov­er cur­rent trends and issues relat­ed to social media. The sec­ond part of the work­shop will con­sist of estab­lish­ing your co-op’s social media strat­e­gy by explor­ing the com­po­si­tion of the mes­sage, how to broad­en its audi­ence and pro­gram­ming tools.

• Set orga­ni­za­tion­al goals on social media

• Cre­ate the per­sona of the organization

• List the themes of the plat­forms used

• Dis­cov­er cur­rent trends on social media

• Explain the dif­fer­ent types of junk on social media

• Iden­ti­fy pro­gram­ming tools
  

The work­shop enables par­tic­i­pants to gain knowl­edge about the strate­gic and oper­a­tional plan­ning process while focus­ing on the sequences and steps nec­es­sary to devel­op, update and mea­sure the results and out­comes of the plan­ning exercise. 

Par­tic­i­pants will be engaged by shar­ing and exchang­ing with oth­ers to bet­ter under­stand the chal­lenges and issues faced by board mem­bers and man­agers in plan­ning for the future. 

Learn­ing objectives: 

• Under­stand the process, require­ments and con­di­tions for devel­op­ing a strate­gic plan. 
• Engage board mem­bers in a par­tic­i­pa­to­ry process in devel­op­ing a strate­gic and oper­a­tional plan. 
• Rec­og­nize the lim­its of strate­gic plan­ning due to their depen­dence on resources (finan­cial and human) and the choic­es to be made. 
• Trans­late con­cepts into real-life sit­u­a­tions that orga­ni­za­tions face today and in the future. 
• Devel­op an eval­u­a­tion mech­a­nism to assess the process and ulti­mate out­comes of the strate­gic plan­ning exercise

Being an entre­pre­neur, leader or exec­u­tive comes with its share of chal­lenges, espe­cial­ly with regards to dis­cussing your work with those clos­est to you. This work­shop will help you devel­op essen­tial entre­pre­neur­ial com­mu­ni­ca­tion skills to help build strong and har­mo­nious rela­tion­ships, all the while main­tain­ing a work-life balance. 

Dur­ing this inter­ac­tive work­shop, you will learn how to have impor­tant and dif­fi­cult con­ver­sa­tions about your busi­ness (or pro­fes­sion­al life). You will explore effec­tive com­mu­ni­ca­tion tech­niques that will help you share your goals, chal­lenges and suc­cess­es with your fam­i­ly and friends. 

Whether you are are a small busi­ness own­er, a CEO, a senior man­ag­er, an Exec­u­tive Direc­tor, or are self-employed, this work­shop will help you improve your rela­tion­ships, improve your influ­ence, and help you build a sol­id foun­da­tion for the suc­cess of your busi­ness or organization!

This series of online class­es is ide­al for the new super­vi­sor or any­one who wish­es to sharp­en their super­vi­so­ry skills. 

Par­tic­i­pants will be able to apply lead­er­ship con­cepts and use them as points of dis­cus­sion through real life sce­nar­ios. Each month we will intro­duce new con­cepts and activ­i­ties to keep dis­cus­sions dynam­ic. These online class­es which will last 2 hours and will be offered once a month, will include sim­u­la­tions and month­ly coach­ing from an HR Spe­cial­ist and a Pro­duc­tiv­i­ty Expert. 

·

Lead­er­ship 101: The Basics of Lead­er­ship today.

Explore the con­cept of Authen­tic Lead­er­ship through activ­i­ties that will help iden­ti­fy your own lead­er­ship style. 

Set­ting Expec­ta­tions and Man­ag­ing Performance

Dis­cuss best prac­tices that ensure every­one across the orga­ni­za­tion is on the same page. Learn the dif­fer­ences between Coach­ing &Feedback while apply­ing tech­niques for both approaches. 

Moti­vat­ing Teams

No indi­vid­ual cre­ates as much val­ue alone as they do as part of a team. What moti­vates indi­vid­u­als to show up, on time and do a great job every day? Under­stand­ing those moti­va­tors is crit­i­cal to increas­ing a team’s pro­duc­tiv­i­ty and the val­ue they cre­ate for their customers. 

