Workshops - Training for Non-Profit Sector 

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace. 

Target audience: Leaders, supervisors, managers

Benefits:

• To increase employee accountability and ensure the employee takes responsibility for their performance and behaviors. 

Learning Objectives:

1. Define accountability and personal accountability and differentiate between ownership and accountability 

2. Use feedback as a tool to enhance performance and understand the barriers of workplace accountability 

3. Focus on building accountability leadership and effectively set SMART goals 

4. Identify the components of the cycle of accountability 

5. Work towards achieving the benefits of accountability 

Daily Management is one of the most engaging tools for any team. These two days will train the team on how to run efficient daily huddles (5−7 mins) in order to keep them working efficiently without lengthy meetings. It also includes the implementation of a visual management board which allows the team to always know the plan for the day/​week and how they are doing (the score) while at the same time facilitating the reduction of interruptions and increasing time spent on value added work. In this session, you and you team will: 

• learn how to motivate employees without cake & pizza parties 
• be introduced to daily management techniques that drive team performance 
• learn how to create a visual management board for the team to know the score

We all have barriers, whether it is on a professional and/​or personal level. This workshop will allow you to recognize your barriers and discover solutions that you can use to eliminate these barriers from your life. Many participants leave this workshop with a new lease on life and learn to discover their full potential to better perform in their life in general. 

Throughout this workshop, you will learn about: 

• The importance of identifying barriers that keep us from moving forward in our work and/​or personal life. 
• The importance of the power of our thoughts. 
• The system of our beliefs. 
• Many tools that will help you better self-reflect. 

SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!

This course is designed to enhance the effectiveness of board members in leading organizational change and overseeing strategic initiatives. 

Key topics include: 

• The Role of the Board – Leading Change: Understand the critical role of the board in driving and managing change within the organization. 
• Strategy and Our Responsibility: Learn how to develop, implement, and oversee strategic plans that align with the organization’s goals and responsibilities. 
• Operational Oversight: Gain insights into best practices for overseeing operational activities to ensure alignment with strategic objectives and organizational efficiency.

This board governance training covers the following topics: 

1. Overview: What is Board Governance? 

2. Roles and Responsibilities of the Board: 

• Setting Strategy and Direction 
• Developing and Maintaining Organizational Policies 
• Financial Oversight
• Supervising and Supporting the Executive Director 
• Evaluation

3. Board of Directors – Inner Workings” 

• Positions
• Committees
• Running (and participating in) effective board meetings

Part 1: Create posts that engage and help turn followers into buyers. 

This workshop is right for you if you are struggling to get engagement on your posts, you can’t figure out what to post, and you want an easier process for posting. 

• Understand the difference between posting to post and posting to create buyers 
• Determine the right content mix for your business 
• Learn tips that will help you increase post engagement and visibility 
• Learn how to use Facebook Publishing Tool 

Part 2: Analytics: understand your insights & save time

This workshop is right for you if you want to understand how your posts are performing and continually improve your engagement results. 

• Learn how to use Facebook Insights, and how evaluate your posts. 
• Discover and experiment with repurposing posts so you don’t always have to come up with new ideas. 
• Learn time-saving tips that will help you schedule a month of posts at a time.

Most businesses are using Facebook, but their efforts are not paying off because just posting about what you sell is a turn-off that doesn’t translate into sales. Learn how to create a Facebook strategy unique to your business that will help you get more engagement and more sales for your efforts.

• Create a strategy that encourages connection and loyalty, and makes it easier to come up with ideas.
• Sell on Facebook without being sale-sy and turning off your fans.
• Boost engagement and conversion just by changing how you post.

Professionals are technical experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most professionals are not however trained in the field of operational efficiency & improvement and therefore they are wasting precious hours each day and each week on non-value added work. We have created a society that judges people based on how busy they are versus how productive they are, and this is driving the wrong behaviors in our workplaces. In this workshop your team will: 

• be introduced to what productivity truly is and is not, and why you should care 
• learn how to identify what is the true priority work you need to focus on 
• find the minutes & even hours you are unknowingly losing each day 
• learn how to maximize and optimize the time you have at work

Can­va is a user-friend­ly pro­gram that allows even the most ama­teur com­put­er user to cre­ate their own qual­i­ty projects. There are so many dif­fer­ent tem­plates and designs that you can use that you will nev­er run out of ideas for visu­al con­tent to use in your busi­ness or organization. 

