• Change Management & Resiliency
    • Crisis Communication: Developing a plan for when the unexpected happens

      In a year where the uncertainty has become the new normal, it is more important than ever to be ready for whatever is thrown at you. In these situations, communication is crucial, and transparency is key. The best way to handle a crisis is to be prepared. Now is the time to take a step back and develop a crisis communication plan so your organization can be prepared when the unexpected happens.

      In this engaging and interactive two-part online workshop you will learn to:

      • Identify what a crisis is
      • Understand what a crisis communication plan is
      • Know and understand the key components of a crisis communication plan
      • Identify to whom—and what—you should be communicating
      • Identify the right communication tools and channels you should be using
      • Build your own crisis communication plan using templates and other key communication pieces
      Online Workshop - 3 hour (2 * 1.5 hour)

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Leading the People Side of Change

      Managers, supervisors and leaders, are you faced with the challenge of leading a team during these uncertain times? This two-hour online workshop will give you techniques to help navigate! 

       

      You will learn how to:

      • Inform and lead employees when you don't have all the information
      • Establish standards when priorities fluctuate
      • Deal with emotions while trying to move forward
      • Leverage employee skills to attain the best results.
      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcoming Workshops (0)
    • Managing Your Anxiety

      Are you feeling overwhelmed? 


      Anxiety is a common reaction to uncertainty. We can get overwhelmed with the “what-ifs,” resulting in feeling overwhelmed and stressed. Learn how to manage the mental storm in this online workshop.  You will learn about anxiety and its symptoms, as well as four practical tips and strategies you can use to decrease your symptoms.   


      Maximum number of participants: 15

      Online Workshop - 2 hours

      Facilitators (English)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Facilitators (French)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Upcoming Workshops (0)
    • Pivot or Twist? Adjusting to Changing Client Requirements

      Business inefficiencies can often be hidden by great customer service, excess inventory, or heroic performance. This is the perfect opportunity to evaluate the effectiveness of your operational processes so your business can become more efficient and flexible than before, and you’ll be poised for a quicker recovery! 

       

      This two-hour online workshop will help you to:

      • Understand your critical processes 
      • Find the waste in your processes
      • Identify where you need the most improvement 
      • Apply methods to streamline and improve your processes 
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)
      Jason Sirois (Visualiiz Management Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Profiting from Sustainability: Save Money, Grow your Business

      Learn how to make your business more sustainable – and benefit from more than just energy and cost savings!

      This engaging and interactive two-part online workshop series is for business owners and employees who want to save energy and money while growing their businesses. You'll learn about simple actions you can take, and how you can market your positive actions to promote and grow your business.

      In part 1 you will learn:

      • How to create a simple sustainability plan

      • Where to find the biggest savings and have the greatest impact

      • Best practices from businesses large and small

      Part 2 will include:

      • More energy saving and waste reduction opportunities

      • How businesses can use their sustainability credentials to promote and market themselves

      Online Workshop - 3 hours (2 * 1.5 hours)

      Facilitators (English)
      Carl Duivenvoorden (Change Your Corner)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Slay Your Monkeys

      Think of all of the issues in your business as monkeys jumping around your workplace creating chaos. You can deal with the problem by shutting them all in a room where you don’t have to look at them—but you’ll still know they’re there.

      Facilitator Andy Clark will teach you how to get rid of those monkeys permanently to move forward and achieve results in your business.

      This two-hour online workshop will help you:

      • Create a meeting structure that allocates ample time for resolving issues
      • Apply a system for identifying and resolving the highest priority issues in your business
      • Get to the root of an issue rather than dealing only with its symptoms
      Online Workshop - 2 hours

      Facilitators (English)
      Andy Clark (Clarkie Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Team Engagement from a Distance

      You will learn to use leadership techniques that engage employees to contribute more, adapt quickly to everyday changes and stress and maintain highly productive working relationships… all while working in from a distance! 

      Being part of a productive team requires the ability to lead during these times of change while keeping employees engaged. This workshop will help participants develop their leadership skills to adapt to our changing workplace landscape. Find out how you can improve engagement within your team during this workshop that will focus on the following: 


      • Evaluate your own organizations health and resilience, plus new ways to lead
      • Use engagement strategies to effectively manage teams at a distance
      • Review ways to create trust and accountability
      • Identify opportunities to celebrate positive outcomes
      • Develop an action plan that can be applied immediately


      Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.

      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Working Effectively with Clients

      Are you looking for ways to maintain good client relationships? 

