Delivering constructive criticism
Just about everyone finds delivering constructive criticism challenging. If done correctly, the feedback will provide great benefits to your organization. It helps nullify problematic behaviours and develop well-rounded and productive employees.
In these interactive online workshops, leadership expert Monique Gallie will provide valuable knowledge and skills to assist you with this task.
- Understand when feedback should take place and learn how to prepare to deliver the constructive criticism
- Determine the appropriate atmosphere
- Identify the proper steps to be taken during the session
- Know how emotions and certain actions can negatively impact the effects of the meeting
- Learn how to set goals with the employee and the best techniques for following up