This workshop is for anyone looking to up their Canva game to create stunning designs in no time with unlimited access to premium content, more powerful design tools, and AI-powered magic.

By the end of this workshop participants will be able to: 

• Master the user-friendly features of Canva Pro to create professional-quality projects effortlessly. 
• Utilize a wide range of templates, designs, and tools to generate visually compelling content for their business or organization. 
• Acquire practical skills to enhance their visual communication strategies and elevate the quality of their designs efficiently.

This day-long workshop introduces participants to the key sources of conflict and how it can be prevented from escalating and effectively resolved using interest-based skills and processes. Through interactive presentations, group discussions, case studies and skills practice, participants will come away with a better understanding of:

Unity in Diversity: Building a Culture of Inclusion 

This leadership and team series contains two workshop mini-series. Each one is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project. 

Module 1 (of 2): Cultural Impact Awareness: Values in the Workplace and Beyond

Workshop 1 (2 hours): Pillars of Purpose: Core Values as Cornerstones of Workplace Success

Objectives:

• Participants will gain an understanding of personal cultural values as ​“guiding principles” and be introduced to the vital role they play in contributing to workplace culture.
• Participants will identify their Core Values and pinpoint where and how they show up in life and in their organization. 

Workshop 2 (2 hours): Beyond the Surface: The Influence of Values & Beliefs on Inclusive Practices

Objectives:

• Participants will make connections between core values and their beliefs/​influences and motivations in relation to their professional presence, performance, and cultural impact in the organizational workplace setting.
• Participants will acknowledge the importance of being aware of core values by considering the impact that aligned and divergent values, beliefs, and motivations can have on workplace culture, and identify supportive ways to use this information. 

Workshop 3 (2 hours): Charting the Course: Mapping the Journey of Personal Values and Organizational Culture

Objective:

• Participants will create a personal values map

Module 2: Practical Application of Culture and Leadership in Your Workplace 

This leadership and team series contains two workshop mini-series. Each one is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project. 

Workshop 1 (2 hours): Building Blocks: Identifying Skills and Action Steps for an Inclusive Workplace

Objectives: 

• Participants will identify personal and professional skills and competencies required to create and support an inclusive workplace culture. 
• Participants will establish an area of focus in which their values, skills and competencies may be effectively demonstrated for the benefit of their workplace community. 
• Participants will be introduced to a three-part plan they will develop to guide their learning and actively engage them in implementing what they have learned during Module 1 and 2 of this workshop series. 

Workshop 2 (2 hours): Charting the Course: Tools and Techniques for Workplace Inclusion

Objectives:

• Participants will establish a clear vision for the inclusive workplace they want their organization and its people to experience. 
• Participants will gain insight on and select effective best practices and strategies for creating an inclusive workplace culture in their organization. 
• Participants will examine the value of evaluating the progress and impact of their ​“Creating an Inclusive Workplace” action plan.

Workshop 3 (2 hours): Navigating Obstacles: Solutions for Implementing Inclusive Action Plans

Objectives:

• Participants will identify potential barriers to implementing their action plan for creating an inclusive workplace and generate ideas for overcoming them. 
• Participants will synthesize their learning by making connections to how personal and organizational values, skills, strengths, and competencies contribute to creating safety and belonging in the workplace. 
• Participants will complete the final section of their action plan and consider what implementation supports they may want to access to increase success.

Customer service and client facing workplaces have always grappled with the question of how to de-escalate difficult situations. 

In this workshop, participants will learn a simple model for de-escalation, the origins of our emotional reactions to escalation and the active listening skills that will help calm a situation down before resolving it. Participants will take away a plan for de-escalation, helpful language to use when speaking to escalated clients or customers, a script for dealing with verbally abusive people and strategies for handing threats and violence if de-escalation does not work.

This workshop is for you if…

• you work in customer service
• you work in a client facing role
• you have to de-escalate client or customer situations in your workplace

Just about everyone finds delivering constructive criticism challenging. If done correctly, the feedback will provide great benefits to your organization. It helps nullify problematic behaviours and develop well-rounded and productive employees. 

