Esther Hephzibah

Esther Hephzibah
Shine Transformation Solutions (external website)
Esther is an expe­ri­enced pro­fes­sion­al with 15 years of pro­gres­sive peo­ple and project man­age­ment expe­ri­ence work­ing across var­i­ous func­tions in the indus­tries of Oil and Gas, IT, Insur­ance, Telecom­mu­ni­ca­tion, Finan­cial Ser­vices, Edu­ca­tion and Health. Esther is adept at work­ing in cul­tur­al­ly diverse work envi­ron­ments and com­mu­ni­cat­ing effec­tive­ly with employ­ees at all orga­ni­za­tion­al lev­els. Esther has worked in broad work­place cul­ture and human cap­i­tal based jobs and has spe­cial­ized expe­ri­ence in Inclu­sive Team Com­mu­ni­ca­tion, Exec­u­tive & Group Coach­ing, Employ­ee Engage­ment, and Lead­er­ship Capa­bil­i­ty enhance­ment. Spe­cial areas of inter­est include Employ­ee Inclu­sion and Reten­tion strate­gies, Facil­i­tat­ing inte­gra­tion of Immi­grants into the work­place, New­com­er Sup­port, Con­fi­dence build­ing for Women, Inclu­sive Lead­er­ship and Gen­er­a­tional Diver­si­ty. Esther typ­i­cal­ly works with Team Lead­ers, Immi­grant serv­ing orga­ni­za­tions, Immi­gra­tion Spe­cial­ists inside cor­po­rate orga­ni­za­tions, and Busi­ness­es hir­ing skilled new­com­ers. Esther holds des­ig­na­tions as a Cer­ti­fied DISC Human Behav­ior Train­er, Cer­ti­fied Life & Lead­er­ship Trans­for­ma­tion Coach, a Licensed Blue­print for Suc­cess Facil­i­ta­tor and an MBA in Gen­er­al Management.


  • Communications
  • Immigration
  • Entrepreneurship
  • Leadership
  • Productivity Improvement
  • Skills Development


For more information visit ProfitLearn or Training for the Non-Profit Sector

Creating a Culture of Inclusive Communication

You’ve Built a Diverse Team, But Have You Built an Inclusive Culture and Work environment ?

It’s one thing to have a diverse team. It’s another to unleash that team’s potential by creating an inclusive environment through a solid understanding of each team member's preferred communication style, motivators and the ideal environment where they can bring their best forward. Organizations reap the benefits of diversity—when employees bring their authentic selves to work! Research also shows that diverse teams are more productive, innovative, and engaged when the right skills are developed to conduct meaningful conversations and uncover common ground which are necessary to engage in inclusive conversations. In this inclusion focused workshop, you find out how to conduct an exploratory self-assessment to better understand yourself and your team, learn strategies to go from polarization to common ground, and discover practical techniques for building a strong foundation of trust and inclusion. We cannot create environments that are welcoming and inviting of differences if we aren't able to recognize and adapt across those differences through inclusive communication.

By the end of this workshop participants will be able to:

  • Understand the communication style of others and how to connect to them irrespective of the differences
  • Assess cultural competence in 7 key areas of influence and how it impacts team productivity
  • Identify specific communication styles that strengthen team engagement and foster inclusion
  • Create an accompanying action plan to provide guidance as they move into new levels of awareness and understanding.

Secrets to Effective Team Engagement

Looking for something unique to actively engage your team and break down silos?

​Looking for a fun, interactive, and strategic approach to close gaps in your team communications, address difficult topics, and raise the Leadership awareness of your team, while experiencing transformative growth?

​The Leadership Discovery experience is the solution you are looking for!

Recent research from McKinsey reveals, “The tumult of the past year prompted many to reflect on their purpose and values and research shows over two-thirds of employees say their sense of purpose is defined by work.”

Imagine having your team highly engaged in an interactive roundtable experience that guides them to actively discover creative ways to connect and participate in working together with a stronger sense of purpose and productivity.

Transformation takes place through thought provoking exercises and questions that shed light on team member buy-in and leadership awareness. You will witness team dynamics in real time!

This two-hour in-person/online learning experience workshop will give you practical techniques to help you navigate leadership in this post pandemic era.

This will benefit any group of people working together on a common goal.

By the end of this workshop participants will be able to:

  • Learn how to enhance capability in providing constructive feedback in an effective way
  • Discover open communication strategies that accelerate team accountability and productivity
  • Expand awareness of unspoken and subtle pain points with focus on practical solutions to relieve stress
  • Gain an understanding of the current trends as relates to leadership and employee retention in a post pandemic world
  • Identify 3 golden questions to help lead tough people and enable the entire workforce
  • Generate an executive recap and evaluation of the roundtable experience

This workshop is for you if are

  • Passionate about great leadership and work-place culture that delivers positive results
  • You want to revisit and engage in open discussions with your team about growth
  • You are looking to discover ways to strengthen your team's capabilities
  • You want to be challenged and grasp proven leadership values and practices.

Inclusive Leadership: 5 Keys to Success Through Diversity

This immersive learning experience is designed to equip leaders and employers with actionable strategies to harness the economic potential of a diverse workforce, specifically addressing the increasing influx of immigrants. This hands-on workshop focuses on cultivating inclusive leadership principles that drive organizational success and empower immigrants to participate fully in Canada's evolving economy.

This highly interactive workshop is designed to inspire immediate action. Participants will leave not just informed but equipped with a personalized Inclusive Leadership Action Plan, ready to drive change in their organizations.

By the end of this workshop participants will be able to:

  • Identify the essential 5 keys to drive long-term success through diversity
  • Create a blueprint to combat biases and address Psychological safety for diverse team members
  • Design a plan for the Open Dialogue Accelerator in tackling real-time challenges
  • Integrate emotional intelligence into their leadership approach, with a specific focus on empathy as a foundational element

Navigating Generational Diversity in Today's World

Leadership in a diverse workforce presents unique challenges stemming from generational differences. Tension, miscommunication, and resistance to change can hinder harmony and productivity. In this interactive workshop, leaders are equipped to take a proactive approach in addressing these challenges head-on. Our focus goes beyond stereotypes and division, guiding leaders to foster connection and respect for the intrinsic value each generation brings to the workforce. By embracing these differences, leaders pave the way for a more harmonious and productive work environment, leveraging the strengths of every generation for collective success.

Leaders ultimately understand the skills to turn the diverse generations within their team into a competitive advantage.

By the end of this workshop participants will be able to:

  • Understand the unique characteristics, values, and communication styles of each generation in the workforce.
  • Identify and capitalize on the strengths that each generation brings to the team, turning diversity into a competitive advantage.
  • Navigate conflicts arising from generational differences with practical strategies for resolution.
  • Establish a path for an individual action plan to improve interactions with colleagues, supervisors, clients, and interns.
  • Shift perspectives from stereotypes and division to a mindset of connection and respect for the value each generation contributes to the workforce.
  • Create a personalized action plan to implement inclusive leadership practices and enhance generational diversity within their respective teams.