      No matter what job you do, you have clients – whether you are on the front line of customer service or working in the background to keep the company running.  

      Given the current social, financial and safety pressures facing both you and your clients it is more important than ever to ensure our client relationships are positive and productive.  

      In this interactive online workshop, facilitated by Monique Gallie, you will: 

      • Explore typical client reactions you may encounter
      • Learn practical strategies for providing outstanding customer service

      Online Workshop - 2 hour

      Facilitators (English)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Facilitators (French)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Upcoming Workshops (0)
  • Digital Communications & Sales
    • Adding More Meaning to Your Brand

      A strong brand starts on the foundation of purpose which drives through everything you do. Buyer expectations demand that companies start to matter more. In this online workshop:

      • Learn why it is the right time for you to find purpose beyond profit to support your growth goals.
      • Better understand the changing expectations of buyers and what you will need to do to stay relevant and competitive. 
      • Explore proven methods to help you discover the deeper purpose of your brand.
      • Get inspired by brands that are doing it right.
      Online Workshop - 1.5 hour

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Build an organic Facebook Strategy that drives sales

      Most businesses are using Facebook, but their efforts are not paying off because just posting about what you sell is a turn-off that doesn't translate into sales. Learn how to create a Facebook strategy unique to your business that will help you get more engagement and more sales for your efforts.

      • Create a strategy that encourages connection and loyalty, and makes it easier to come up with ideas.
      • Sell on Facebook without being sale-sy and turning off your fans.
      • Boost engagement and conversion just by changing how you post.
      Online Workshop - 3 hour (3 * 1 hour)

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Building Your Buyer Persona

      Please note this is a series of 3 one-hour online workshops and 1 hour of coaching per participant.


      No matter where you spend your marketing time and dollars, to create effective marketing that drives buying behaviour you must identify and understand your ideal customers. You need to know more than just their demographics and your assumptions. 

      This workshop takes you from identifying who your ideal customer is to the primary research you need to truly learn how to motivate buying behaviour to creating a comprehensive buyer persona to use in all your marketing efforts moving forward. 

      • Determine who exactly your ideal customer is based on four key criteria.
      • Discover what a buyer persona is and how you can use it in your marketing.
      • Discover the interview technique and questions you need to ask do you can identify the real triggers for your buyers
      • Research ideal clients on Social Media using the snooping technique to augment your primary research.
      • Interpret your research with your coach to create a comprehensive Buyer Persona.

      Entrepreneurs, potential entrepreneurs, marketing staff will benefit from participating in this series.

      Online Workshop - 3 hours (Series of 3 one-hour online workshops + 1 hour of coaching/participant)

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • E-commerce for Retail

      Get a head start on your retail sales. Building an e-commerce sales channel will help your business to weather the storm and get you on the right track for customer expectations after the pandemic.  

      If the idea of moving your business online sounds overwhelming, you’ll want to join this two-hour online workshop. You’ll learn how to get started with e-commerce for SMEs, including:    

       

      • Different e-commerce options available
      • Our recommended quick and easy option
      • How to retain online customers through an effective digital communication strategy
      • Effective e-commerce communication and promotion strategies
      Online Workshop - 2 hours

      Upcoming Workshops (0)
    • E-Commerce for the Restaurant & Food Service Industry

      As the province reopens, get a head start on your restaurant sales. Building an e-commerce sales channel will help your restaurant weather the storm and get you on the right track for customer expectations after Covid-19. 


      If the idea of moving your menu online sounds overwhelming, or if you are already offering online ordering and require some help optimizing it to increase sales and efficiency, you’ll want to join this two-hour webinar. You’ll be introduced to E-Commerce for the food industry and learn how to get started. More specifically, you’ll learn:  

       

      • Different online ordering options available
      • Our recommended quick and easy online ordering option
      • How to increase sales with an effective and consistent up-selling strategy
      • How to retain online customers with an effective e-commerce communication strategy
      • How to promote your restaurant’s online ordering service.
      Online Workshop - 2 hours

      Upcoming Workshops (0)
    • E-Commerce for the Service Industry

      Get a head start on booking your services. This interactive online workshop will help you understand: 

       

      • Different scheduling options available 
      • Our recommended quick and easy virtual meeting option,  
      • How to retain online customers with an effective digital communication strategy,  
      • And how to promote your services online.  
      Online Workshop - 2 hours

      Upcoming Workshops (0)
    • Hosting Workshops and Meetings over Zoom

      David Barnett has been teaching workshops over Zoom to audiences worldwide for years.  