Pro­duc­tiv­i­ty for the Team

The word ​“pro­duc­tiv­i­ty” is mis­un­der­stood. Many peo­ple work very hard every day yet are not as pro­duc­tive as they could be or should be. Most pro­fes­sion­als are not trained in the field of oper­a­tional excel­lence & improve­ment and there­fore they are wast­ing pre­cious hours each day and each week on non-val­ue added work. This ses­sion will focus on what is val­ue added for your teams and how to elim­i­nate the waste. 

Man­ag­ing Conflict

How to over­come the chal­lenges of avoid­ing con­flict and learn the steps in find­ing com­mon ground. Dis­cuss var­i­ous approach­es to effec­tive­ly nav­i­gate through dif­fi­cult con­ver­sa­tions with confidence. 

Dai­ly Man­age­ment for Improvement

One of the most engag­ing tools for any team. This day will train the team on how to run effi­cient dai­ly hud­dles (5−7 mins. It also includes the imple­men­ta­tion of a visu­al man­age­ment board which allows the team to always know the plan for the day and how they are doing (the score).

You will learn to use lead­er­ship tech­niques that engage employ­ees to con­tribute more, adapt quick­ly to every­day changes and stress and main­tain high­ly pro­duc­tive work­ing rela­tion­ships… all while work­ing in from a distance! 

Being part of a pro­duc­tive team requires the abil­i­ty to lead dur­ing these times of change while keep­ing employ­ees engaged. This work­shop will help par­tic­i­pants devel­op their lead­er­ship skills to adapt to our chang­ing work­place land­scape. Find out how you can improve engage­ment with­in your team dur­ing this work­shop that will focus on the following: 

• Eval­u­ate your own orga­ni­za­tions health and resilience, plus new ways to lead 
• Use engage­ment strate­gies to effec­tive­ly man­age teams at a distance 
• Review ways to cre­ate trust and accountability 
• Iden­ti­fy oppor­tu­ni­ties to cel­e­brate pos­i­tive outcomes 
• Devel­op an action plan that can be applied immediately

Car­olyn Wat­son, CPHR is an expe­ri­enced HR pro­fes­sion­al with over 20 years of deliv­er­ing tai­lored HR ser­vices to inspire employ­ee per­for­mance. She has helped orga­ni­za­tions in the pri­vate, pub­lic and the not for prof­it sectors.

Dur­ing this work­shop, you will learn to rec­og­nize the dif­fer­ence between self-esteem and self-con­fi­dence. You will dis­cov­er the impor­tance of self-esteem and how to devel­op it with­in you. Self-Esteem has a sig­nif­i­cant impact on many essen­tial employ­ee out­comes, such as moti­va­tion, job sat­is­fac­tion, work rela­tion­ships, change man­age­ment, orga­ni­za­tion­al com­mit­ment, and over­all job per­for­mance. Self-esteem affects our behav­iour in both our pro­fes­sion­al and per­son­al life. There­fore, by tak­ing part in this work­shop, we are help­ing our employ­ees access tools that will help them to see their val­ue and/​or improve the way they per­ceive them­selves. This will help them reach their full poten­tial and improve their work performance.

Dur­ing this work­shop, many top­ics will be discussed: 

• Rec­og­niz­ing the dual­i­ty that exists with­in us (Ego ver­sus Heart). 
• Know­ing your inner-self better. 
• The impor­tance of ​“I am”.
• The pow­er of influence. 
• Learn­ing to bet­ter express your­self in a pos­i­tive and authen­tic way. 
• A visu­al­iza­tion exer­cise to bet­ter con­nect with yourself.

SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

This work­shop will allow you to under­stand the impor­tance of becom­ing aware of your beliefs. You will learn how to replace your lim­it­ing beliefs with pos­i­tive and con­struc­tive beliefs. 

This ses­sion will allow you to reflect on all aspects of your life. 

