Alyson Townsend

Alyson Townsend
Resonance Inc. (external website)
Alyson is a proven leader. She is a mem­ber in good stand­ing of the Law Soci­ety of New Brunswick as well as a cer­ti­fied medi­a­tor and trained facil­i­ta­tor. She received her Insti­tute of Cor­po­rate Direc­tors des­ig­na­tion in 2018. Her results-ori­ent­ed, eth­i­cal approach led to the growth and suc­cess of a nation­al indus­try asso­ci­a­tion for broad­band com­pa­nies, that she co-found­ed in 1994. In 2017, with Trisha Per­ry, she found­ed Res­o­nance Inc. a com­pa­ny devot­ed to mak­ing work­places bet­ter. Based in New Brunswick and pro­vid­ing ser­vices to all Mar­itime provinces, Res­o­nance Inc., is a mul­ti­dis­ci­pli­nary work­place ser­vices firm offer­ing clients struc­tur­al gov­er­nance and strate­gic plan­ning, con­flict resilience and res­o­lu­tion process­es, work­place inves­ti­ga­tions, man­age­ment and employ­ee train­ing and gen­er­al employ­ment law. Cre­den­tials: ‑Trained Medi­a­tor ‑Mem­ber of the Insti­tute of Cor­po­rate Direc­tors ‑Expe­ri­enced in Con­flict Resilience and Res­o­lu­tion ‑Expe­ri­enced in Work­place Assess­ments ‑Cer­ti­fied Work­place Inves­ti­ga­tor ‑Mem­ber in good stand­ing of the Law Soci­ety of New Brunswick and the Cana­di­an Bar Asso­ci­a­tion ‑Mem­ber of the ADR Insti­tute of Cana­da ‑Accred­it­ed Insights and Con­flict Dynam­ics Facilitator.


  • Communications
  • Entrepreneurship
  • Leadership
  • Operations Management
  • Governance
  • Strategic Planning
  • Gender Equality
  • Skills Development


For more information visit ProfitLearn or Training for the Non-Profit Sector

Leading the Board: Being an Effective Board Chair

This online workshop will examine the critical role of the Board Chair from the selection process and orientation to the best practices on how to build trust with stakeholders, manage group dynamics and relationship between the CEO/Executive Director.


Participants will learn:


  • The role and responsibilities of the Board Chair

  • First steps for an incoming Chair

  • How to conduct a Board meeting

  • Facilitating through conflict

  • Providing feedback to the CEO/Executive Director
  • How to measure success

Thriving in Uncertain Times – How the Board Can Help?

As the world responds to COVID-19, many non-profits are struggling to achieve their mission while supporting the community and surviving the crisis themselves. What is the role of the Board in a crisis? This interactive online workshop will address key issues facing Not for Profit Board Members today such as:


    The impact of new laws, regulations and support
  • CEO oversight · Risk assessment and management

  • Organizational events and fundraising

  • Finances and Investments

  • Staff safety

  • Decision making, Board meetings, AGMs

  • Crisis communications planning.

Respectful Workplaces

Employers have a lot on their plate right now and seemingly more urgent issues such as layoffs, return to work protocols, managing remote employees, accommodation requests etc., can easily overshadow the obligation to ensure a respectful work environment. However, as the Canadian Human Rights Commission reminds us, the current stress that permeates our day-to-day lives might be why employers should place extra emphasis on ensuring their employees feel respected and safe while working.

Traditional workplace harassment training has been focused on behaviour at work. However, online bullying, poor video-conferencing etiquette, harassment and discrimination occurs with alarming frequency outside of the physical workplace. Since the pandemic has changed the ways in which we interact with each other at work, we need to look at and prepare for how we will do that respectfully. This online workshop will address topics such as:

  • Respectful workplace obligations in the physical, remote and virtual workplace;
  • Examples of harassment inside and outside the physical workplace;
  • Addressing workplace harassment complaints during and post pandemic;
  • Modelling and enforcing respectful conduct; and
  • Recognizing and addressing employee conflict.

The facilitators are happy to take specific and anonymous questions during the online workshop to address any questions participants would like to ask.

Governance 101: The Basics

Governance is an ever-evolving concept referring to the manner in which a body leads and oversees the operations of an organization.

This interactive online workshop is designed to examine the different facets of governance and equip board members with the tools for effective participation.

Participants will learn:

  • Definitions of governance, including its impact and characteristics;
  • The fundamental pillars of governance, including relevant legal instruments, elements of stewardship and practices for sustainability;
  • The duties and responsibilities of directors, including strategic and financial oversight;
  • Best practices for good governance; and
  • Effective board participation.

Governance 101: Advanced

A strong and dedicated Board of Directors is essential to the success of an organization.

This interactive online workshop for experienced board members will offer a more in-depth explanation of critical roles at the Board level, including the Chair and Executive Director, and best practices for Board development and communication.

Participants will learn:

  • The role and responsibilities of the Board Chair and the Executive Director;
  • Different elements of Board development and evaluation;
  • Effective participation and conflict management; and
  • Board ethics and confidentiality

Women in Business Atlantic Canadian Women's Growth Partnership

Introduction for ACWGP Program