In these interactive online workshops, leadership expert Monique Gallie will provide valuable knowledge and skills to assist you with this task.

• Understand when feedback should take place and learn how to prepare to deliver the constructive criticism
• Determine the appropriate atmosphere 
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the meeting
• Learn how to set goals with the employee and the best techniques for following up

Facilitated by Jean-Guy Vienneau, this interactive workshop aims to equip the members of the boards of directors of non-profit organizations. Specifically, this course will allow learners to:

• Governance Concepts and Principles 
• Importance of Effective Governance 
• Governance versus Operations
• Roles and Responsibilities of the Board 
• Roles and Responsibilities of Board Members 
• Board/​ED Relationships 
• Risk Management
• Best Practises in Governance 
• Board Policies and their Effectiveness 
• Assessment- Performance of the Board

This workshop is for Non-profit, Charity and Board of Trade Directors in Canada 

This workshop will cover: 

Understanding Governance, Roles, and Responsibilities: Learn the essentials of non-profit governance, focusing on the roles and responsibilities of volunteer board members. Participants will gain a clear understanding of their duties, including compliance requirements, to ensure effective oversight and accountability. 

Building a Knowledge Base for Risk Management and Strategic Planning: Board members will learn to manage organizational risk, strategically plan activities, and implement workflows that promote accountability and transparency. Get practical templates to help structure and streamline board operations. 

Evaluating and Supporting the Executive Director: Learn the board’s role in evaluating and supporting the Executive Director. It will cover leadership in operations and team management, equipping board members with the tools to foster strong leadership and effective organizational management.

As demands on non-profits increase and resources decrease, partnerships are more essential today than ever before. Whether it’s to secure funding, increase capacity, or take collective action, non-profits must work effectively with partners and stakeholders. Wendy Keats has helped hundreds of non-profits increase their sustainability and impact through collaboration. In this workshop, you will learn how to: 

• Identify the effectiveness and relevance of current partnerships and the gaps that exist 
• Identify the gaps and opportunities and how to overcome the challenges of partnerships 
• Better understand the types of partnerships and how each can make a difference for your organization 
• Develop strategies to engage new partners or strengthen existing partnerships 
• Work effectively with community, government and corporate partners to increase your organization’s sustainability and impact

Attend this interactive online workshop to gain actionable tips and tools to help employees quickly adapt to everyday changes and stress. 

Through engaging facilitation by Tanya Chapman, you will leave the course knowing the critical elements of employee motivation and performance.

• Revisiting the Change Curve 
• Maslow’s Hierarchy of needs 
• Evaluate their team’s current engagement 
• Identify and mitigate risks moving forward

25 – 50% of time at work is not actually spent doing something of value. Most organizations evolve over time into vertical silos or functional groupings of tasks: HR, finance, manufacturing, operations, shipping, sales. All of these functional areas have their own priorities and deadlines. But, the value being created by the work done flows horizontally and not vertically. This is where the waste hides. 

The waste, or non-value added work, is what makes the day hard, frustrating, and often demotivating. Eliminating the waste in your day-to-day processes isn’t nearly as difficult as first being able to see it and recognize it as waste. In this workshop, your team will: 

• learn the differences between functional and process focused organizations 
• be able to identify what value added work is, versus value enabling & pure waste 
• learn why simply adding more people or more capital never works to improve things 
• be introduced to all the forms of process waste and how to identify them 
• learn solutions to minimizing & even eliminating waste in your processes

Want faster results? Then create a culture of #Data-DrivenAccountability within your team and watch the magic happen. #GetResultsFaster

If you are struggling to achieve the results you want in your organization, and you and your team members are frustrated as a result, chances are your organization lacks accountability structures that lead to inefficiency and prevent progress. 

Through a combination of interactive online workshops and coaching, Andy Clarke will guide you through the process of: 

1. Developing an accountability chart for your organization
2. Assigning ownership of key objectives to team members 
3. Identifying, measuring, and monitoring key performance metrics 
4. Implementing an effective meeting structure and cadence into your organization

Participants must have the capacity and willingness to implement change in their organization in order to achieve the desired outcomes.