      Learn how to make people feel connected and avoid distraction by implementing some of David's methods.

      Learn the tools to approximate a live workshop over Zoom.

      1. Setting up your meeting properly
      2. Setting expectations in advance of the workshop
      3. Welcoming guests and helping people feel comfortable in a virtual environment.
      4. Sharing information
      5. Retaining engagement
      6. Breakout sessions
      7. Keeping group work organized and accessible
      8. Managing feedback
      9. Managing to manage the tech while teaching the topic


      Online Workshop - 1.5 hours

      Facilitators (English)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Increase Sales with Better Product Pages

      If you sell products online and want to increase the conversion rate so you can sell more, this two-part series is for you. 

      • Understand conversion rates and how increasing them can impact your sales.
      • Optimize your product pages for your ideal customers 
      • Write compelling product descriptions
      • Create professional-looking images and videos to promote your products.
      Online Workshop - 2 hours (2 * 1 hour)

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Introduction to E-Commerce

      Does the idea of moving your business online sound overwhelming?


      Join facilitator Dave Landry to learn about current trends, platform options and e-commerce best practices. 


      This online workshop is suitable for all sectors and will help you better understand the world of e-commerce and provide insights on how to transition or grow your sales online.

      Online Workshop - 2 hours

      Facilitators (English)
      David Landry (Peach Marketing)


      Facilitators (French)
      David Landry (Peach Marketing)


      Upcoming Workshops (0)
    • Making the Perfect Pitch: Effective Business Presentation Skills

      In business, the ability to deliver effective presentations that captivate, motivate or persuade lenders, prospective clients or potential investors is a critical skill. And how you say it is often as important as what you say.

      In part 1 of this workshop, you will learn:

      • The four types of audience
      • How to determine your key messages
      • Secrets of effective organization and delivery


      Part 2 will include:

      • Techniques for persuasion
      • How to handle a Q&A
      • How to use – and not use – PowerPoint
      Online Workshop - 3 hours (2 * 1.5 hours)

      Facilitators (English)
      Carl Duivenvoorden (Change Your Corner)


      Facilitators (French)
      Carl Duivenvoorden (Change Your Corner)


      Upcoming Workshops (2)
    • Sales Negotiation & Closing the Deal

      Strong sales techniques can help your business succeed in a challenging environment.    

      Now more than ever, it’s time to focus on strengthening your business skills. Strong sales techniques will help your business succeed at every step; from business development through to closing the deal.  This one-hour online workshop will help you learn how to:

      • Quickly build an effective sales pipeline  
      • Focus on your value drivers to get the best deal possible   
      • Overcome objections  
      • Close the deal   
      Online Workshop - 1 hour

      Facilitators (English)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Facilitators (French)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Upcoming Workshops (0)
    • Strategic Management of Social Media

      The training will allow participants to discover current trends and issues related to social media. The second part of the workshop will consist of establishing your co-op's social media strategy by exploring the composition of the message, how to broaden its audience and programming tools.



      • Set organizational goals on social media
      • Create the persona of the organization
      • List the themes of the platforms used
      • Discover current trends on social media
      • Explain the different types of junk on social media
      • Identify programming tools
      Online Workshop - 3 hours

      Facilitators (English)
      Elaine Roussel (Coopérative de développement régional-Acadie)


      Facilitators (French)
      Elaine Roussel (Coopérative de développement régional-Acadie)


      Upcoming Workshops (0)
  • Export Series
    • Introduction to Exporting: Is Your Company Ready?

      Introduction to Exporting: Are You and your Company Ready to Take on New Markets? This workshop will explain the requirements of exporting into a new market and help you determine if your business is ready to go to the next level. You will come away from the workshop with the foundation for your custom export plan.


      90 minutes

      Facilitators (English)
      Janice Goguen (Oliva Strategies Inc.)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
  • Financial Management
    • Cash Management in Today’s Environment

      Concerned about your cashflow? 



      Keeping on top of your cash flow will be a key factor in ensuring the success of your business during this challenge.  This online workshop will give you tips and tools for managing your business cash-flow in the short-to-medium term.  You’ll learn about strategies and tools such as:   


      • Setting up a simple, easy-to-use cash management plan  
      • Engaging customers and securing payments  
      • Effective ways to work with lenders 
      Online Workshop - 1.5 hour

      Facilitators (English)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Facilitators (French)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Upcoming Workshops (0)
    • HST/Income Tax

      The tax world is a complex world where your questions often go unanswered. Are there any benefits to incorporating your small business? Should you register for HST? There is no easy answer. It is different for everyone.

