Wendy Keats

This workshop introduces participants to the key sources of conflict and how it can be prevented from escalating and effectively resolved using interest-based skills and processes.  Through interactive presentations, group discussions, case studies and skills practice, participants will come away with a better understanding of:

• How conflicts arise and how to prevent escalation
• Conflict dynamics and impact on the organization and its people
• Procedural and structural conflict versus interpersonal conflict
• Conflict resolution skills and interest-based processes including negotiation, mediation and facilitation

In today’s not-for-profit and social enterprise world, everyone from government to foundations, angel investors, consumers, and volunteers want to know what kind of a difference is being made by our organizations. It is important to be able to demonstrate the value and impact of the work we are doing, and this goes beyond anecdotal stories, to the measurement of impact and social return on investment.

Included in this interactive workshop are topics such as:

• What do You Want to Know and Show?
• Mapping Your Information Needs
• Measuring Impact and Demonstrating Value
• Social Return on Investment (SROI)
• How to use Performance Indicators
• Collecting and Analysing Data
• Using and Sharing Results

This interactive course is designed for boards, directors and senior staff of non profits and aimed at building their knowledge and skills for good governance.  Topics include:

• The Role and Legal Responsibilities of a Board and Directors

• Code of Conduct and Conflict of Interest

• Efficient Board and Committee meetings

• Priority Results Agendas and Minutes

• Decision-Making Processes

• Monitoring and Measuring Performance

A social enterprise is a business with social goals that sells products/services in the marketplace and reinvests its profits into social, environmental or cultural goals. This course is geared to anyone interested in learning more about how the social enterprise model can meet their goals. Participants will come away with a deeper understanding of what a social enterprise is and:

• Learn about the opportunities for social enterprise
• Better understand the risks and challenges 
• Gain tools to help assess if social enterprise will work for your business idea
• Learn about the various structures of social enterprise
• Find out about resources to support social enterprise in New Brunswick and beyond

This course focuses on the organizational and governance changes that need to take place for a traditional non-profit to successfully move into the social enterprise arena. It is particularly relevant to the Boards and senior staff of non profits however also of interest to funders and others interested in the emerging field of social enterprise.  Through presentations, interactive group exercises, and case studies participants will learn:

• How to determine if social enterprise is right for their organization
• How to assess their non-profit’s readiness and capacity
• How to assess the feasibility of their business ideas
• The keys to launching a successful social enterprise 
• What resources are available to help in NB

The funding landscape for non-profits and social enterprises in Canada is shifting.
Traditional grants and donations are no longer the primary path forward. Funders and governments are now encouraging the use of social innovation and social finance tools such as:

• Impact investing
• Outcomes-based funding
• Social procurement
• Investor tax credits

This workshop offers an introduction to these emerging tools and how they can be used to strengthen and sustain your organization.

You’ll also learn about the federal government’s Investment Readiness Program and Social Finance Fund, and how to prepare for opportunities linked to these national initiatives.

As demands on non-profits increase and resources decrease, partnerships are more essential today than ever before. Whether it's to secure funding, increase capacity, or take collective action, non-profits must work effectively with partners and stakeholders. Wendy Keats has helped hundreds of non-profits increase their sustainability and impact through collaboration. In this workshop, you will learn how to:

• Identify the effectiveness and relevance of current partnerships and the gaps that exist
• Identify the gaps and opportunities and how to overcome the challenges of partnerships
• Better understand the types of partnerships and how each can make a difference for your organization
• Develop strategies to engage new partners or strengthen existing partnerships
• Work effectively with community, government and corporate partners to increase your organization's sustainability and impact

This interactive workshop equips nonprofit organizations with the tools and confidence to conduct or refresh their organization’s strategic planning. Whether you're starting from scratch or revisiting an outdated plan, you'll gain a

Participants will learn to:

• Evaluate and update their organization’s mission, vision, and goals
• Identify clear strategic priorities aligned with their values and context
• Build a strategic plan with measurable Key Performance Indicators (KPIs)
• Design a monitoring system to track progress and support accountability
• Assess the effectiveness of current strategies and adjust as needed