Canva is a user-friendly program that allows even the most amateur computer user to create their own quality projects. There are so many different templates and designs that you can use that you will never run out of ideas for visual content to use in your business or organization.

This workshop is for anyone looking to create attractive and professional visual designs for their business or organization. Whether you are an entrepreneur, work in marketing or communications, an administrative assistant, or a non profit organization that would like their team to start creating their own professional graphics, this interactive workshop is for you!

Do you want to: 

- Feel confident when giving constructive feedback 

- Reduce your uncertainty on addressing negative behaviour 

- Know how to motivate your team to increase productivity in the workplace 

Then this course is for you! Discover the easy 3‑step process on giving effective criticism to increase your credibility and maximize your potential within your organization.

This interactive course is designed for boards, directors and senior staff of non profits and aimed at building their knowledge and skills for good governance. Topics include: 

• The Role and Legal Responsibilities of a Board and Directors 

• Code of Conduct and Conflict of Interest 

• Efficient Board and Committee meetings 

• Priority Results Agendas and Minutes 

• Decision-Making Processes 

• Monitoring and Measuring Performance

This immersive learning experience is designed to equip leaders and employers with actionable strategies to harness the economic potential of a diverse workforce, specifically addressing the increasing influx of immigrants. This hands-on workshop focuses on cultivating inclusive leadership principles that drive organizational success and empower immigrants to participate fully in Canada’s evolving economy. 

This highly interactive workshop is designed to inspire immediate action. Participants will leave not just informed but equipped with a personalized Inclusive Leadership Action Plan, ready to drive change in their organizations.

By the end of this workshop participants will be able to: 

• Identify the essential 5 keys to drive long-term success through diversity 
• Create a blueprint to combat biases and address Psychological safety for diverse team members 
• Design a plan for the Open Dialogue Accelerator in tackling real-time challenges 
• Integrate emotional intelligence into their leadership approach, with a specific focus on empathy as a foundational element

Welcome to ​‘Introduction: Fundraising Strategies for NPOs’. This course is crafted for dedicated professionals, volunteers, and board members involved with Canadian non-profit or charitable organizations. 

We will explore the essentials of strategic planning, researching donors, crafting sponsorship campaigns, and unlocking the secrets to grant writing techniques that increase your chances of fundraising success.

By the end of the course, you will be equipped with the knowledge, tools, and insights necessary to create a strategic roadmap to achieve lasting impacts in the community.

Looking for a unique way to actively engage your team and break down silos? The Leadership Discovery Experience is your solution! This fun, interactive, and strategic workshop is designed to close communication gaps, address difficult topics, and elevate your team’s leadership awareness, fostering transformative growth.

Through thought-provoking exercises and questions, this workshop will illuminate team dynamics, promote buy-in, and enhance leadership awareness.
Witness transformation in real time during this two-hour in-person or online learning experience, equipped with practical techniques to navigate leadership in the post-pandemic era.

This workshop benefits any group of people working together towards a common goal, making it ideal for diverse teams seeking to enhance their cohesion and effectiveness. 

By the end of this workshop participants will be able to: 

• Develop and apply effective communication best practices to bridge gaps and improve team collaboration. 
• Discover and implement creative methods to engage team members, increasing their sense of purpose and overall productivity. 
• Acquire tools to facilitate open and constructive conversations on challenging subjects within the team. 
• Experience live scenarios that highlight team dynamics and learn how to effectively navigate and resolve issues as they arise. 
• Identify key reflection questions that facilitate reflection on past experiences and future goals, enabling leaders to assess performance, acknowledge gaps, and stay aligned with their desired trajectory.

Virtual or not, effective teams are still relevant and important in the workplace today since they usually produce the best results. High performing teams usually exhibit accountability, purpose, cohesiveness and collaboration. Find out how you can lead your team at a distance during this workshop that will focus on the following: 

• Identify different methods of managing team accountability 
• Review solid tactics for communicating better within a team 
• Identify strengths and opportunities for improvement 
• Develop an action plan that can be applied immediately 

Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.

Learn how to achieve the desired results for your organization by leveraging the potential of your team.