      This workshop will help you to find the answers to the questions that concern you and your business.


      In a hands-on interactive online workshop you will learn to:

      • Analyze your current situation and determine your needs.
      • Understand income tax deductions and credits available to you business.
      • Understand the ins and outs of HST.
      • Understand the income tax consequences related to various forms of earnings.
      Online Workshop - 2.5 hours

      Facilitators (English)
      Louise Belliveau (Louise Belliveau, CPA, CP)


      Facilitators (French)
      Louise Belliveau (Louise Belliveau, CPA, CP)


      Upcoming Workshops (0)
    • Introduction to Bookkeeping: where to start

      Keeping accurate financial records is essential for any successful business; however, many small business owners are often too busy running the day-to-day operations they tend not to devote the necessary attention to bookkeeping. Some fail to record financial transactions properly and in a timely manner. Some ignore it completely until tax time.


      This course will help you identify your bookkeeping needs and resources. In this hands-on introductory workshop you will learn:

      • the need or purpose of bookkeeping
      • bookkeeping and accounting terms
      • recognition and use of bookkeeping records and reports
      • learning/understanding the process of entering transactions
      • learning/understanding the posting of information to the reports
      Online Workshop - 4 hours (2 * 2 hours)

      Facilitators (English)
      Louise Belliveau (Louise Belliveau, CPA, CP)


      Facilitators (French)
      Louise Belliveau (Louise Belliveau, CPA, CP)


      Upcoming Workshops (0)
    • Pricing (Part 1): Knowing Your Cost per Unit

      Finding the right price for your product or service is an essential for making sure your business is competitive and profitable. Part one will cover:

       

      • Knowing your budget, including fixed and variable costs
      • Understanding the influence of fixed and variable costs on your pricing
      • Understanding the difference between margin and markup
      • How to find your position in the market

       

      By the end of Part 1 you’ll develop a first draft of your cost per unit (CPU).   

      Online Workshop - 1 hour

      Facilitators (English)
      Janice Goguen (Oliva Strategies Inc.)


      Facilitators (French)
      Janice Goguen (Oliva Strategies Inc.)


      Upcoming Workshops (0)
    • Pricing (Part 2): Finding Your Price Point

      Finding the right price for your product or service is an essential for making sure your business is competitive and profitable. Part two will cover:

       

      • Understanding what influences your pricing
      • Understanding markups via distribution channels
      • Pricing techniques for retail and online stores and/or
      • Pricing techniques for small-and-medium manufacturers
      • Pricing techniques for the service industry* (depending on requests of participants)

      By the end of Part 2 you will be able to draft your market entry strategy, based on costs and distribution.

      Online Workshop - 1 hour

      Facilitators (English)
      Janice Goguen (Oliva Strategies Inc.)


      Facilitators (French)
      Janice Goguen (Oliva Strategies Inc.)


      Upcoming Workshops (0)
  • HR Management & Workforce Planning
    • Accountability In The Workplace

      Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

      This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.


      Target audience: Leaders, supervisors, managers


      Benefits:

      • To increase employee accountability and ensure the employee takes responsibility for their performance and behaviors.


      Learning Objectives:

      1. Define accountability and personal accountability and differentiate between ownership and accountability

      2. Use feedback as a tool to enhance performance and understand the barriers of workplace accountability

      3. Focus on building accountability leadership and effectively set SMART goals

      4. Identify the components of the cycle of accountability

      5. Work towards achieving the benefits of accountability


      Online Workshop - 6 hours (3 * 2 hours)

      Facilitators (English)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Facilitators (French)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Upcoming Workshops (0)
    • Coaching Your People Online and Beyond

      Help your team members discover their potentialMentors, managers, supervisors and leaders, this two-hour online workshop will help you coach your people, to impact their day to day effectiveness and their career potential.  You will learn techniques to help you move beyond informal coaching-from-a-distance to a more focused and effective virtual approach. 

      For example:

      • Build trust from a distance
      • Ask insightful questions
      • Identify cues in a virtual environment
      • Provide powerful feedback
      • Develop and strengthen desired performance and behaviors
      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcoming Workshops (0)
    • Compensation and Rewards for a Motivating Work Environment

      To implement a total rewards plan, business leaders must tackle a broad range of challenging questions— everything from who will design the plan and what types of rewards it will include to how the plan will be funded and under what business conditions the plan is intended to operate. This highly informative session encompasses not only compensation and benefits but also personal and professional growth opportunities and the importance of a motivating work environment.