Dur­ing this work­shop, we will discuss: 

• The pow­er of your beliefs. 
• The pow­er of ​“per­cep­tion”.
• The dual­i­ty that exists with­in us (Ego ver­sus Heart). 
• Rec­og­niz­ing our lim­it­ing beliefs in both our pro­fes­sion­al and per­son­al life. 
• The thought process that allows you to replace your lim­it­ing beliefs. 

SME’s and non-prof­it orga­ni­za­tions can strong­ly ben­e­fit from par­tic­i­pat­ing in this work­shop – employ­ers and employ­ees alike. By invest­ing in the per­son­al devel­op­ment and well­be­ing of your employ­ees (and your­self) you are direct­ly invest­ing in the suc­cess and per­for­mance of your business!

Work­ing effi­cient­ly with dif­fer­ent per­son­al­i­ty types is ben­e­fi­cial to sus­tain a strong team and healthy work environment. 

Per­son­al­i­ty Dimen­sions® is a human rela­tions tool which is pre­sent­ed in an infor­ma­tive, inter­ac­tive, fun and self-dis­cov­ery for­mat. It is based on lead­ing-edge research, which helps to explain what moti­vates behav­iour in peo­ple with dif­fer­ent per­son­al­i­ties or tem­pera­ments. Par­tic­i­pants will: 

• Learn about the 4 dif­fer­ent per­son­al­i­ty types. 
• Dis­cov­er their own per­son­al­i­ty type and uncov­er their unique blend of strengths and weaknesses. 
• Learn to appre­ci­ate oth­ers’ differences.
  
  

Where effec­tive train­ing and devel­op­ment is essen­tial for meet­ing strate­gic objec­tives – an under­stand­ing of per­son­al­i­ty the­o­ry is a very effec­tive tool in facil­i­tat­ing team cre­ation and build­ing; improv­ing com­mu­ni­ca­tion and inter­per­son­al rela­tion­ships; enhanc­ing cus­tomer ser­vice and sat­is­fac­tion; and in pro­vid­ing inno­v­a­tive solu­tions to prob­lems by tap­ping into the cre­ative ener­gy of every tem­pera­ment preference.

This work­shop can also be pre­sent­ed in a half-day workshop

Work­safeNB, imple­ment­ed new reg­u­la­tions in April 2019 that define harass­ment and require all employ­ers to have an inter­nal Harass­ment Code of Prac­tice. Most employ­ers have nev­er dealt with harass­ment reg­u­la­tions and may feel lost about the ter­mi­nol­o­gy used in the def­i­n­i­tion, how to talk to employ­ees about harass­ment, what these behav­iours look like in real life, what the rea­son­able thresh­olds are for action and what to do when action is required. These are all top­ics that are cov­ered in Under­stand­ing Work­place Harassment

By the end of this work­shop, par­tic­i­pants will be able to:

• Explain the Work­safeNB harass­ment definition, 

• Enu­mer­ate the NB Human Rights Act grounds of discrimination, 

• Dis­tin­guish between per­son­al harass­ment, sex­u­al harass­ment, poi­soned work­place and abuse of authority, 

• Describe behav­iours that could meet these cat­e­gories of harassment, 

• Illus­trate how to talk to employ­ees about work­place harassment, 

• Rec­og­nize and react to an employ­ee dis­clo­sure of harassment, 

• Describe the Work­safeNB oblig­a­tion to act on an employ­ee dis­clo­sure of harassment, 

• Iden­ti­fy appro­pri­ate action to take on an employ­ee dis­clo­sure of harassment, 

• Choose between an inter­nal and exter­nal inves­ti­ga­tion, and 

• Apply the steps set out in your own Harass­ment Code of Practice.

This work­shop is for you if… 

• you have nev­er dealt with work­place harass­ment reg­u­la­tions before, 

• you feel ner­vous about address­ing harass­ment in the workplace, 

• you are not sure how to react to an employ­ee dis­clo­sure of harass­ment, or 

• you are con­fused or wor­ried about apply­ing the Work­safeNB harass­ment regulations.