In this workshop, Human Resources expert Rebecca McNeil from The Chapman Group, will provide valuable knowledge and insights to assist you and your team in creating an engaged workplace.

Learning objectives:

• Understand how to create a diverse and inclusive team
• Understand team dysfunctions and tools to support positive team development
• Discuss effective conflict management 
• Learn tools that assist with understanding ourselves and each other
• Introduce Personal Development Planning

This workshop, facilitated by Maude Levesque, holder of a Bachelor of Arts degree with a double major in Psychology and Gender Studies from St. Thomas University, aims to cover the basic concepts of the LGBTQIA2+ community from a professional perspective. The topics covered include learning terms related to sexual orientation and gender identity, homophobia and transphobia in the workplace, coming out at work, workplace inclusion, and how to be an ally for LGBTQIA2+ colleagues.

By the end of this workshop participants will be able to:

• Identify and define terms related to sexual orientation and gender identity within the LGBTQIA2+ community. 
• Recognize instances of homophobia and transphobia in the workplace. 
• Gain access to tools and resources to further promote LGBTQIA2+ inclusion and awareness within their workplaces. 
• Learn about concrete actions that employees and employers can take to create a more inclusive work environment. 
• And much more!

In business, the ability to deliver effective presentations that captivate, motivate or persuade lenders, prospective clients or potential investors is a critical skill. And how you say it is often as important as what you say. 

In part 1 of this workshop, you will learn: 

• The four types of audience 
• How to determine your key messages 
• Secrets of effective organization and delivery 

Part 2 will include: 

• Techniques for persuasion 
• How to handle a Q&A
• How to use – and not use – PowerPoint

This course focuses on the organizational and governance changes that need to take place for a traditional non-profit to successfully move into the social enterprise arena. It is particularly relevant to the Boards and senior staff of non profits however also of interest to funders and others interested in the emerging field of social enterprise. Through presentations, interactive group exercises, and case studies participants will learn:

• How to determine if social enterprise is right for their organization
• How to assess their non-profit’s readiness and capacity
• How to assess the feasibility of their business ideas
• The keys to launching a successful social enterprise 
• What resources are available to help in NB

This workplace conflict management workshop provides a comprehensive overview of the nature and importance of addressing conflicts early. 

Participants will explore the impact of conflicts on team dynamics, employee well-being, and overall productivity, emphasizing the necessity for timely intervention. Through self-reflection exercises, attendees will identify their personal conflict triggers and prepare effectively to address disputes. The course highlights the critical role of active listening in conflict resolution, equipping participants with practical techniques to apply in real-world situations. 

This workshop is ideal for managers, team leaders, and employees seeking to improve their conflict management skills.

In today’s not-for-profit and social enterprise world, everyone from government to foundations, angel investors, consumers, and volunteers want to know what kind of a difference is being made by our organizations. It is important to be able to demonstrate the value and impact of the work we are doing, and this goes beyond anecdotal stories, to the measurement of impact and social return on investment.

Included in this interactive workshop are topics such as:

• What do You Want to Know and Show?
• Mapping Your Information Needs
• Measuring Impact and Demonstrating Value
• Social Return on Investment (SROI)
• How to use Performance Indicators
• Collecting and Analysing Data
• Using and Sharing Results

Looking for the secret to recruiting and retaining good talent? Do you want to motivate and engage the employees you already have? You might want to consider introducing a continuous improvement program. 

In this interactive online workshop with Jennifer Deware you will learn the benefits of continuous improvement, and how to implement it in you business, regardless of your industry or sector.

Think of all of the issues in your busi­ness as mon­keys jump­ing around your work­place cre­at­ing chaos. You can deal with the prob­lem by shut­ting them all in a room where you don’t have to look at them — but you’ll still know they’re there. 

Facil­i­ta­tor Andy Clark will teach you how to get rid of those mon­keys per­ma­nent­ly to move for­ward and achieve results in your business. 