      The course will focus on current trends and common approaches to:

      • Total Rewards: 4 quadrant model
      • Compensation Models – base and at risk
      • Motivation Factors
      • Learning and Development and Work Environment  


      Upon course completion, participants are able to explain and apply their understanding and knowledge for development of reward models in their organization.

      Online Workshop - 1.5 hour

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Delivering constructive criticism

      Just about everyone finds delivering constructive criticism challenging. If done correctly, the feedback will provide great benefits to your organization. It helps nullify problematic behaviours and develop well-rounded and productive employees. 


      In these interactive online workshops, leadership expert Monique Gallie will provide valuable knowledge and skills to assist you with this task.


      • Understand when feedback should take place and learn how to prepare to deliver the constructive criticism
      • Determine the appropriate atmosphere 
      • Identify the proper steps to be taken during the session
      • Know how emotions and certain actions can negatively impact the effects of the meeting
      • Learn how to set goals with the employee and the best techniques for following up
      Online Workshop - 6 hours (2 * 3 hours)

      Facilitators (English)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Facilitators (French)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Upcoming Workshops (1)
    • Employee Re-Engagement

      Attend this interactive online workshop to gain actionable tips and tools to help employees quickly adapt to everyday changes and stress.

      Through engaging facilitation by Tanya Chapman, you will leave the course knowing the critical elements of employee motivation and performance.

      • Revisiting the Change Curve
      • Maslow’s Hierarchy of needs
      • Evaluate their team’s current engagement
      • Identify and mitigate risks moving forward

      Online Workshop - 2 hours

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (1)
    • Hiring in Today's Virtual World

      In this interactive virtual session Carolyn Watson, Virtual HR Specialist, will lead you through this workshop that is designed to help business owners and managers understand the importance and impact of making the right hiring choices. Participants will be exposed to practical tools and tips applicable to all types of hiring situations.

      At the end of this interactive session you will:

      • Understand how to assess your recruitment needs in today's market
      • Explain strategy and techniques to attract the right candidates
      • Take away some tips to build an image to attract the very best
      • Understand interview techniques, tools and how to ask effective interview questions, including fact and reference checking
      • Employ proven selection tools to choose the right candidate
      Online Workshop - 4 hours (2 * 2 hours)

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcoming Workshops (0)
    • Leadership and Influence

      Target audience

      The management team or leaders of an organisation


      Benefits

      They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born amid adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

      Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become more natural and rewarding.


      Learning Objectives

      1. Define “leadership”

      2. Understand Transformational Leadership

      3. Understand the people you lead and how to adapt your leadership style

      4. Explain leading by Directing, Coaching, Participating and Delegating

      5. Explore the Kouzes and Posner model

      5. Conduct a personal inventory, create an action plan, and establish personal goals


      Format

      • There are going to be 3 virtual sessions of 2 hours each that is an equivalent of one day

      • There is going to be case study’s during the sessions that I will elaborate on and review questions between each module


      Length / Sessions

      • 2 hours per virtual session

      • 3 sessions in total

      Recommend 4 sessions of individual coaching

      Online Workshop - 6 hours (3 * 2 hours)

      Facilitators (English)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Facilitators (French)
      Monique Gallie (Gallie Executive Advisory Inc.)


      Upcoming Workshops (0)
    • Leading Your Team Online and Beyond

      Virtual or not, effective teams are still relevant and important in the workplace today since they usually produce the best results. High performing teams usually exhibit accountability, purpose, cohesiveness and collaboration. Find out how you can lead your team at a distance during this workshop that will focus on the following: 


      • Identify different methods of managing team accountability
      • Review solid tactics for communicating better within a team
      • Identify strengths and opportunities for improvement
      • Develop an action plan that can be applied immediately


      Carolyn Watson, CPHR is an experienced HR professional with over 20 years of delivering tailored HR services to inspire employee performance. She has helped organizations in the private, public and the not for profit sectors.

      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Managing Performance Remotely

      In a “work from anywhere” model, managing performance in organizations, teams and individuals requires a different skillset.  Join this workshop to learn how to set performance goals in times of crisis, communicate them effectively and efficiently, and hold ourselves and others accountable in achieving our most critical performance goals based on immediate needs.  We will help you create a balance between flexibility and control by providing tools and techniques that you can use right now.

