Evaluating your Customer Journey (CX) to Grow
What do you need to know from your customers, and how to gather feedback to use it to grow?
Participants will learn various methods to gather customer feedback and apply analytical techniques to convert insights into actionable strategies for growth. This workshop equips business owners with the knowledge, tools and best practices to measure and improve their Customer eXperience.(CX)
Can be an online or in-person workshop — 3hours