This two-hour online work­shop will help you: 

Cre­ate a meet­ing struc­ture that allo­cates ample time for resolv­ing issues 

Apply a sys­tem for iden­ti­fy­ing and resolv­ing the high­est pri­or­i­ty issues in your business 

Get to the root of an issue rather than deal­ing only with its symptoms

A social enterprise is a business with social goals that sells products/​services in the marketplace and reinvests its profits into social, environmental or cultural goals. This course is geared to anyone interested in learning more about how the social enterprise model can meet their goals. Participants will come away with a deeper understanding of what a social enterprise is and:

• Learn about the opportunities for social enterprise
• Better understand the risks and challenges 
• Gain tools to help assess if social enterprise will work for your business idea
• Learn about the various structures of social enterprise
• Find out about resources to support social enterprise in New Brunswick and beyond

Times are changing for nonprofits in Canada. 

Funding through grants and donations is going the way of the dodo bird and being used less and less by government and foundations. Today, organizations are being expected to use social innovation and new tools under the social finance umbrella such as impact investing, outcomes-based funding, social procurement, and even investor tax credits to fund many of their programs and services. 

Learn more about these new tools and about the federal government’s Investment Readiness and Social Finance Funds that are rolling out across the country. This workshop is geared to anyone who wants to learn more about the new way forward in financing co-ops, social enterprise, and community initiatives.

Are you looking to bring a new non-profit organization to life or revitalize an existing structure? 

In this workshop, you will learn to shape your future with confidence and clarity. 

It will allow you to fully understand the steps of setting up governance and other fundamental stages for creating a new organization. It will also help guide the transition and continuity of the organization through renewed plans.

Are you looking to bring a new non-profit organization to life or revitalize an existing structure?In this workshop, you will learn to shape your future with confidence and clar​i​ty​.It will allow you to fully understand the steps of setting up governance and other fundamental stages for creating a new organization. It will also help guide the transition and continuity of the organization through renewed plans.

By the end of this workshop participants will be able to: 

• Explore and identify the core values of the organization 
• Identify a clear mission and vision that reflect the organization, its mandate, and aspirations. 
• Establish an action plan for setting up a new organization. 
• Critically assess and evaluate the mission, vision, and values of an organization.

The workshop enables participants to gain knowledge about the strategic and operational planning process while focusing on the sequences and steps necessary to develop, update and measure the results and outcomes of the planning exercise. 

Participants will be engaged by sharing and exchanging with others to better understand the challenges and issues faced by board members and managers in planning for the future. 

Learning objectives: 

• Understand the process, requirements and conditions for developing a strategic plan. 
• Engage board members in a participatory process in developing a strategic and operational plan. 
• Recognize the limits of strategic planning due to their dependence on resources (financial and human) and the choices to be made. 
• Translate concepts into real-life situations that organizations face today and in the future. 
• Develop an evaluation mechanism to assess the process and ultimate outcomes of the strategic planning exercise

This workshop will cover the following topics: 

1. This workshop will cover the following topics: What is a strategic plan? 
2. Core elements of a strategic plan 
3. Ideal timeframe for a strategic plan 
4. Roles and responsibilities of the board, ED, and staff in relation to the strategic plan 
5. Who should be involved in developing a strategic plan, and how they should be involved 
6. Steps for developing a strategic plan 
7. Typical timeframe and cost of developing a strategic plan 
8. Implementation of the strategic plan

Being an entrepreneur, leader or executive comes with its share of challenges, especially with regards to discussing your work with those closest to you. This workshop will help you develop essential entrepreneurial communication skills to help build strong and harmonious relationships, all the while maintaining a work-life balance. 

During this interactive workshop, you will learn how to have important and difficult conversations about your business (or professional life). You will explore effective communication techniques that will help you share your goals, challenges and successes with your family and friends. 

Whether you are are a small business owner, a CEO, a senior manager, an Executive Director, or are self-employed, this workshop will help you improve your relationships, improve your influence, and help you build a solid foundation for the success of your business or organization!

This series of online classes is ideal for the new supervisor or anyone who wishes to sharpen their supervisory skills. 

Participants will be able to apply leadership concepts and use them as points of discussion through real life scenarios. Each month we will introduce new concepts and activities to keep discussions dynamic. These online classes which will last 2 hours and will be offered once a month, will include simulations and monthly coaching from an HR Specialist and a Productivity Expert. 

·

Leadership 101: The Basics of Leadership today.

Explore the concept of Authentic Leadership through activities that will help identify your own leadership style. 