      Online Workshop - 1 hour

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Preparing you HR for Business Succession

      This program is designed for business owners who are interested in planning for business transition. We will walk through talent planning, identifying high potentials, creating accelerated learning plans, and building a flexible succession plan that can be refreshed and updated based on the needs of the organization. You will receive practical tools and templates for use within your own organization.

      The content is pragmatic, and focused on solving real-life business problems. Delivery includes actual examples, experiential learning and practice. It is a practical training program with immediate application to your business needs and growth plans.


      Online Workshop - 2 hours

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (1)
    • Respectful Workplaces

      Employers have a lot on their plate right now and seemingly more urgent issues such as layoffs, return to work protocols, managing remote employees, accommodation requests etc., can easily overshadow the obligation to ensure a respectful work environment. However, as the Canadian Human Rights Commission reminds us, the current stress that permeates our day-to-day lives might be why employers should place extra emphasis on ensuring their employees feel respected and safe while working.

      Traditional workplace harassment training has been focused on behaviour at work. However, online bullying, poor video-conferencing etiquette, harassment and discrimination occurs with alarming frequency outside of the physical workplace. Since the pandemic has changed the ways in which we interact with each other at work, we need to look at and prepare for how we will do that respectfully. This online workshop will address topics such as:

      • Respectful workplace obligations in the physical, remote and virtual workplace;
      • Examples of harassment inside and outside the physical workplace;
      • Addressing workplace harassment complaints during and post pandemic;
      • Modelling and enforcing respectful conduct; and
      • Recognizing and addressing employee conflict.

      The facilitators are happy to take specific and anonymous questions during the online workshop to address any questions participants would like to ask.

      Online Workshop - 2 hour

      Facilitators (English)
      Alyson Townsend (Resonance Inc.)
      Trisha Perry (Resonance Inc.)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Supervisor Series

      This series of online classes is ideal for the new supervisor or anyone who wishes to sharpen their supervisory skills.


      Participants will be able to apply leadership concepts and use them as points of discussion through real life scenarios. Each month we will introduce new concepts and activities to keep discussions dynamic. These online classes which will last 2 hours and will be offered once a month, will include simulations and monthly coaching from an HR Specialist and a Productivity Expert. 

      ·

      Leadership 101: The Basics of Leadership today.

      Explore the concept of Authentic Leadership through activities that will help identify your own leadership style. 


      Setting Expectations and Managing Performance

      Discuss best practices that ensure everyone across the organization is on the same page. Learn the differences between Coaching &Feedback while applying techniques for both approaches. 


      Motivating Teams

      No individual creates as much value alone as they do as part of a team. What motivates individuals to show up, on time and do a great job every day? Understanding those motivators is critical to increasing a team’s productivity and the value they create for their customers. 


      Productivity for the Team

      The word “productivity” is misunderstood. Many people work very hard every day yet are not as productive as they could be or should be. Most professionals are not trained in the field of operational excellence & improvement and therefore they are wasting precious hours each day and each week on non-value added work. This session will focus on what is value added for your teams and how to eliminate the waste. 


      Managing Conflict

      How to overcome the challenges of avoiding conflict and learn the steps in finding common ground. Discuss various approaches to effectively navigate through difficult conversations with confidence. 


      Daily Management for Improvement

      One of the most engaging tools for any team. This day will train the team on how to run efficient daily huddles (5-7 mins. It also includes the implementation of a visual management board which allows the team to always know the plan for the day and how they are doing (the score).

      Online Workshop - 12 hours (6 * 2 hours)

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
  • Productivity, Process Improvement and Planning
    • Analyzing & Improving your Processes to Create More Value

      This year has made any inefficiency or gap in our operational processes blatantly obvious. What may have been hidden before by exceptional customer service or excess inventory or heroic performance has now been highlighted. The COVID-19 pandemic has caused all of us to stop, very abruptly, and re-evaluate who we are, what we are or were doing and we can do now. It is also the perfect opportunity for us to evaluate the effectiveness of our operational processes. This 2 hr session will help you and your team:

      • Understand what processes you have in your organization and which ones are critical versus enablers
      • Prioritize the areas requiring the most improvement due to the gaps felt over the last 8 weeks
      • How to map our your processes and identify the areas of process waste that go unnoticed
      • Methods to streamline and improve your processes to be more efficient and flexible going forward
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)
      Jason Sirois (Visualiiz Management Consulting)


      Facilitators (French)
      Jason Sirois (Visualiiz Management Consulting)


      Upcoming Workshops (0)
    • Are we Improving? Implementing Daily Management for Teams

      Daily Management is one of the most engaging tools for any team. These two days will train the team on how to run efficient daily huddles (5-7 mins) in order to keep them working efficiently without lengthy meetings. It also includes the implementation of a visual management board which allows the team to always know the plan for the day/week and how they are doing (the score) while at the same time facilitating the reduction of interruptions and increasing time spent on value added work. In this session, you and you team will:

      • learn how to motivate employees without cake & pizza parties
      • be introduced to daily management techniques that drive team performance
      • learn how to create a visual management board for the team to know the score
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Building a Business That People Will Want to Buy.

      Learn how you can make your business attractive to buyers, increase profits and reduce the time and effort you put into managing your small or medium sized business.

      This three-hour online workshop teaches attendees what scares off buyers and how to employ a strategy to not only increase the value of a business in the eyes of a buyer but make more money and free up more time in the present.

      The workshop is intended for current and future entrepreneurs. Students will learn Barnett’s 12+1 step program for systematizing a small business that is already operating day-to-day.

      This workshop is for you if:

      • You want to buy or start a business or already own one.
      • You want to make your business more profitable.
      • You want to make your business easier to manage.
      • You want to increase your vacation and family time while being a business owner.
      • You want to ensure your business will sell quickly and for the best price when the time comes to sell.


      OVERVIEW OF SEMINAR

      • What do buyers look for?
      • How are businesses valued?
      • What problems keep buyers from moving forward?
      • How can we make the business more attractive?
      • How can we implement business management systems quickly and easily with minimal interruption in our opertion?
      • David Barnett's Secret 12+1 step business systematization process.
      Online Workshop - 3 hours

      Facilitators (English)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Facilitators (French)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Upcoming Workshops (1)
    • Busy is the New Stupid: Productivity & Optimizing Time

      Professionals are technical experts in their fields, they know how to do surgery, how to teach, how to weld, how to draft legal briefs. It’s what they are good at. Most professionals are not however trained in the field of operational efficiency & improvement and therefore they are wasting precious hours each day and each week on non-value added work. We have created a society that judges people based on how busy they are versus how productive they are, and this is driving the wrong behaviors in our workplaces. In this workshop your team will:

      • be introduced to what productivity truly is and is not, and why you should care
      • learn how to identify what is the true priority work you need to focus on
      • find the minutes & even hours you are unknowingly losing each day
      • learn how to maximize and optimize the time you have at work
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)
      Jason Sirois (Visualiiz Management Consulting)


      Facilitators (French)
      Jason Sirois (Visualiiz Management Consulting)


      Upcoming Workshops (0)
    • Buying an Existing Business

      Why start from scratch? Buying an existing business can offer you a head start in the world of business ownership.

      In this workshop participants will learn:

      • The advantages of buying an existing business over starting a new business
      • The difference between a buyer-lead acquisition process vs. a seller initiated process
      • How to approach a potential opportunity using intermediaries
      • The key information for analysis, due-diligence and determining a fair value
      • How to finance the purchase
      • Which experts to involve and when you will need them, such as accountants, lawyers, brokers, bankers, etc.
      Online Workshop - 3 hours

      Facilitators (English)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Facilitators (French)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Upcoming Workshops (0)
    • Exiting your business- Selling, Wind up, or Liquidation

      Many people plan to get into business but very few take the time to plan how they will get out. Proper planning can ensure that you have as many options available to you as possible.

      This session will examine:

      • Timeline to consider for retirement
      • How to calculate business value/worth
      • Selling to outside buyers vs. inside buyers
      • How transitioning differs from selling liquidating a business
      • Your goals in succession

      Whether you plan to retire or sell your business in the near future or in 5 or 10 years, this workshop will provide you with valuable information through real-life examples and demonstrations.

      Online Workshop - 3 hours (2 * 1.5 hours)

      Facilitators (English)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Facilitators (French)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Upcoming Workshops (1)
    • Finding the Hidden Waste in your Organization

      25-50% of time at work is not actually spent doing something of value. Most organizations evolve over time into vertical silos or functional groupings of tasks: HR, finance, manufacturing, operations, shipping, sales. All of these functional areas have their own priorities and deadlines. But, the value being created by the work done flows horizontally and not vertically. This is where the waste hides.