Setting Expectations and Managing Performance

Discuss best practices that ensure everyone across the organization is on the same page. Learn the differences between Coaching &Feedback while applying techniques for both approaches. 

Motivating Teams

No individual creates as much value alone as they do as part of a team. What motivates individuals to show up, on time and do a great job every day? Understanding those motivators is critical to increasing a team’s productivity and the value they create for their customers. 

Productivity for the Team

The word ​“productivity” is misunderstood. Many people work very hard every day yet are not as productive as they could be or should be. Most professionals are not trained in the field of operational excellence & improvement and therefore they are wasting precious hours each day and each week on non-value added work. This session will focus on what is value added for your teams and how to eliminate the waste. 

Managing Conflict

How to overcome the challenges of avoiding conflict and learn the steps in finding common ground. Discuss various approaches to effectively navigate through difficult conversations with confidence. 

Daily Management for Improvement

One of the most engaging tools for any team. This day will train the team on how to run efficient daily huddles (5−7 mins. It also includes the implementation of a visual management board which allows the team to always know the plan for the day and how they are doing (the score).

You will learn to use leadership techniques that engage employees to contribute more, adapt quickly to everyday changes and stress and maintain highly productive working relationships… all while working in from a distance! 

Being part of a productive team requires the ability to lead during these times of change while keeping employees engaged. This workshop will help participants develop their leadership skills to adapt to our changing workplace landscape. Find out how you can improve engagement within your team during this workshop that will focus on the following: 

• Evaluate your own organizations health and resilience, plus new ways to lead 
• Use engagement strategies to effectively manage teams at a distance 
• Review ways to create trust and accountability 
• Identify opportunities to celebrate positive outcomes 
• Develop an action plan that can be applied immediately

Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.

You’ve Built a Diverse Team, But Have You Built an Inclusive Culture and Work environment ? 

It’s one thing to have a diverse team. It’s another to unleash that team’s potential by creating an inclusive environment through a solid understanding of each team member’s preferred communication style, motivators and the ideal environment where they can bring their best forward. Organizations reap the benefits of diversity — when employees bring their authentic selves to work! 

By the end of this workshop participants will be able to: 

• Gain a comprehensive understanding of the four dimensions of inclusive communication 
• Assess emotional intelligence in 7 key areas of influence and how it impacts team productivity 
• Identify specific communication styles that strengthen team engagement and foster inclusion 
• Actively practice empathy by seeking to understand others’ perspectives, and considering diverse viewpoints in their communication interactions. 
• Create an action plan that supports the application of inclusive communication practices and holding each other accountable for growth.

During this workshop, you will learn to recognize the difference between self-esteem and self-confidence. You will discover the importance of self-esteem and how to develop it within you. Self-Esteem has a significant impact on many essential employee outcomes, such as motivation, job satisfaction, work relationships, change management, organizational commitment, and overall job performance. Self-esteem affects our behaviour in both our professional and personal life. Therefore, by taking part in this workshop, we are helping our employees access tools that will help them to see their value and/​or improve the way they perceive themselves. This will help them reach their full potential and improve their work performance.

During this workshop, many topics will be discussed: 

• Recognizing the duality that exists within us (Ego versus Heart). 
• Knowing your inner-self better. 
• The importance of ​“I am”.
• The power of influence. 
• Learning to better express yourself in a positive and authentic way. 
• A visualization exercise to better connect with yourself.

SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!

This workshop will allow you to understand the importance of becoming aware of your beliefs. You will learn how to replace your limiting beliefs with positive and constructive beliefs. 

This session will allow you to reflect on all aspects of your life. 

During this workshop, we will discuss: 

• The power of your beliefs. 
• The power of ​“perception”.
• The duality that exists within us (Ego versus Heart). 
• Recognizing our limiting beliefs in both our professional and personal life. 
• The thought process that allows you to replace your limiting beliefs. 

SME’s and non-profit organizations can strongly benefit from participating in this workshop – employers and employees alike. By investing in the personal development and wellbeing of your employees (and yourself) you are directly investing in the success and performance of your business!

Working efficiently with different personality types is beneficial to sustain a strong team and healthy work environment. 