      The waste, or non-value added work, is what makes the day hard, frustrating, and often demotivating. Eliminating the waste in your day-to-day processes isn’t nearly as difficult as first being able to see it and recognize it as waste. In this workshop, your team will:

      • learn the differences between functional and process focused organizations
      • be able to identify what value added work is, versus value enabling & pure waste
      • learn why simply adding more people or more capital never works to improve things
      • be introduced to all the forms of process waste and how to identify them
      • learn solutions to minimizing & even eliminating waste in your processes
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Get Results Faster (Online Series - Workshops and Coaching)

      Want faster results? Then create a culture of #Data-DrivenAccountability within your team and watch the magic happen. #GetResultsFaster

      If you are struggling to achieve the results you want in your organization, and you and your team members are frustrated as a result, chances are your organization lacks accountability structures that lead to inefficiency and prevent progress.

      Through a combination of interactive online workshops and coaching, Andy Clarke will guide you through the process of:

      1. Developing an accountability chart for your organization
      2. Assigning ownership of key objectives to team members
      3. Identifying, measuring, and monitoring key performance metrics
      4. Implementing an effective meeting structure and cadence into your organization


      Participants must have the capacity and willingness to implement change in their organization in order to achieve the desired outcomes.

      Series - 3 online workshops (2 hours each) and 3 hours of coaching

      Facilitators (English)
      Andy Clark (Clarkie Consulting)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Introduction to Key Performance Indicators-KPI

      Facilitated by Laurie Bourque, this interactive online workshop is designed to introduce you to the concept of monitoring and measuring an organization strategic goals using KPIs. The takeaway will be a combination of improved knowledge and individual action plan.

      You will learn about:

      • The purpose of setting KPI’s 
      • The risks associates with setting KPI’s
      • The process of establishing KPI’s
      • Successful KPI implementation through monitoring and measurement
      Online Workshop - 2 hours

      Facilitators (English)
      Laurie Bourque (Kensington Associates)


      Facilitators (French)
      Laurie Bourque (Kensington Associates)


      Upcoming Workshops (0)
    • Working Effectively from Home under Extraordinary Circumstances

      Struggling to find your new normal?


      As many of us adjust to working remotely, you may find yourself navigating new challenges while trying to maintain the status quo and keep things “business as usual” as much as possible. This online workshop - for employers and employees alike - will teach you how to:  

      • Create an effective, efficient home workspace  
      • Maintain your productivity, whether you’re working at home alone – or with a busy household that includes your kids!  
      • Avoid or address common concerns about working remotely
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      Jason Sirois (Visualiiz Management Consulting)


      Upcoming Workshops (0)
  • Social Enterprises
    • Business Model Canvas for Social Enterprise

      In this interactive course you will be guided through the development of a Business Model Canvas that clarifies:

      • your social enterprise idea
      • your products and services
      • customer segments
      • value propositions
      • revenue streams
      • cost structure
      • other important considerations in moving your idea forward


      This course is designed for individuals and teams looking to start or grow a co-operative or social enterprise.

      Online Workshop - 6 hours (3 * 2 hours)

      Facilitators (English)
      Andy Horsnell (Co-operative Enterprise Council)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Idea Generation for Social Enterprise

      This course is designed for individuals and groups interested in identifying business ideas that will advance your social, environmental or cultural goals using social enterprise as a vehicle for change.

      • Explore a full range of social enterprise opportunities
      • Screen and assess your ideas
      • Choose the one with the most promise


      This workshop is a critical first step in ensuring your social enterprise is the right one for you and has real potential to succeed!

      Online Workshop - 2.5 hours

      Facilitators (English)
      Andy Horsnell (Co-operative Enterprise Council)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
    • Social Finance and Social Innovation

      Times are changing for nonprofits in Canada.

      Funding through grants and donations is going the way of the dodo bird and being used less and less by government and foundations. Today, organizations are being expected to use social innovation and new tools under the social finance umbrella such as impact investing, outcomes-based funding, social procurement, and even investor tax credits to fund many of their programs and services.

      Learn more about these new tools and about the federal government's Investment Readiness and Social Finance Funds that are rolling out across the country. This workshop is geared to anyone who wants to learn more about the new way forward in financing co-ops, social enterprise, and community initiatives.

      Online Workshop - 2 hours

      Facilitators (English)
      Wendy Keats (Keats & Associates)


      Facilitators (French)
      *Unavailable

      Upcoming Workshops (0)
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