Personality Dimensions® is a human relations tool which is presented in an informative, interactive, fun and self-discovery format. It is based on leading-edge research, which helps to explain what motivates behaviour in people with different personalities or temperaments. Participants will: 

• Learn about the 4 different personality types. 
• Discover their own personality type and uncover their unique blend of strengths and weaknesses. 
• Learn to appreciate others’ differences.
  
  

Where effective training and development is essential for meeting strategic objectives – an understanding of personality theory is a very effective tool in facilitating team creation and building; improving communication and interpersonal relationships; enhancing customer service and satisfaction; and in providing innovative solutions to problems by tapping into the creative energy of every temperament preference.

This workshop can also be presented in a half-day workshop

WorksafeNB implemented regulations in 2019 that define harassment and require all employers to have an internal Harassment Code of Practice. Most employers have never dealt with harassment regulations and may feel lost about the terminology used in the definition, what these behaviours look like in real life, how to recognize employee complaints, what the reasonable thresholds are to take action and what to do when action is required.

There is also an optional second part to this workshop: Working With Your Harassment Code of Practice

This workshop is for employees 

This workshop aims to enhance understanding of workplace sexual harassment and who typically becomes its target, while also developing awareness of individual and collective rights and responsibilities. Participants will gain the skills necessary to make informed decisions in specific situations, thereby increasing their readiness to take action against workplace sexual harassment. 

By exploring the usual and vulnerable targets of workplace sexual harassment as well as other forms of harassment in the workplace, participants will be better equipped to recognize, prevent, and respond informally or formally. They will grasp the significance of individual rights and responsibilities, as well as those of their colleagues, while having a thorough understanding of informal and formal responses to workplace sexual harassment. They will also learn how to access services and resources to effectively address instances of harassment.

This workshop is for employers and supervisors. 

Empower your team with essential knowledge and skills to foster a safe and respectful workplace environment with our comprehensive Workplace Sexual Harassment Prevention workshop. 

Designed to address the pressing need for awareness and action, this workshop equips participants with the understanding of what constitutes workplace sexual harassment and who may be vulnerable targets. 

Participants will explore individual rights and responsibilities, honing their ability to navigate challenging situations and make informed decisions. Our expert-led workshop delves into various forms of harassment, identifies common barriers faced by targets, and provides practical strategies to overcome them within their specific workplace context. 

Participants will learn how to promote a culture of respect and inclusivity, including appropriate leadership behavior and effective response mechanisms to address and prevent harassment incidents.

In 2019, WorksafeNB mandated that all New Brunswick employers put in place a Workplace Harassment Code of Practice. Most New Brunswick employers now have written Codes of Practice but many still feel unsure about how to operationalize them to meet their regulatory responsibilities. In this session, participants will get comfortable with the terminology and language used in their own Codes of Practice and learn how to meet WorksafeNB’s expectation around implementation when an employee complaint is received. All from a practical, plain language perspective.

By the end of this workshop participants will be able to: 

• Verify that all 8 regulatory requirements are included in your Code of Practice, 
• Inform the different kinds of people in your workplace about your Code of Practice, 
• Describe the regulatory requirement to act on a disclosure of harassment, 
• Recognize and react appropriately to a disclosure of harassment, 
• Address harassment complaints involving individuals who are not you employees or volunteers, 
• Decide between an internal and external investigation of harassment, and 
• Conduct an internal investigation, as described in your Code of Practice.

This workshop is the second part of the workshop ​”Understanding Workplace Harassment”

Are you a part of a small or medium-sized non-profit organization struggling with workload, time management, and boundary setting? 

This interactive workshop is designed to provide you with practical strategies and empower you to make meaningful changes in how you manage your workload and time. Join us and take the first step towards a more balanced and productive work life! 

This interactive workshop will cover the following topics: 

• Hard truths about workload and boundaries on our time in non-profit organizations 
• Key skills for avoiding burn-out 
• Hard and soft boundaries on our time 
• A simple method to help prioritize tasks 

By the end of this workshop participants will have: 

• Reflected on some hard truths about their workload and boundaries on how they spend their time 
• Learned how to set boundaries on their time and hold themselves accountable to those boundaries 
• Learned how to prioritize their work on a weekly basis using a simple method 
• Been empowered to take charge of their time and their workload